81
fair

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
Work at CarGurus? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CarGurus? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
275 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
25 Reports
User Feedback
8%
iOS
25 Reports
92%
Android
275 Reports
CarGurus: Used & New Cars - Latest Quality Issues
iOS
Jun 28, 2022
Good app, but problems
Easy to use, but does get frustrating as the filters always reset.
Android
Jun 27, 2022
Needs some work. Basic features seem to be broken. I can save a search that includes certain filter criteria (manual transmission), but when I go back to it, the filter is not applied. Also, the rating of how good or bad a deal is will always change between viewing search results vs viewing a specific car. Your search results will show a car that says "Fair Deal", but click on it and the listing says "Overpriced". 🤔
Android
Jun 26, 2022
if you send emails there's no reply
iOS
Jun 25, 2022
Just a bad app
Is not remembering your filter I selected 3 l engine and all the cars are 2 l
iOS
Jun 24, 2022
App is glitching
This app was working great up until a couple of weeks ago. Now about 80% of the time when you click on a listing you just get an error message, no matter how many times you refresh the page or close out the app it still does it. I even tried uninstalling and reinstalling the app, same problem.
Android
Jun 24, 2022
App is very glitchy, no matter what you enter in for make/model/miles etc. It shiws the same cars and that is it. I put a 50 mile radius and it showed cars in another state.
iOS
Jun 23, 2022
Can see the car after I click on
I just updated the app and still can’t see the car in car gurus app on my iPhone 11am pro everything was working fine on till two n half weeks ago press on it even after it ask me to press reload reload still can’t see it I used to see it three weeks ago but now App is trash that’s just my opinion I know I’m not the only one that have this issue
iOS
Jun 23, 2022
Can’t choose mileage less than 50k
The current update won’t allow you to filter for less than $50k miles.
iOS
Jun 22, 2022
You gotta fix your app.
I need like the best internet to run the app, if my internet is a little off it won’t let me use it and it will just say, “TRY AGAIN, CHECK CONNECTION”Once I get into it finally, the app works great, but I most of the time go to the website and I hate the website, but I rarely can use the app. Is it just me?
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners