65
poor

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Shopping
Work at CarGurus? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CarGurus? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
136 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
46 Reports
User Feedback
25%
iOS
46 Reports
75%
Android
136 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Nov 25, 2022
Noticed tires looked flat. Also, red paint on the wheelwell front left tire area. Was it in an accident? How many owners?
Android
Nov 27, 2022
Texting program is glitchy and does not work on the current version of Android. Cannot scroll or see what you are typing. If you need to communicate go old school and use your computer. Also update has made it harder to see the vehicle you are listing. More steps now than before. Overall this is not a well coded app.
iOS
Nov 29, 2022
Do your research
Great app but not in the buyers favor. Once reviews have been submitted they can not be edited. Had a terrible dealership experience with a car I bought through this app. Once I have the dealer a good review they stopped answering my calls. I still haven't received registration and can't go back and update review.
iOS
Nov 30, 2022
Latest update
In the saved tab I click on a car I have saved but it's no longer loading. If I want to view the car I have saved I need to go back into a general search to pull it up and see the details. No issues with the saved tab itself, just when I click on a saved car. Restarted my phone and still same issue two days in a row. Still love this app, use it all the time!
Android
Nov 30, 2022
This app is a complete scam with their "pre qualifications". Got pre qualified for $10 down and $362 just to find out after the dealership ran it to check and it was $3500 down. I don't know how this can be legal. It also dropped my credit score 36 points running it. So now will habe to wait for it to go back up before I can try to get a car loan again. Do not go off of these numbers. They are false advertising!!!
Android
Dec 1, 2022
Nothing is loading I receive emails on vehicles I'm in search of and nothing loads when the link bring me to the site.
Android
Dec 1, 2022
I love this app, but latest update broke it. It was working just fine last time I used it. Which is usually pretty often. But this time I've went in to view some trucks I'm looking for and (I noticed it had an update, ran it) everything that did work before now does not after the update. I can open the app and see listing, but when I click on a vehicle, the page for the vehicle comes up blank and will not load. Just stops and then makes the app freeze so I have to close it and reopen it.
Android
Dec 2, 2022
Annoying error message:"Please enter a complete postcode of 6-8 characters." This is blocking me from searching a vehicle. Who the heck knows more than 5 character in a zipcode. Very unprofessional would give 0 stars if possible.
Android
Dec 2, 2022
Can't search for Prius v. Lame.
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners