100
epic

The Parking Spot® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
95%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
3 Reports
User Feedback
5%
iOS
3 Reports
95%
Android
54 Reports
The Parking Spot® - Latest Quality Issues
Android
Mar 16, 2024
Kept telling me the name field was wrong never could make the reservation
Android
Mar 20, 2024
Difficult time knowing if our request for pickup is ever recieved
Android
Mar 25, 2024
The parking spot is really good, the drivers are nice almost every time and they take youe luggage from you to put it up on the rack and they get it down for you, we've had one bad driver and it was today, idk his name but he had room for at least four more people. Now we're in a group of six but the driver could have taken four of us but decided not to, he had plenty of room and complained are bags were to heavy and decided because there heavy he can't lift them up into the top rack so he left.
Android
Mar 25, 2024
An awkward interface that does not take advantage of stored profile information.
iOS
Mar 29, 2024
Park n Fly was WAY better
Acquisition of Park n Fly was terrible. This app is worse, prices are double, automated exit is glitchy, and no legacy points were carried over. Well done. You just lost a long time business traveler.
iOS
Mar 29, 2024
Amateur in features
Points don't post. The pick me up shuttle is a gimmick. Driver drove past me. Old reservation still showing on home screen off app. Bonus points don't post.
iOS
Mar 31, 2024
Prepay does not work
I used the app to prepay for parking. When I went to scan at the exit, it just gave me an error and a “go back” button. Neither the app nor the kiosk has any way to call for help or get more information, and the exit is unstaffed, so you have to yell to get an employee from somewhere else to come check you out. Overall it was a significantly worse experience than not having an app at all - I wish I had just paid by credit card like a normal parking lot.
Android
Apr 3, 2024
Refuses to let me put in my name. It says " this field is incorrect" so I cannot make the reservation.
Android
Apr 3, 2024
The app is clunky. Just entering a credit card gives unexplained errors. The exp date is not supposed to be in a date format, but you have to find that out by trial and error.
The Parking Spot® - Product Description
The Parking Spot app makes it easier than ever for anyone parking and flying out of an airport near any of The Parking Spot’s 38 locations to make reservations, join The Spot Club frequent parker program, redeem points for free parking, and to spot our signature shuttles to make the trip home even better.
·         With the TPS Shuttle finder, guests can see the shuttles on the road as they near, for that peace of mind to know your ride is on its way
·         With reservation functionality built into the app, guests can make sure there is a spot waiting for them
·         With Spot Club frequent parker program account access built in, members can view their points and other account information
 
The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States.
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