44
poor

Voi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
72%
Android
63 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
25 Reports
User Feedback
28%
iOS
25 Reports
72%
Android
63 Reports
Voi - Latest Quality Issues
iOS
Mar 24, 2024
There are no parking spaces
You take the scooter home and you have to park it far from home, what's the point? It's the only app where it doesn't have a parking area! Lime, Tier 100 times better
iOS
Mar 24, 2024
Confiscated money without authority
Poor choice of area Frequently broken devices Confiscated money unjustifiably. I quit
Android
Mar 25, 2024
Raising prices and removing stops to take advantage of Holy Week in Seville, it's insane. The whole city is a forbidden zone, and the stops are bursting at the seams because everyone is forced to park the 4 they have left.
Android
Mar 26, 2024
You charge for rides that I have to cancel after 20 seconds because the scooter doesn't start. And this even though I indicated at the end of the rental that the scooter doesn't start. You know there was a problem, and you shouldn't debit the amount from my account in the first place!
Android
Mar 26, 2024
Thieves!! A fine of €5 for a photo where a piece of the handlebars is missing. You can see very clearly on the picture that the scooter and park well. Impossible to reach them, it's a robotic cat that doesn't understand anything. It's over, I don't use it anymore. Bye bye VOI
iOS
Mar 26, 2024
Nefarious service
Three times I have used it and twice the same problem, full stations, there is nowhere to leave the scooter, and you end up further away from where you picked it up and paying a fortune for the time spent looking for stations. Unbelievable bad service
Android
Mar 26, 2024
"Chat with a human", 100% got a bot. Repetitive answers that ignored all my replies. Worst support chat possible
Android
Mar 27, 2024
If you want to see coverage in your area, you only get to use half the screen to view the map as there is an undismissible notification covering the bottom half saying that you haven't given them all your personal data yet. Why would you give them this data if you don't know it it's useful yet? Well because they're trying to force you to, that's why.
Android
Mar 27, 2024
The scooters are great, but the app doesn't work. Will probably have to continue to book via HVV Switch.
Voi - Product Description
Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment.

So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint. The perfect way to explore a new city, or simply experience your own hometown from a different perspective.

Get the free app, create an account, and get rolling!

HOW IT WORKS:

1. Open the app to find a nearby Voi scooter.
2. Unlock it by scanning the QR code on the handlebar.
3. Enjoy the ride and get to your destination in no time.
4. Park the scooter, and end your ride in the app.

PRICING AND PASSES

Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app.

ROAD SAFETY BEGINS WITH YOU

Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter.

Go to RideLikeVoila.com to learn more about safe riding and earn free rides!

AROUND THE CORNER, ACROSS THE CONTINENT

Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.
Want to improve your unitQ Score by 20% within 30 days?
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