46
poor

Voi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
61%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
46 Reports
User Feedback
39%
iOS
46 Reports
61%
Android
72 Reports
Voi - Latest Quality Issues
iOS
May 15, 2024
Worst service
Their scooters are not safe and are expensive compared to other companies.
Android
May 16, 2024
Beware of fraud! VOI has set up internal regulations for the program that allow them to cancel services that you have already paid for! These also apply if you have not agreed to the rules and have adhered to all known to you (handling the scooters, STVO, etc.)! Support ghosts you when you talk to him about it. Go to another provider. They may be a few cents more expensive, but it pays off because they don't just cheat the customers.
Android
May 16, 2024
Couldn't finish my trip, next "parking zone" 15min walk away. Had to head for it to be able to finish the trip. I lost twice the time I wanted to save. Was the first and last ride, sry.
iOS
May 18, 2024
Can only drive voi in the center of Oslo.
I am not allowed to drive voi around where I live since they made it so that it is outside the "voi zone" this year. Wasn't like that and wish they fixed this again. Is almost dependent on voi for school, work and more.
iOS
May 20, 2024
Bad app
Everything about the app seems bad, it's hard to tap on everything and it's hard to understand passports
iOS
May 21, 2024
Broken mobile phone holder
I recently rode a voi scooter and clamped the phone completely firmly into the holder, because it had already fallen on the road before, also with fixed clamping. Again it has come loose, only this time the display has broken. My messages to support were simply ignored.
iOS
May 21, 2024
Con artists added a voucher was charge me 6£ for 30minutes
The con artist in the app even when u add a voucher when you are on a ride and if it goes over the time of the voucher ride you are charged 0.15per minutes which is a scam ! No notification to inform you of when it is over the voucher just take moneys from your account! You are disgusting this is the second time you have done that to me and over charged now scamming people by charging them double the amount outside from the voucher ? If you have applied a special voucher you his should apply all round on the app not just for vouchers only ! Doubling up the amount is not right and the discount should be applied to all the scooter rides not some .. money grabbers con artists
Android
May 21, 2024
The best thing to do is to hire qualified personnel for programming. No matter which payment method I add, it always remains the same error message. How am I supposed to settle open payments if you block everything ?!
Android
May 21, 2024
When on the way to the workshop to pick up my car the train replacement service failed, voi presented itself to me like a hero in need. So I looked, I don't see any "no parking" zone near my destination, everything is great. Until I arrived at my destination and was in a 5KM dense no parking bubble. So we discussed everything with the mechanics, took the car and packed the scooter into the back of the car and went to the next parking zone, 36€.
Voi - Product Description
Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment.

So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint. The perfect way to explore a new city, or simply experience your own hometown from a different perspective.

Get the free app, create an account, and get rolling!

HOW IT WORKS:

1. Open the app to find a nearby Voi scooter.
2. Unlock it by scanning the QR code on the handlebar.
3. Enjoy the ride and get to your destination in no time.
4. Park the scooter, and end your ride in the app.

PRICING AND PASSES

Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app.

ROAD SAFETY BEGINS WITH YOU

Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter.

Go to RideLikeVoila.com to learn more about safe riding and earn free rides!

AROUND THE CORNER, ACROSS THE CONTINENT

Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.
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