65
poor

ChargePoint® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
73%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
39 Reports
User Feedback
27%
iOS
39 Reports
73%
Android
107 Reports
ChargePoint® - Latest Quality Issues
iOS
Oct 24, 2021
Can’t get your money back
$7.63 sitting in my account that I can't get back… opened a ticket 4 months ago and followed up a dozen times.
Android
Oct 23, 2021
I have two chargepoint home ev charging units. The app only let's me see one unit at a time. Each unit had to be configured with a separate chargepoint account user ID. In order to check the status of one unit, I need to login to that unit's account. To check the other unit, I need to log out and login to the second account. App needs to support monitoring more than one home unit at a time. App needs to support opening more than one account at a time.
iOS
Oct 23, 2021
How to Change Vehicle
It has the wrong vehicle and I can't find any way to correct it. I have a 2016 Volvo.
Android
Oct 20, 2021
Charging station slow with app. Hard to find charging stations
iOS
Oct 20, 2021
Poor connectivity
First time user and the reader on the charger would it pick up my phone. Silly glitch to much frustration. Moving from this malfunctioning app.
iOS
Oct 20, 2021
Update EV selections
Could you please update the EV selections. I recently just got a 2022 Hyundai Santa Fe PHEV. The Santa Fe isn't even listed at all. Thanks.
iOS
Oct 19, 2021
Missing features comparing to Enel X Juicebox
Wish I can control when the home charger stop charging after certain time or adding certain miles.
Android
Oct 18, 2021
Half of the locations listed have nothing there. I literally have to use google maps street view to confirm if there is actually a chargin station at the location. Also, just put a credit card swipe. No need for this dumb app.
Android
Oct 18, 2021
This app works good but sometimes doesn't show all the charge point locations. Unfortunately you can't add .
ChargePoint® - Product Description
ChargePoint is the world’s largest and most open EV charging network with over 100,000 charging spots. Only the ChargePoint app allows you to find these stations, see if they’re available and start charging. You can also find stations from all other major networks.

Map: Find stations from ChargePoint and all other major networks.

Real-time information: See which ChargePoint stations are available to charge.

Start charging: Just tap your phone on the station to start charging.

Notifications: Get real-time updates about your charging status.

Filter: Only see stations that work with your car.

Driver tips: Leave and view tips and photos about stations and their locations.

ChargePoint Home: Connect to and control your home charger.
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