32
poor

U-Haul | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
250 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
20 Reports
User Feedback
7%
iOS
20 Reports
93%
Android
250 Reports
U-Haul - Latest Quality Issues
Android
Apr 16, 2024
This app does not allow you to pay on line, if you call still there is noone to answer the phone
Android
Apr 16, 2024
Can't even login ..something wrong with app.. On the website it's absolutely working fine ...
Android
Apr 17, 2024
I could download the app but couldn't get past the profile set up just kept spinning like refreshing itself... horrible app
Android
Apr 17, 2024
Highly not recommended very unprofessional and ignorant workers at customer service rude and dumb but will take your money fast if they can Not recommended
Android
Apr 17, 2024
Can't sign in... why bother having it?
Android
Apr 18, 2024
complete garbage of an app. Do not reply on this for mobile pickup. it has an entirely separate application when you go pickup that takes forever. But then it doesn't even confirm and loops back to the start of th application. I'm literally sitting in my car trying to get this turd of an app to work. Location service works 50% of the time, and this app is scuffed if it doesn't work. overall I would give a negative score if it were possible.
Android
Apr 18, 2024
"an error has occurred" and I'm not the only one getting this error
Android
Apr 18, 2024
When you call, the automated system practically begs you to use the app. Made my reservation for later today. It's still not showing in the app. Awesome. 🙄
Android
Apr 18, 2024
Always an error occurred when trying to log in
U-Haul - Product Description
Get Moving Faster with the U-Haul app. Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions. 
- Quickly find a U-Haul location near you with the products and services you need.
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