Quality degradation at TripIt: Travel Planner  
Users report higher volume of Quality Issues than usual
67
fair

TripIt: Travel Planner | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
46%
Android
53 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
63 Reports
User Feedback
54%
iOS
63 Reports
46%
Android
53 Reports
TripIt: Travel Planner - Latest Quality Issues
iOS
Apr 16, 2024
Can’t made local time for trip
Automatically sets time of my home city only
iOS
Apr 17, 2024
Free version only 3 document uploads. Does not scan my email properly.
Free version only allows 3 document uploads. And it does not scan my email properly to get all of my airlines. I live in Vietnam and you do not cater for the airlines here. I have to put them in manually wasting so much of my time. For years I have questioned this and been told it will be fixed soo. It still is not. The full version costs too much just for me to be able to upload a few more documents. There are definitely better apps out there for cheaper. Very disappointing app.
iOS
Apr 17, 2024
Not useful
Could not upload anything but airline schedule. I will go back to manually generating my schedule and itinerary.
iOS
Apr 18, 2024
Limited pdf uploads for trip it pro
Not happy with 25 pdf limitation AT ALL. I have a 3 week trip coming up and certain arrangements and tour details will need to be maintained outside of App. Questioning whether Trip It Pro is worth it. I love the app, but this is the main reason I upgraded and spent the money.
iOS
Apr 18, 2024
Lots of bugs
Can't sync email. Can't edit things within itinerary without it freezing or just not loading or giving errors…seems like it could be a great app tho
iOS
Apr 19, 2024
It says it has good features, but….
This app looks nice, but the ridiculous amount of time that I'm spending to just • get my trip info imported from my email • take my phone number to push SMS messages • to not have to enter all this info manually •to not have to forward the info to an email to send to this app • to figure out how to effectively refresh this app and maybe it will retrieve my flight, hotel, trip reservations.. • see that I just purchased to pro and it still has not populated my upcoming trip.. Is giving free app vibes, when I know I've spent money…
iOS
Apr 19, 2024
Not useful
Could not upload anything but airline schedule. I will go back to manually generating my schedule and itinerary. I'm not sure if it was user error but I have given up. Great concept.
iOS
Apr 20, 2024
Itinerary
Uploaded my WHOLE itinerary to TripIt - looked great, took ages, all my ref 's, hotels address, activities- then the WHOLE lot just disappeared. God know to where in cyberspace. Sooooo disappointing
iOS
Apr 20, 2024
Mailbox Sync is Broken
Downloaded this app due to the glowing reviews, and while it seems to be a good app the automatic mailbox sync process is broken, which is a big selling point for using this over other apps/softwares
TripIt: Travel Planner - Product Description
Join nearly 20 million travelers on the world's highest-rated travel planner app for trip and itinerary organization!


TRAVEL ITINERARY

As soon as you book a flight, hotel, rental car or other travel plan, simply forward it to plans@tripit.com and we’ll automatically add it to your comprehensive itinerary. Seamlessly sync travel plans to your calendar or share them with anyone you choose.


RESERVATION DETAILS

No more frantically searching through your inbox for important details about your travel plans, like when your flight gets in or the confirmation number for your hotel. Find them in a flash with TripIt — even when you’re offline. Access this information hands-free with Siri shortcuts!


Upload PDFs, photos, boarding passes, digital passport QR codes and more to your travel itinerary, so you can track everything in one place.


MAPS AND DIRECTIONS

The TripIt app includes all the map-related tools you’ll need on-the-go (it’s great for road trips).

-	Plot out your entire trip on Google Maps or Apple Maps
-	Quickly pull up transportation options and driving directions between two points (powered by Rome2Rio)
-	Easily locate the closest restaurants, parking, ATMs and more


TRIPIT PRO

For roughly the price of checking your bags, upgrade to TripIt Pro to access exclusive travel perks all year long. When you upgrade, TripIt Pro will do all this for you (and more!):


• Share real-time flight status alerts and check in reminders
• Notify you if you're eligible for a refund if your fare price drops after booking
• Track your reward programs and alert you if points are expiring
• Navigate you through the airport with interactive maps


Your iTunes account will be charged when the purchase is confirmed. Your TripIt Pro subscription will be good for 1 year, and automatically renew each year at $48.99 unless you turn off auto-renew at least 24 hours before your term ends. To manage your subscription, including auto-renew, visit iTunes Account Settings.


FREE TRIPIT PRO FOR SAP CONCUR USERS

If your company uses SAP Concur, you may receive complimentary TripIt Pro benefits that most travelers have to pay for. Make sure you’re connected to TripIt to get itineraries created for you as soon as you book, and receive a complimentary subscription to TripIt Pro, if you’re eligible.


For more information, see the TripIt User Agreement (https://www.tripit.com/uhp/userAgreement) and Privacy Policy (https://www.tripit.com/uhp/privacyPolicy).
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