76
fair

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
121 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
30 Reports
User Feedback
20%
iOS
30 Reports
80%
Android
121 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Apr 16, 2021
App doesn't show results based on the location you chose
Android
Apr 16, 2021
Uninstalled after one exasperating hour entering and re-entering the same filters only go hit search and cars that should've been filtered. Fire your web developers and try again.
Android
Apr 13, 2021
Rubbish... All the time I have to sign and filter everything
Android
Apr 13, 2021
IF the app wouldn't just stop working during the middle of a search it Would be 5 Star!
iOS
Apr 12, 2021
Good, could be better
Overall this app is decent. I like CG a lot as a service—it's helpful in finding or keeping tabs on cars nearby. However, the app makes me log in every time I open it. I also don't get instant notifications when a new car meeting my saved search criteria is listed. Those features would make it much better. It also doesn't allow for gesture swiping to go back. Please consider these things for a future update!
iOS
Apr 12, 2021
Stop Changing the Price Setting.
The app works well, however they need to change the setting where it re-adjusts the price to a larger/infinite range when you adjust any feature. THEE absolute most annoying thing ever. I stopped scrolling through the app just to write this review. Been looking for a car for the last few weeks and this has been the most annoying encounter. If I set the price range, LEAVE IT.
Android
Apr 11, 2021
This app has gone backwards. It's bad. I started back using this app about a week ago. It constantly logs you out, something is off with the distance, it has a long delay when I try to click back after viewing a car to the point you think it didn't register, but it did (so now it sends you way back to the beginning every time),searching specific car makes/models doesn't even work. Shows cars in general w/ the price range that I specified.When clicking the notifications, it doesn't respond, etc.
Android
Apr 10, 2021
Unhelpful. Couldn't filter by year, the drop down not working. Tried to sort results by lowest mileage, and 74K showed up when I put in my filters: below 40K. Fanangled it a bit and thought all was well, but then my results mileage were in no order at all. Uninstalled app after 5 minutes of use.
iOS
Apr 10, 2021
Poor customer service
Can't seem to fully take advantage of the app. Can't sign in. It's asking me for the authentication code yet I'm not provided with one through my email.
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
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