/ unitQ Score

CarGurus: Used & New Cars

Shopping30-day average as of Nov 09, 2026

CarGurus: Used & New Cars at a glanceCarGurus: Used & New Cars (Shopping) has a unitQ Score of 83 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 3 points from 86 in the previous 30 days. The score draws on 186 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
83good

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days

Previous 30 days86
Last 30 days83

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 70255075100Oct 9Oct 24Nov 7

User Feedback

186Reports
iOS
22 % 40 Reports
Android
78 % 146 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationStability
    Fails To Launch
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior

All scorecards

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