/ unitQ Score

Carvana: Buy Used Cars Online

Shopping30-day average as of Nov 09, 2026

Carvana: Buy Used Cars Online at a glanceCarvana: Buy Used Cars Online (Shopping) has a unitQ Score of 72 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 3 points from 75 in the previous 30 days. The score draws on 109 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
72good

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days

Previous 30 days75
Last 30 days72

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

109Reports
iOS
25 % 27 Reports
Android
75 % 82 Reports

Compared with similar apps

  1. SHEIN-Fashion Shopping Online85
  2. Macy's83
  3. Etsy: Custom & Creative Goods78
  4. Carvana: Buy Used Cars Online72
  5. eBay65
  6. Target Brands Inc64
  7. Target64
  8. Best Buy62
  9. Walmart - shopping & grocery61
  10. Ibotta: Save & Earn Cash Back49
  11. Amazon Shopping43

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive

About Carvana: Buy Used Cars Online

What is Carvana: Buy Used Cars Online?

Carvana: Buy Used Cars Online is an app that allows users to purchase used cars easily from the comfort of their homes. It offers a wide selection of vehicles, along with features like home delivery and a 7-day return policy, making car buying convenient and straightforward.

Is Carvana: Buy Used Cars Online safe?

The Carvana app is generally safe for users, offering strong privacy protections and compliance with security standards like PCI and HIPAA. However, users should be cautious about sharing personal information and ensure they follow app guidelines to avoid scams. Overall, it provides a convenient platform for buying used cars, but young audiences should be aware of potential risks involved with online transactions.

Who owns Carvana: Buy Used Cars Online app?

The Carvana: Buy Used Cars Online app is owned by Carvana Co., which is based in Tempe, Arizona. The current chairman and CEO of Carvana is Ernest Garcia III.

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