Arby's
Arby's at a glanceArby's (Food & Drink) has a unitQ Score of 49 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 8 points from 41 in the previous 30 days. The score draws on 148 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Order Arrived Damaged and Got Logged Out.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 8 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 12 % 18 Reports
- Android
- 88 % 130 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Arby's49
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Arrived Damaged
- ApplicationLoginGot Logged Out
- ApplicationLocationLocation Incorrect
- Customer Support & SuccessConductUnsatisfactory Behavior
About Arby's
What is Arby's?
Arby's app is a mobile application designed for customers to easily order food, access deals, and manage their loyalty rewards. With the Arby's app, users can conveniently browse the menu, customize their orders, and receive exclusive promotions directly from arbys.com.
Is Arby's safe?
The Arby's app allows for data sharing, including location and personal information, raising privacy concerns, particularly for younger users. While the app has encryption measures and allows data deletion requests, it is not intended for children under 13. Parents should be aware of the potential for personal data collection and ensure appropriate use by younger audiences.
Who owns Arby's app?
Inspire Brands owns the Arby's app as it is the parent company of the Arby's fast-food chain. Inspire Brands is responsible for managing various restaurant brands, including Arby's, making it the primary owner of the app.