U-Haul
U-Haul at a glanceU-Haul (Travel) has a unitQ Score of 14 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 12 in the previous 30 days. The score draws on 69 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Sign Up, Location Incorrect and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 41 % 28 Reports
- Android
- 59 % 41 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
U-Haul14
Top feedback themes
- ApplicationSign UpCan't Sign Up
- ApplicationLocationLocation Incorrect
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFails To Launch
- ApplicationStabilityForce Closing Or Crashing
About U-Haul
What is U-Haul?
The U-Haul app is a mobile application designed to help users rent trucks, trailers, and storage units easily. Users can manage their reservations, find nearby locations, and access moving supplies all from their smartphones.
Is U-Haul safe?
The U-Haul app presents certain risks for all users, including younger audiences. While it can facilitate convenient rental services, there are significant privacy and security concerns, as reported incidents of unauthorized credit card use and inadequate customer support highlight potential vulnerabilities. Users should be cautious and aware of these issues while using the app for their safety.
Who owns U-Haul app?
The U-Haul app is owned by the U-Haul Holding Company, which is the parent company of U-Haul. This company is primarily owned by the Shoen family, who are descendants of U-Haul's founder.