7
poor
Zaxby's Fingers & Wings | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
37%
Android
25 Reports
25 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
43 Reports
43 Reports
User Feedback
63%
iOS
43 Reports
43 Reports
37%
Android
25 Reports
25 Reports
Zaxby's Fingers & Wings - Latest Quality Issues
iOS
May 15, 2023
App stopped working for my account
I was signing up for the first time on this app, and when I went to go purchase an item and collect my reward that I've decided to block me and it said forbidden, please tell me what I did wrong I will read you guys a better score I'm just upset that I am not able to order anything through the app and get my rewards
iOS
May 17, 2023
Just wow.
I had the option to use a deal, which made a secondary item free, the item I chose was recommended by the app to use with the deal( meaning it was acceptable as an item to ask for ) and it didn't discount the item . I tried about 8 times and it didn't discount the item , I then proceeded to try to just buy the item I wanted to eat without any discount , and the app told me that the zaxbys I wanted to order from was closed , as I stood in the zaxbys …..
iOS
May 18, 2023
Signs me out everytime I use it
Everytime I close the app when I open it back up to use it again, I get signed out. At first I didn't know this would happen so I didn't pay much mind to my password, now I can even use my own phone number because it's “already linked to another account”
iOS
May 20, 2023
Terrible
Terrible app and just go ahead and shut the Northside drive Atlanta location or turn it into a ghost kitchen. Made a mobile order and waited an hour in store for food.
iOS
May 21, 2023
Total Crap App!
I couldn't figure out how to redeem a reward on this crappy app, so I asked for help at our “local” (drove 20 minutes to get there) Zaxby's. Not a single employee at our local Zaxby's knew how to redeem a reward. I've deleted this app. The Chic-fil-a app is awesome. Maybe Zaxby's should consider getting the team that developed their app to fix the Zaxby's app.
iOS
May 22, 2023
Took my money
Ummm is your app broke or, first I pay for an order, took my money, then try to say the address is incorrect. How you gonna tell me that MY address is incorrect, it's MY address, that's where I live. Plus if you guys gonna take my money then not give me my food. On top of that it says I'll get my money in 2-3 business days. Yeah no I wanted food now not 2 to 3 days from now. Uninstalling and probably won't ever reinstall even if I get my money back.
iOS
May 23, 2023
Not worth it
Limited options and can't take drinks off orders like you can inside or at drive thru. Also don't know why anyone needs this, just go to drive thru, it's essentially the same time
iOS
May 24, 2023
App bugs out at the worst times.
App list prices for cheap then add 1-2$ extra when your ready to add it to your order plus they refund your money and cancel the order when the app feels it wants to bug out so annoying I have full service and a newer phone and it's just unreliable wasted so much time trying to save time with the app!! Inconvenient.
iOS
May 24, 2023
What’s up with this update
App was working fine, now it's doubling the listed price even though you only have a quantity of 1. For example 3 cookies are $2.99. In the app it flips to $5.98. I wish I would pay $6 for some Zaxby's cookies. Happens with multiple menu items.
Zaxby's Fingers & Wings - Product Description
Craving Zaxby’s Indescribably good® food? We’ve got the app to give your taste buds what they demand —fast. The new Zaxby’s app puts all the chicken fingers, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select the closest Zaxby’s restaurant, place your order, and prepare yourself for some seriously tasty takeout. It makes enjoying Zaxby’s incredibly cravelicious™ food fast and easy. Ain’t technology delicious? Flavorful features include: ● Skip the wait! Place your order and we’ll have it ready when you arrive. ● Order in a snap! Create a Zax Fanz Club account, and we’ll save your favorite order! ● See your Zax Rewards! View and select the rewards you want to redeem. ● Load funds onto your account! A quicker way to pay for your favorites in-store or online! ● Digitize Your Physical Gift Card! Use your Gift Card funds to order ahead! ● Feeding a crowd? Our platters and catering options have got you covered!
All intellectual property rights, including trademarks and word marks, are the property of respective owners