Cars.com
Cars.com at a glanceCars.com (Shopping) has a unitQ Score of 79 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 6 points from 73 in the previous 30 days. The score draws on 80 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 34 % 27 Reports
- Android
- 66 % 53 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Cars.com79
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationLoginCan't Log In
- AccountSubscriptionSubscription Too Expensive
About Cars.com
What is Cars.com?
The Cars.com app is a digital platform that helps users find, buy, and sell vehicles conveniently. It provides tools for searching car listings, comparing prices, and reading reviews, making the car buying process easier for everyone.
Is Cars.com safe?
The Cars.com app is generally safe for users, including younger audiences, as it offers resources for researching cars and connecting with sellers. However, users should be cautious when communicating with sellers directly, as there may be risks of scams or unsafe transactions. Parents should guide younger users on safe online interactions and ensuring their privacy during the buying process.
Who owns Cars.com app?
Gannett Co., Inc. owns the Cars.com app after acquiring the remaining 73% interest in Classified Ventures LLC. This acquisition confirms Gannett's full ownership of the Cars.com platform.