71
fair

ChargePoint® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
90%
Android
93 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
10 Reports
User Feedback
10%
iOS
10 Reports
90%
Android
93 Reports
ChargePoint® - Latest Quality Issues
Android
Jun 16, 2021
Charged me two times,but didn't send any card. I am checking my mail box every day after 05/21/2021. I don't have any card to talk to my related HR. So I don't have any good experience of this company. Thank you. Sincerely Anil Lalkarn
Android
Jun 16, 2021
They make it impossible to refund your account or delete it
iOS
Jun 14, 2021
Strong room for improvement
The charging stations have strange things like 241 km/h 50KW, but not which type of plug. What should the 241 km/h show me? Price set by community What's the point? Can you choose the prices yourself?
Android
Jun 12, 2021
App / charge card won't work with UK Osprey rapid chargers. Tried everything including connecting their service via the app. Both Osprey and ChargePoint are scratching their heads as to why it is broken. Until it's fixed I will be giving 2 stars.
iOS
Jun 12, 2021
Laden
Despite the completion of loading, active loading is displayed in the app.
Android
Jun 12, 2021
I have a 2018 zero motorcycle and they still havent updated the app, so I can have the correct vehicle. Told them 2 seperate times about it. Horrible.
Android
Jun 12, 2021
Pretty good finding some stations but not very precise of charge station location. Some stations available do not show up.
Android
Jun 9, 2021
Uploaded app and was charging in 10 minutes. Biggest hurdel was turning on NFC under phone settings connection's
Android
Jun 9, 2021
Looks like this is an app you either love or hate. Have to uninstall. Does not allow me to enter my 2021 vehicle (only goes to 2020) and says there are NO charging stations in the city where I live, which I know is not true. Also would not let me enter payment info. Too bad. Looks like a lot of people like this app, but it won't work for me. :(
ChargePoint® - Product Description
ChargePoint is the world’s largest and most open EV charging network with over 100,000 charging spots. Only the ChargePoint app allows you to find these stations, see if they’re available and start charging. You can also find stations from all other major networks.

Map: Find stations from ChargePoint and all other major networks.

Real-time information: See which ChargePoint stations are available to charge.

Start charging: Just tap your phone on the station to start charging.

Notifications: Get real-time updates about your charging status.

Filter: Only see stations that work with your car.

Driver tips: Leave and view tips and photos about stations and their locations.

ChargePoint Home: Connect to and control your home charger.
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