75
fair

Cars.com - New & Used Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cars.com? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
142 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
36 Reports
User Feedback
20%
iOS
36 Reports
80%
Android
142 Reports
Cars.com - New & Used Cars - Latest Quality Issues
Android
Oct 14, 2021
Prices are always overpriced
iOS
Oct 13, 2021
Would be great but constant glitches
I have been using this app for years. I've bought about 8 cars that I found on it and use it almost everyday. There are some really annoying things about it that make no sense but they don't remove them. Also lately the thumbnails images don't load correctly and so half the cars don't show an image, on your search results or in your saved cars. This makes the app virtually useless. Maybe focus on basic Functionality instead is adding features that aren't important? I give feedback constantly on the app but nothing changes. The worst part is that the image glitch is random. Would be five stars but they have had functionality issues for many years.
iOS
Oct 13, 2021
CEO Change?
Is the new CEO a woman now? The interface got so much more complicated than it was. It's like putting a turbo on a electric car. Makes no sense. Ruined an amazingly easy to use app. Nice job.
iOS
Oct 13, 2021
App not for iPad
App is not optimized for iPad - it is vertical/portrait mode which tells me it is for iPhone. Also the top of the car photos are cut off.
iOS
Oct 12, 2021
Best car app but freezes device
This app is the easiest to maneuver through yet has always made any device I'm on freeze up after being on it for a few minutes.
iOS
Oct 12, 2021
Doesn’t work with older iPad bc they won’t MAKE IT work
Been trying for a year now to get back to using this app. It continues to tell me to update the app that I already have. I try updating, it says you'll need to download an older version. I DO this, it says I have to update to a newer version to use the app. Over and over again. What kind of sh_t is THAT?! Y'all need to get some professional app developers in here, that know what they're DOING for gods sake, and figure this out. But, it really doesn't matter to me bc, I'm moving on to something else. Hel,, Craigslist is better than this ridiculous mess.
Android
Oct 11, 2021
App sends me notifications even though notifications are off on the app. Try to click contact support and it says no email address
iOS
Oct 11, 2021
NO hp ratings?
I don't believe there is a manufacturer that doesn't publish ALL of its vehicles horsepower and torque ratings. Why don't you?
iOS
Oct 10, 2021
ARI TECH
It's not working anymore,
Cars.com - New & Used Cars - Product Description
Shopping for a new or used car or truck? Ready to meet your match? Download the free Cars.com app to find the perfect car for you today. Shop the best deals with access to millions of listings, over 10 million reviews, and tools to calculate payments on cars you like. Focused search filters help you zero in on the best new and used cars and trucks for sale near you. 

MILLIONS OF CAR LISTINGS:

50,000 cars are added daily to help find your best match. Scroll through detailed photos and get to know all of a vehicle’s features before visiting the dealership. 

MILLIONS OF CONSUMER REVIEWS:

Not sure which car to buy? See review rating breakdowns from drivers like you to help you make the right choice.

SHOPPING FILTERS:

Car shopping is easier than ever with our extensive list of filters. Narrow your search by price, mileage, year, exterior and interior color, fuel type, body style, and more. You can also narrow down cars from dealerships offering contactless services like home delivery and virtual tours.

DEALER REVIEWS AND DIRECTIONS:

Easily find a five-star dealer in your area. Cars.com and DealerRater have more dealership reviews than any other source - over 10 million! See review ratings from real shoppers, find hours of operation, and get directions to the dealership.

HOT CAR BADGES:

Our "Hot Car" badge helps narrow down which vehicles you should act fast on, so your dream car doesn't sell before you have time to take it on a test drive!

DEAL BADGING:

Deal badges show how well a vehicle is priced within the market you're shopping in: Great Deal, Good Deal or Fair Price. Our deal badging considers many factors impacting a vehicle's value, such as: condition, ownership history, and features, along with other market factors. All this data is used to compare similar vehicles to find exceptional deals for you.

CHECK AVAILABILITY AND PRICE QUOTES:

Call, text, or email dealers right from the app to request a price quote or schedule a test drive.

SAVE FAVORITES:

Save your favorite cars and searches. Set up price drop notifications to be alerted any time one of your favorite cars drops in price.

PAYMENT CALCULATORS:

Use the car loan payment calculator to estimate monthly loan payments and the affordability calculator to find your max budget price.
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