36
poor

Volotea | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
75%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
15 Reports
User Feedback
25%
iOS
15 Reports
75%
Android
44 Reports
Volotea - Latest Quality Issues
Android
Apr 16, 2024
I am subscribed to the Megavolotea subscription, when you see "unlimited ticket changes" you think great, and even when you check your trips nothing is displayed And less than 7 days from the volt, you see "less than 7 days you can no longer change your ticket" When contacting the S.C. they tell me the same impossible, And when I say that there is an iniquity, I am told "exceptionally we change you to 85€" but I had to pay 79€ for the ticket!! I strongly advise against subscribing
Android
Apr 17, 2024
Beyond the rather average quality of the application, it is unacceptable to force us to allow the app to geolocate us all the time. It's the only app I can see doing that.
iOS
Apr 19, 2024
Avoid at ALL Cost!
The website and app have severe issues. Payments will not go through, my booking was wiped out, their telephone number is an automated loop that directs you to their website or to chat, but their chat is also automated. The email sends out standard, repetitive replies that direct you elsewhere. They finally answered to confirm my booking, yet their online system still shows “no booking” found. As such, I cannot pay for my seats nor can I check in online. Now I am forced to pay for the extra cost for them to print out my boarding pass and pay for the seats which should have been taken care of weeks ago. Take my advice and choose a different airline!
Android
Apr 19, 2024
Why does it need a login to check any flight info and why must the GPS be on? Just another potential security leak on my phone. No thanks.
Android
Apr 22, 2024
Unable to register with an apology message for the gene caused
Android
Apr 23, 2024
Too slow!
Android
Apr 23, 2024
World's worst app. Really useless. Huge problems. Doesn't work. Every time you want to go to PayPal, or you want to get a refund via PayPal, the application crashes. By credit card, the application crashes. But to pay, strangely, no worries. Really a useless app. Useless. Do not download it.
Android
Apr 23, 2024
Run away from this airline never again and yet I'm used to low cost flights... the worst ever. (Price scam on the site with lies about the number of seats left on the plane ect..., megavolotea option is useless 60th in the wind) I never comment, but I have to denounce it.
Android
Apr 23, 2024
The app on my huawei mediapad [phone] tablet no longer updates
Volotea - Product Description
Welcome to the official app for Volotea, the airline that connects Europe’s small and medium sized cities with direct flights at very competitive prices. Using our app means you have everything in the palm of your hand: you can find the best offers, and access your bookings and boarding passes, as well as checking the status of your flight at any time too.

BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.

FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.

ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.

PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.

MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.

HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.

AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.
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