/ unitQ Score

TUI Group

Travel & Local30-day average as of Nov 09, 2026

TUI Group at a glanceTUI Group (Travel & Local) has a unitQ Score of 51 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 7 points from 58 in the previous 30 days. The score draws on 100 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Fails To Launch, Difficult to Navigate UI and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
51fair

unitQ Score 30 Day Average as of Nov 09, 2026 7 point score decrease in the last 30 days

Previous 30 days58
Last 30 days51

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 23Nov 60255075100Oct 9Oct 23Nov 6

User Feedback

100Reports
iOS
40 % 40 Reports
Android
60 % 60 Reports

Compared with similar apps

  1. Hopper - Flight & Hotel Deals82
  2. Turo - Better Than Car Rental82
  3. Airbnb78
  4. Uber75
  5. Uber - Request a ride75
  6. Priceline73
  7. Booking.com70
  8. Booking.com: Hotels & Travel70
  9. Expedia Group, Inc.64
  10. Expedia: Hotels, Flights & Car64
  11. TUI Group51

Top feedback themes

  • ApplicationStability
    Fails To Launch
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationInternationalization
    Country Or Region Not Supported
  • OrderDelivery
    Order Arrived Damaged

All scorecards

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