45
poor

Voi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
100%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
80 Reports
Voi - Latest Quality Issues
Android
Jul 17, 2024
A real robbery. Apart from being very expensive and the fact that 90% of the city is a "slow zone" and the scooter does not let you go over about 18km/h, it stops you or slows you down even more in the areas that they want to charge you more minutes.
Android
Jul 17, 2024
A shame as the service has worsened.apart from the poor maintenance of many skates especially the rear brakes, now almost everything has been decided to be in Seville slowzone, so that the journey lasts longer, even in avenues such as La Palmera de Sevilla where the bike lane runs parallel to the road also everything is slowzone. It's no longer just blatant theft, it's putting the user at risk... since it brakes violently in an area where people go fast... Electric bikes come out better
Android
Jul 19, 2024
Very unreliable, support understands neither English nor German. They used to be good
Android
Jul 21, 2024
The scooters are great, but the support is already terrible. Some employees, if they have no further solutions, then they will refer you to an email address and end the chat. Mimona etc continue staff.. Doesn't work at all for such a company
Android
Jul 22, 2024
I easily spent over 200 euros in total. The support is not as good as with Lime. Prices are constantly increasing, formerly one of the cheapest ones, and today almost 1 euro per minute (+ unlock cost). It's just not worth it, many are dirty and broken anyway. Was even stopped by the police because the vehicle was unsafe. Generally driving at night, you are often checked briefly
Android
Jul 23, 2024
Discount code that is now displayed in Google play does not work.
Android
Jul 23, 2024
The app crashes every time I buy a Voi pass. Shuts down immediately when I select the top option but not on other options
Android
Jul 24, 2024
Good alternative for in city travel. But after canceling my pass subscription I can not opt in for the pass again without the app crashing.
Android
Jul 24, 2024
Oops error occurred for me
Voi - Product Description
Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment.

So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint. The perfect way to explore a new city, or simply experience your own hometown from a different perspective.

Get the free app, create an account, and get rolling!

HOW IT WORKS:

1. Open the app to find a nearby Voi scooter.
2. Unlock it by scanning the QR code on the handlebar.
3. Enjoy the ride and get to your destination in no time.
4. Park the scooter, and end your ride in the app.

PRICING AND PASSES

Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app.

ROAD SAFETY BEGINS WITH YOU

Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter.

Go to RideLikeVoila.com to learn more about safe riding and earn free rides!

AROUND THE CORNER, ACROSS THE CONTINENT

Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.
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