Quality degradation at AutoZone  
Users report higher volume of Quality Issues than usual
84
fair

AutoZone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
73 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
20 Reports
User Feedback
22%
iOS
20 Reports
78%
Android
73 Reports
AutoZone - Latest Quality Issues
Android
Oct 25, 2021
App sucks.. can't order pickup at store as the website..only option avail y home delivery..unistalled until fixed ..
Android
Oct 25, 2021
Under staffed or 2-3 people in the back doing whatever because even pickup orders are very slow!
iOS
Oct 24, 2021
Auto Zone Web Developers Stink!
Fix your website to accurately reflect in store stock! I get that daily totals may not reflect in terms of what's in stock at the store but in 24 hrs the systems should update for what was sold the previous day. For flucks sake!
Android
Oct 21, 2021
The app works fine but I'm giving two stars because I used to get monetary rewards just for using my card in the store. Now they give me the stupid coupons for $16 off if I spend $80 in the store so all these 60 and 70 and $75 purchases mean nothing
Android
Oct 21, 2021
When I search for something, I want you to pull up every single item that has that search term in it. I don't want to go through one by one the 28 different categories that have that search term in it. Terrible. The website is the same way.
Android
Oct 18, 2021
Some options and settimgs are laggy and don't work and the whole app is buggy and is really slow and sometimes doesn't load the correct parts or loads none at all and i have to restart the app, but it works if yiur just trying to get a part number basically is all
iOS
Oct 15, 2021
App is wonky
Had to put payment info in twice because I can't see what I'm doing as the app forces the page up and you have to add info blind. Plus I touched one wrong thing and boom I have to put info in again.
Android
Oct 12, 2021
FRUSTRATED! It cancels my deal again and again, even after I call the customer service.
Android
Oct 11, 2021
search results come out with errors always
AutoZone - Product Description
With the AutoZone app, it’s easier to take care of your vehicle than ever before.

Order the right parts and accessories for your car or truck with just a few taps. Get the parts you need fast with same-day store pick up or convenient ship to home delivery. Track your AutoZone Rewards balance and get information on your local store straight from the home screen. 

With AutoZone on your phone, you're that much closer to getting back on the road. 

BUY ONLINE, PICK UP IN STORE OR SHIP TO YOUR HOME
Easily get the parts you need the same day with store pick up or have them shipped directly to your house. 

STORE LOCATOR
With over 5,500 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are. Set your store to see hours and check pricing and availability.

VIN DECODER
Use the VIN scanner to add your vehicle automatically and find the right parts faster. 

BARCODE SCANNER
Shopping in store? Use the barcode scanner to check pricing and specifications for any part in the store.

MANAGE YOUR VEHICLES
Keep track of all of your vehicles in one convenient place. Track every job with the Service History feature, view DIY suggestions with Maintenance Info and check your vehicle's specifications. 

REWARDS
Track your AutoZone Rewards balance right on the home screen. Not a member? Sign up today to start earning money for your purchases.
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