74
fair

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
Work at CarGurus? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CarGurus? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
38 Reports
User Feedback
22%
iOS
38 Reports
78%
Android
137 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Oct 14, 2021
I live in Indiana. I set a filter for fifty miles from my zip code and the trucks it showed me were from NE, CA, and every state besides Indiana. What's the point of having a location filter?
iOS
Oct 13, 2021
Loading
Takes forever to load…
Android
Oct 11, 2021
Lack of Communication from Car Gurus
iOS
Oct 10, 2021
Worst app ever
I never write app reviews but felt the dire need to write one about CarGurus. Never in my life have I ever had an app have error messages pop up and say that their system encountered an error. Charging me do post listings but won't even save the description posts I write to the website. I had to post 3 times just to get it to save to the website. Perfect cell service in downtown Manhattan as well so that is not the issue. Thanks for wasting my time.
iOS
Oct 9, 2021
Good selection
1) positives seems like a decent selection of cars 2) cons- app, cant save a search, and the slide to adjust price and mileage is too sensitive- recommend developer change to manual input
Android
Oct 9, 2021
1st time. A little confusing. Navigatung in the ads and app. Going back to see previous trucks.
Android
Oct 9, 2021
Can't filter by price on app
Android
Oct 9, 2021
This app is a joke , its so stupid it said my vin# was too short and I need to enter a valid 16 numbers lol, well geniuses there's only 11 in a 1973 mustang Mach 1 not 16 ,perhaps redesign the app with a little common sense .
iOS
Oct 8, 2021
Awful app
Website is easier to use. Some of the filters don't work. Takes ages to load. Some pages don't even have basic ‘back' buttons! Missing a lot of basic app functionalities. Amount of taps to get from one page to another is shocking - actually putting me off using Car Gurus and I thought they were quite good. This definitely needs sorting ASAP.
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners