65
poor

AutoZone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
90%
Android
194 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
22 Reports
User Feedback
10%
iOS
22 Reports
90%
Android
194 Reports
AutoZone - Latest Quality Issues
Android
Jun 26, 2022
could be better . My phone struggles with this app sometimes.
Android
Jun 25, 2022
The app wont let me log in to my account telling me the email dont exist even though I come up when the ring me up and the counter.
Android
Jun 25, 2022
The shipping tracking does not work, all it says is that the order is processing. There is no way of knowing when I'll receive it. There's stuff ive ordered and already received and the app and online website still says "Ready to ship". Also ive made about three purchases that qualified for credits yet i only have one accumulated. This needs to be fixed. ESPECIALLY THE SHIPPING PART. Thanks
Android
Jun 25, 2022
The store is horrible, they don't stock adequately, you'll go to 6 different stores to get each little part for the job .
Android
Jun 24, 2022
I really like the app its easy to use and navigate my orders are on time and are ready for me when I get to the store. the only issue I have with it at all is when you get the free next day delivery other items are in store and then items from the same order comes a few days later I feel if your doing a single project with multiple items from the same store on the same order they should all be sent through delivery only having to pick up some items then 3 days then another two days
iOS
Jun 24, 2022
Not IPAD friendly
App is ok on my phone, but when I sit with my IPAD in the shop, it will not rotate for a landscape view. This means I can’t set it up on my holder and have to hold it with my greasy fingers, or try and prop it up on edge. Pain in the A55.
Android
Jun 23, 2022
I ordered a car battery online from Utica avenue store I waited till 11:30 to call to find out if I can pick it up they left me a hold for 20 minutes the first time 25 minutes to second time and nobody comes back to the phone and I asked today I said what are you guys doing can I pick up my car battery she says we're under staffed that's not an answer I said what do you want me to do sit on the phone all day and wait for you while you understand and deal with customers and she hung up the phone
Android
Jun 22, 2022
Did the.whole reinstall and seems to be working better. Let's see how it does in the long run..
Android
Jun 21, 2022
duralast parts are manufactured incorrectly and do not match manufactures' specs. New parts that do not fit and cause dtc codes to pop. For the diy this can be extremely frustrating since the part was just replaced. air intake sensors made out of plastic unable to ground if it wanted to. Filler caps which have completely wrong o-ring measurements throwing evap codes. garbage parts.
AutoZone - Product Description
With the AutoZone app, it’s easier to take care of your vehicle than ever before.

Order the right parts and accessories for your car or truck with just a few taps. Get the parts you need fast with same-day store pick up or convenient ship to home delivery. Track your AutoZone Rewards balance and get information on your local store straight from the home screen. 

With AutoZone on your phone, you're that much closer to getting back on the road. 

BUY ONLINE, PICK UP IN STORE OR SHIP TO YOUR HOME
Easily get the parts you need the same day with store pick up or have them shipped directly to your house. 

STORE LOCATOR
With over 5,500 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are. Set your store to see hours and check pricing and availability.

VIN DECODER
Use the VIN scanner to add your vehicle automatically and find the right parts faster. 

BARCODE SCANNER
Shopping in store? Use the barcode scanner to check pricing and specifications for any part in the store.

MANAGE YOUR VEHICLES
Keep track of all of your vehicles in one convenient place. Track every job with the Service History feature, view DIY suggestions with Maintenance Info and check your vehicle's specifications. 

REWARDS
Track your AutoZone Rewards balance right on the home screen. Not a member? Sign up today to start earning money for your purchases.
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