Quality degradation at CarGurus: Used & New Cars  
Users report higher volume of Quality Issues than usual
56
poor

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Shopping
Work at CarGurus? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CarGurus? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
127 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
20 Reports
User Feedback
14%
iOS
20 Reports
86%
Android
127 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Jan 21, 2022
Filters aren't working anymore
Android
Jan 20, 2022
Sorry, don't force me to take my location just to search for cars.
Android
Jan 19, 2022
I very much like this app, but I found one thing that annoys me. I would like to be able to rename my Saved Searches because then I could have them easier to distinguish from the others! Thank you for the otherwise great app though.
iOS
Jan 19, 2022
Selling my with CarGurus.
I had a terrible experience selling my car with CarGurus. The offer was great, but process was really bad. It me almost a month for them to pick up my car and they were not doing anything unless I call them. I'm not sure if I'm going to sell my car with CarGurus again.
Android
Jan 19, 2022
Can't filter by price or mileage. Waste of time what a joke
Android
Jan 19, 2022
Should have private ads as well.
iOS
Jan 19, 2022
Can’t set price & mileage limits
I don't understand why I can't set a price limit or mileage limit in the filters? Like the idea of showing if it is a good deal but I can't narrow down the selection the way I want and sponsored cars show more often than anything else.
Android
Jan 19, 2022
Can't filter price when looking at body styles :/
Android
Jan 18, 2022
Don't work , try to put a zip code the numbers cuz don't let you to use postcode and still not work ...
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners