67
poor
CarGurus: Used & New Cars | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
143 Reports
143 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
14 Reports
14 Reports
User Feedback
9%
iOS
14 Reports
14 Reports
91%
Android
143 Reports
143 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Mar 18, 2023
So slow to respond
Android
Mar 18, 2023
I have been using CarGurus for almost a decade. The best vehicle search engine around in my opinion. Not sure what has transpired internally within the last year, but your app stays crashing. The reason certainly isn't my phone being the latest Z Fold and I am always updating the software. For instance since updating it, its 50/50 whether i will be able to view photos. Do this using your [phone]. Pick a vehicle 2. Click the vehicle photos, to view vertically and try scrolling up and down.
Android
Mar 18, 2023
Too many bugs. Would not save any filters which makes it difficult to narrow your results down to just a select few. Since when did Ford, Kia, or Chevy look like a Nissan?
Android
Mar 18, 2023
Everytime I click on a photo of a car it says there's an error and to go back... I'm uninstalling
Android
Mar 19, 2023
Can never get in
Android
Mar 20, 2023
App hangs while applying filters during search.
Android
Mar 20, 2023
Pictures don't load since update
Android
Mar 21, 2023
Avoid at all cost if you want constant spam mail even if you unsubscribe go a head and download look for a car a different leave you will continue to receive up to 5 emails a day no matter how much you unsubscribe and even cancel all your searches in your profile....
iOS
Mar 21, 2023
Garbage
Asks you to sign into an account and makes you turn on location services every time you open the app
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too. DATA-DRIVEN DEAL RATINGS: Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal. VALUABLE INSIGHTS: Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary. GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. FINANCE IN ADVANCE*: Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.* SELL YOUR CAR: Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. *Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
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