Quality degradation at 7NOW: Food & Alcohol Delivery  
Users report higher volume of Quality Issues than usual
53
poor

7NOW: Food & Alcohol Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
81%
Android
154 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
37 Reports
User Feedback
19%
iOS
37 Reports
81%
Android
154 Reports
7NOW: Food & Alcohol Delivery - Latest Quality Issues
iOS
Oct 26, 2021
This is a JOKE
Spent an hour waiting for a driver to pick up the order and still haven't gotten any updates. This is ridiculous - and it'll take multiple days for a refund to post of a product I never got when they were able to instantly take my money without confirming if there would even be a driver for the order… perhaps don't advertise a delivery service when there are no delivery drivers to actually complete said service.
iOS
Oct 25, 2021
Delivery only on select items.
This is an amazing app! However, nothing is available for delivery so what's even the point in using or downloading this app? Pizza, wings… pretty much all warm and frozen food selections all not available for delivery.
Android
Oct 25, 2021
doesn't work half the time and is expensive to use
iOS
Oct 25, 2021
Thieves
Used a promo code $20 off a $30 order and mysteriously the order gets cancelled and I can't use the promo code to re-order. Too many cancellations and problems using this service. I live in a metropolitan area and they always struggle to deliver on their promises.
Android
Oct 25, 2021
They don't delivered the product, I think they steal it or something it's my 3 time that they do the same worst app.
Android
Oct 25, 2021
Will not take a photo of the back of my ID. Trash, useless, just get in your car and drive to the store.
Android
Oct 24, 2021
Can not order.
Android
Oct 24, 2021
Be warned. I placed an order to be delivered, about 30 minutes later i received a call from the driver telling me that what i ordered was out of stock and asked me to cancel. I did as he asked. I then received a message from the app saying i will still be billed because i canceled. On top of that the driver named the product that was out of stock and it was not what i ordered. I never write these, but it has been about 6 weeks 2 emals and no money back even though they said they would.
Android
Oct 24, 2021
Aggravating that some of the deals offered as available to me aren't honored once placed in cart. I couldn't do any of the $10 pizza bundle deals. After adding to cart it would shoot up to 14.07 instead of $10. Also tried to use the 20 off 30 deal earlier today on both my and my neighbor's account and it said this promo code could not be used for this user or these items. I read all small print of said deal and saw no reason as to why the deal would not apply. Very aggravating.
7NOW: Food & Alcohol Delivery - Product Description
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas.


$7 OFF YOUR FIRST ORDER + FREE DELIVERY
Use Promo code 711TREAT
Offer valid through 3/31/22. Get a $7 off promo code on your first delivery purchase made through the 7NOW App with minimum purchase of $7. Consumer pays all applicable sales taxes and fees. $1.99 small basket fee may apply if $15 minimum purchase requirement is not met. Cannot be combined with any other offer or discount. No cash value. Non-transferable. Limited delivery area. Void where prohibited. 7-Eleven, Inc. reserves the right to modify, change or cancel this offer at any time.


GET WHAT YOU WANT DELIVERED
Choose from a selection of over 3000+ items and counting. We have Beer, Wine, Liquor, Snacks, Food, Candy, Ice Cream, Baked Goods, Frozen Foods, Grocery, Household, Health, Personal Care, Mobile Gadgets and School & Office Supplies.


DELIVERY ANYTIME.
Don’t want to leave your home or office? Having a party, or friends are over, and need some last minute items? Have a late night craving? No worries! Get your order delivered to your door 24/7.


SUPER FAST DELIVERY
Stay in the moment and don’t worry, we got your back and will deliver your food, drinks, and more in about 30 minutes. Now that’s super fast!


REFER-A-FRIEND PROGRAM
Receive a basket discount credit when you refer a friend to download the 7NOW App and place an order. Terms and conditions apply.


ACTIVE IN MOST MAJOR US CITIES
7NOW is currently available in over 200 cities across 43 metro areas including Austin, Baltimore, Boston, Charlotte, Charlottesville Chicago, Colorado Springs, Dallas, Daytona, Denver, Detroit, Elkhart, Fort Collins, Fort Lauderdale, Fort Worth, Fresno, Hartford, Jacksonville, Kansas City, Lansing, Las Vegas, Los Angeles, Miami, Milwaukee, New Haven, New York, Norfolk, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Portsmouth, Providence, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Santa Barbara, Seattle, South Bend, St. Louis, Tacoma, Tampa, Tucson, Virginia Beach, Visalia and Washington DC. We are adding new cities and locations frequently so continue checking in with us.


7NOW PINS
Beach day cravings on the sand—you got it. Last minute tailgating supplies at the stadium—done. For moments that deserve delivery, we’ll bring your items wherever you need them. Introducing 1000s of 7NOW Pins where we can deliver right to you, including parks, beaches, venues and more.


FLAT DELIVERY FEE
We charge a flat, low delivery fee to make things easy and simple for you.


NO MINIMUMS
Order as little or as much as you want. A nominal small basket fee may apply on your order.


PAYMENTS MADE EASY
Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.


REAL TIME ORDER TRACKING
Want to know where your order is? Track your order and receive notifications.


PROVIDE FEEDBACK
Have a favorite 7-Eleven item that you can’t live without? Located in a city that we haven’t expanded to yet? Let us know! We are listening and want to give you everything your heart and stomach desire. You are our number one priority! Yes, you there.
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