The AA
The AA at a glanceThe AA (Travel & Local) has a unitQ Score of 83 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 4 points from 79 in the previous 30 days. The score draws on 209 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, No Response or Help Received and Can't Contact Customer Support.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 19 % 39 Reports
- Android
- 81 % 170 Reports
Compared with similar apps
The AA83
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductNo Response or Help Received
- Customer Support & SuccessContactCan't Contact Customer Support
- ApplicationStabilityFails To Launch
- Customer Support & SuccessConductUnsatisfactory Behavior
About The AA
What is The AA?
The AA app is a mobile application provided by The AA, which is a well-known organization in the UK that offers breakdown services and roadside assistance. It helps users manage their vehicle needs, find nearby garages, and access information about roadside help quickly and easily.
Is The AA safe?
The AA app has both advantages and concerns for young users. While it offers supportive features like customer service for emergencies, there are reports of poor reviews and potential security risks, like outdated encryption practices which could lead to account hacking. Parents should consider these factors and ensure their children's devices have security measures in place when using this app.
Who owns The AA app?
The AA app is owned by the AA, which has majority shareholders including Warburg Pincus and TowerBrook. Recently, US investor Stonepeak took a significant stake in the AA, indicating investment interest in the company.