75
fair

Cars.com - New & Used Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
22 Reports
User Feedback
14%
iOS
22 Reports
86%
Android
137 Reports
Cars.com - New & Used Cars - Latest Quality Issues
Android
Jan 20, 2022
Just as useless as all other apps. Data collectipn more than addtessing specific needs - in my case mileage & price. Don't want to be restricted to one make & model.
iOS
Jan 19, 2022
Please fix save features
I'm no longer able to save a vehicle or search or access my previously saved vehicles or searches. This started after updating to the newest version
iOS
Jan 18, 2022
Good App with Potential to be Great
This is a very good app. However the ad experience is what is preventing it from becoming great. While I'm scrolling through my car selection, ads will open up and redirect me out of the app. This happens all the time without me purposely clicking on the ad because the ads are inconveniently placed between car listings. Its minor details like this that always push me to use the mobile website as opposed to the app. My only wish for the cars.com customer experience team is to figure out a better placement for the ads within the app. I'll be happy to come back and give a 5 star review once that happens.
Android
Jan 16, 2022
Filters for cars don't even work. That's the bare minimum.
iOS
Jan 16, 2022
Should’ve never updated
Should have left the app the way it was this new version is constantly crashing and freezing. It kills the battery so quickly I can't spend more than 15 minutes on the app.
Android
Jan 12, 2022
Hard to know if you purchase want through
Android
Jan 11, 2022
Been a bit since I've used the app. The latest update changed the photo viewer and it's horrendous! Can't hardly zoom in on a picture. It stays within this tiny frame and you can only view a small portion at a time. Might try another app instead since this is just too frustrating to use.
iOS
Jan 9, 2022
New update
the new update is okay kinda wish it stayed the same. The ads are way too big and i always end up tapping it and getting redirected to safari and what not kinda annoying. overall i rather go on the website.
Android
Jan 9, 2022
Something broke in the recent update. All logins fail with unknown URL scheme.
Cars.com - New & Used Cars - Product Description
Shopping for a new or used car or truck? Ready to meet your match? Download the free Cars.com app to find the perfect car for you today. Shop the best deals with access to millions of listings, over 10 million reviews, and tools to calculate payments on cars you like. Focused search filters help you zero in on the best new and used cars and trucks for sale near you. 

MILLIONS OF CAR LISTINGS:

50,000 cars are added daily to help find your best match. Scroll through detailed photos and get to know all of a vehicle’s features before visiting the dealership. 

MILLIONS OF CONSUMER REVIEWS:

Not sure which car to buy? See review rating breakdowns from drivers like you to help you make the right choice.

SHOPPING FILTERS:

Car shopping is easier than ever with our extensive list of filters. Narrow your search by price, mileage, year, exterior and interior color, fuel type, body style, and more. You can also narrow down cars from dealerships offering contactless services like home delivery and virtual tours.

DEALER REVIEWS AND DIRECTIONS:

Easily find a five-star dealer in your area. Cars.com and DealerRater have more dealership reviews than any other source - over 10 million! See review ratings from real shoppers, find hours of operation, and get directions to the dealership.

HOT CAR BADGES:

Our "Hot Car" badge helps narrow down which vehicles you should act fast on, so your dream car doesn't sell before you have time to take it on a test drive!

DEAL BADGING:

Deal badges show how well a vehicle is priced within the market you're shopping in: Great Deal, Good Deal or Fair Price. Our deal badging considers many factors impacting a vehicle's value, such as: condition, ownership history, and features, along with other market factors. All this data is used to compare similar vehicles to find exceptional deals for you.

CHECK AVAILABILITY AND PRICE QUOTES:

Call, text, or email dealers right from the app to request a price quote or schedule a test drive.

SAVE FAVORITES:

Save your favorite cars and searches. Set up price drop notifications to be alerted any time one of your favorite cars drops in price.

PAYMENT CALCULATORS:

Use the car loan payment calculator to estimate monthly loan payments and the affordability calculator to find your max budget price.
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