83
fair

Turkish Airlines: Book Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
79%
Android
416 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
112 Reports
User Feedback
21%
iOS
112 Reports
79%
Android
416 Reports
Turkish Airlines: Book Flights - Latest Quality Issues
Android
Jan 27, 2023
On a ridiculous app connecting flight 2. Although I gave money on 70 liras when I wanted to change my flight, my first flight was deleted from the application I created a feedback request for this I could not change the changes made from the application I received a response there is an obvious deficit in the application when making the purchase of the first flight silenegigi why I knew why I did not show the warning 2000 tlye I bought the return of the ticket I bought 850tl moreover, you cannot solve the grievances even though I call before 30 minutes.
iOS
Jan 27, 2023
Bahti64
I always have the same problems when I want to buy tickets from the app. When I click continue after selecting the date and time, I can't go to the next step. There's a circle in the middle that spins for minutes. I can't buy a ticket. Please update.
Android
Jan 27, 2023
Horrible app their server must be a Windows 98 machine. Always glitching out server connection issue. Who ever is the server admin should be fired and the developer as well good interface but the fact it can't connect to the server destroys everything. I will never fly Turkish airlines again. App is broken and the planes are sardine cans no legroom.
Android
Jan 27, 2023
I made two trips in January, one 20 minutes and one 30 minutes late, I think it's a habit.
iOS
Jan 27, 2023
Application is poor
The app's ger option does not work
Android
Jan 27, 2023
Fena değil. Aynı rez kodu ile aldığım gidiş dönüş biletin gidiş bölümü appte çıkıyor ama dönüş bölümü yok... gülmeyeyim de ne yapayım. Alemsin THY.
iOS
Jan 27, 2023
Horrible app !!!
Turkish Airlines App was working great in the past but last couple of months it is one of the worst apps!! The app keeps showing a technical error and wrong information. You cannot book a flight or track any flights' departure or arrival.
iOS
Jan 28, 2023
Doesn't work
Errors and errors
Android
Jan 28, 2023
We made a seat selection two days before the flight. My wife is me and I have a four-year-old son. When I entered the application for check-in the day before the flight, only the child's seat was selected and I and my wife's place was assigned to another place. I'm looking for customer service, I don't care about the money anymore, we just want the three of us to sit in the same place. There is no solution since the morning.
Turkish Airlines: Book Flights - Product Description
Are you ready to discover the World with Turkish Airlines privileges? Our mobile application helping you to experience the best travel experience speeds you up by remembering your selections and flights. You can use our application to benefit from features making your life easier such as reservation, ticketing and check-in.


USER-FRIENDLY DESIGN

• Either a vacations or a business trip, it now a lot easier to plan your travel! Our mobile application remembers your selections, likes and flights and makes recommendations exclusive to you.

•  We have created a new design focused on the ideal user experience. Now, you can easily make your travel plan, ticketing and Miles transactions. 

• Thanks to our easy to use application, you will buy tickets, arrange your reservations and view your registered flights a lot faster.


BRAND NEW DISCOVERIES

• Get ready to discover the world with the  airline operating between the most points of the world.  By viewing the special offers, you can fly with advantageous prices.

• By viewing the city guides, you will get to know about our recommendations that will color your travel. You prepare for an enjoyable travel by checking out the places to visit, the tastes to savor, airport transfer information and more for the cities you will visit.


RESERVATION METHOD

• You can make your reservation later by saving your flight. You can finish the payment whenever you want on all of your devices.

• From My Reservations section, you can add a new flight, you can change or cancel your flight and add infants to your flight.


FAST AND SECURE PAYMENT

• Among various payment methods and currencies available on our mobile application, you can select the most convenient ones and make payments easily.

• You can buy tickets a lot faster by saving your credit card or scanning your card with the camera at the payment stage.

• You can always feel safe by hiding your credit card and profile information.


MILES&SMILES PRIVILEGES

• We have developed a personalized Miles&Smiles experience exclusive to our mobile application. You can enter to your account with your finger print.

• You can get an award ticket or shop on Shop&Miles by using your Miles.
 
• Now, Miles transactions are much more extensive! Transactions like buying Miles and transferring Miles can be carried out on our mobile application.


ADDITIONAL SERVICES

• You can make reservations from any hotel you like and save time by renting your car before your travel with special prices or using your Miles. 

• If you wish, you can buy a travel insurance to take precautions against unexpected events during your travel. 

• In order to maximize your comfort, you can fly in the seat you wish by selecting your seat.


DETAILS MAKING YOUR TRAVEL BETTER

• It is now a lot easier to buy tickets for your travels including multiple flights. Just click on the multi-city selection.

• You can follow the status of any flight you wish by using flight status feature. 

• Before your travel, you can view the location of counters, cafes, restaurants, pharmacies and more on the maps with the uploaded airport maps.
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