Quality degradation at AutoZone  
Users report higher volume of Quality Issues than usual
66
poor

AutoZone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
114 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
40 Reports
User Feedback
26%
iOS
40 Reports
74%
Android
114 Reports
AutoZone - Latest Quality Issues
Android
Nov 25, 2022
sometimes parts are good but sometimes there defected and do all the work over to have to go to different auto for quality. china wheel cylinders 2 sets were bad 3 times the replacement
Android
Nov 25, 2022
This app is useless mad an account though the app and went to sign on the app and it says it doesn't recognize my user name and password but I use my email to login to it
Android
Nov 26, 2022
management don't follow standards
iOS
Nov 27, 2022
App is slow
I can't buy parts fast enough with this slow app love AutoZone hate their app please fix your app it is way too slow and freezes too much but that won't stop me from buying from you guys I just want use your app
Android
Nov 28, 2022
Ordered a part and system says I was going receive it in two days. Didn't get it and turns out, my part hasn't been ship yet. You better off just using another autopart app.
Android
Nov 29, 2022
App is not letting me purchase.
Android
Nov 29, 2022
Difficulty making purchases on the app.
Android
Nov 30, 2022
Trying to sign in but didn't recognize my username and password.
iOS
Dec 1, 2022
Absolute Garbage App
This app was designed for cell phones only, and only in the portrait view mode. The layout is impossible to work with, because there is no landscape view, which is how 99.999% of people use any shopping app. Please get someone on your team who can design a proper app.
AutoZone - Product Description
With the AutoZone app, it’s easier to take care of your vehicle than ever before.

Order the right parts and accessories for your car or truck with just a few taps. Get the parts you need fast with same-day store pick up or convenient ship to home delivery. Track your AutoZone Rewards balance and get information on your local store straight from the home screen. 

With AutoZone on your phone, you're that much closer to getting back on the road. 

BUY ONLINE, PICK UP IN STORE OR SHIP TO YOUR HOME
Easily get the parts you need the same day with store pick up or have them shipped directly to your house. 

STORE LOCATOR
With over 5,500 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are. Set your store to see hours and check pricing and availability.

VIN DECODER
Use the VIN scanner to add your vehicle automatically and find the right parts faster. 

BARCODE SCANNER
Shopping in store? Use the barcode scanner to check pricing and specifications for any part in the store.

MANAGE YOUR VEHICLES
Keep track of all of your vehicles in one convenient place. Track every job with the Service History feature, view DIY suggestions with Maintenance Info and check your vehicle's specifications. 

REWARDS
Track your AutoZone Rewards balance right on the home screen. Not a member? Sign up today to start earning money for your purchases.
Want to improve your unitQ Score by 20% within 30 days?
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