20
poor
Voi | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
44%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
50 Reports
50 Reports
User Feedback
56%
iOS
50 Reports
50 Reports
44%
Android
39 Reports
39 Reports
Voi - Latest Quality Issues
Android
May 20, 2023
Out of all the e-scooter brands in Finland this sure feels the scammiest. According to the app I've used 2x20min free rides and one Trip worth 0,79 cents. Yet it's charged 15 euros from my account.100% Getting permadeleted forever. ..Voi- not even once
iOS
May 20, 2023
Some!
Catastrophe. It keeps crashing, it doesn't show the map or it doesn't show the parking lot, the map can't be used to navigate to the next parking lot.
Android
May 20, 2023
Will not scan photo
iOS
May 21, 2023
Useless.
12mph max speed and no parking anywhere close to the city center. This service is a joke
Android
May 21, 2023
Terrible app, even worse customer service, nice scooters though. Have a valid license, customer support agreed I had a valid licence, but the automated system kept rejecting it and customer support said they are unable to overide the automated approval/rejection system, so I'm left walking...
Android
May 24, 2023
Prices continue to increase for day/month passes with a reduction in service quality. Original day pass was £5 for 200 minutes. Now £8 for 120. Scooters consistently have issues. App glitchy, poor GPS location means ending ride can have you standing around
Android
May 24, 2023
Very unsatisfied They deducted an unauthorised payment of 50 SEK from my Google pay No reason, no email, no receipt!!
iOS
May 24, 2023
Its totalt scam
Ive Got scammed for more than 5 euros, because the app didnt work.
iOS
May 24, 2023
Nutzungsgebiet
The area of use is only displayed after the vehicle has been activated. So I can't check whether my destination is in the area of use before I start my journey. Is better with the other providers. Rip-off.
Voi - Product Description
Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment. So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint. The perfect way to explore a new city, or simply experience your own hometown from a different perspective. Get the free app, create an account, and get rolling! HOW IT WORKS: 1. Open the app to find a nearby Voi scooter. 2. Unlock it by scanning the QR code on the handlebar. 3. Enjoy the ride and get to your destination in no time. 4. Park the scooter, and end your ride in the app. PRICING AND PASSES Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app. ROAD SAFETY BEGINS WITH YOU Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter. Go to RideLikeVoila.com to learn more about safe riding and earn free rides! AROUND THE CORNER, ACROSS THE CONTINENT Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.
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