Quality degradation at Zillow Real Estate & Rentals  
Users report higher volume of Quality Issues than usual
31
poor

Zillow Real Estate & Rentals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
173 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
105 Reports
User Feedback
38%
iOS
105 Reports
62%
Android
173 Reports
Zillow Real Estate & Rentals - Latest Quality Issues
iOS
Apr 24, 2024
App not working correctly
I use to love this app but something happened. I had several saved searches. But they are all gone! No more updates on houses for sale that I'd be interested in.
Android
Apr 24, 2024
I am deleting this app because it's really unusable. For price range there is no "range". No matter where you start on the price, it says "or more" so you get 1 and 2 million dollar homes that you don't want. I haven't been able to figure out how to change the location. It just keeps showing me homes in the town I left, and I'm not even in that state anymore. I'm not using this app anymore.
iOS
Apr 24, 2024
Impossible to list an apartment for rent
Awful app
iOS
Apr 24, 2024
Inaccurate listing and bad customer service
I recently listed my house through a realtor and Zillow listed the wrong square footage even though my realtor entered it correctly in the MLS (sent a screen shot to confirm). When I reached out to Zillow, it took them 5 days to respond, and they said the realtor would have to update MLS, which was not the problem. They were not pulling the information correctly. My realtor is now in conversations with them. She told me they took away realtors' ability to make changes, so her hands are tied. This is impacting my ability to sell my house. Do they not realize this actually affects peoples' lives and finances? Very disappointed.
Android
Apr 24, 2024
I gave a one because even setting your filters doesn't help you.Filter out things you're not looking for looking for an entire house.The entire space and this app continues to bring up room rentals.Wasting my time and efforts for hours
Android
Apr 24, 2024
shows too many apartments and duplex after you say you only want to see homes
Android
Apr 25, 2024
I've been searching for an apartment for about 4 months. A lot of these property management or landlords do not respond to you at all, and if they do, they take about 2 -3 weeks to respond. Some are even asking you to fill out an application before even viewing the unit. This app sucks
Android
Apr 25, 2024
the app crashes every couple of minutes and has serious performance issues.
Android
Apr 26, 2024
got a new phone now it won't show summary of property
Zillow Real Estate & Rentals - Product Description
Find tools to buy, sell or rent a home and keep millions of listings right at your fingertips with the Zillow app. Change starts here.
 
BUY A HOME – Find your place with immersive photos, virtual tours, and the most listings, including things you won’t find anywhere else.
  
RENT A HOME – From shopping on the largest rental network to automating applications, we’ve created a seamless online experience for renters.
 
The Zillow app gives you resources and tools you won’t find anywhere else, so you can shop smarter for your next home:
 
* The most listings and constant updates so you never miss out¹
* Zestimate®, the industry-leading independent home valuation tool, calculated daily
* Robust filters for school districts, views, pricing, pets, HOAs, and more
* 3D Home Tours so you can picture yourself in a home and narrow down which houses to visit in person 
* Easier co-shopping: Tag your favorite home features and share your favorites to coordinate your search with a partner or roommate
* Push notifications to let you know when houses come to market, have a sale pending, or drop in price
* Neighborhood details including restaurants, grocery stores, parks, and coffee shops
* Self Tour for Zillow-owned homes, with no appointment and no pressure. Stop by when it’s convenient and unlock the door with the app
* Easy access to Zillow Premier Agents, local real estate experts who meet Zillow’s bar for quality customer service
 
1. Most listings based on direct site comparisons
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