Viator Tours & Activities
Viator Tours & Activities at a glanceViator Tours & Activities (Travel) has a unitQ Score of 57 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 13 points from 70 in the previous 30 days. The score draws on 140 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Freezing and Account Locked Or Suspended.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 13 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 39 % 54 Reports
- Android
- 61 % 86 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Viator Tours & Activities57
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFreezing
- AccountAccount StatusAccount Locked Or Suspended
About Viator Tours & Activities
What is Viator Tours & Activities?
Viator Tours & Activities is an app that helps users find and book tours and activities at popular travel destinations around the world. It allows travelers to explore unique experiences, from guided tours to exciting adventures, all directly from their smartphones.
Is Viator Tours & Activities safe?
The Viator Tours & Activities app, owned by TripAdvisor, generally practices user safety with encryption for transactions. However, risks like customer service issues and data exposure on public Wi-Fi exist, which can be concerning for younger audiences. Users should be aware of shared personal information and read reviews carefully before booking, balancing its reliability with potential safety downsides.
Who owns Viator Tours & Activities app?
The Viator Tours & Activities app is owned by TripAdvisor Inc., which is the parent company of Viator. TripAdvisor acquired Viator to enhance its offerings in tours and activities.