Quality degradation at ChargePoint®  
Users report higher volume of Quality Issues than usual
38
poor

ChargePoint® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
89%
Android
340 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
43 Reports
User Feedback
11%
iOS
43 Reports
89%
Android
340 Reports
ChargePoint® - Latest Quality Issues
Android
Jun 29, 2022
update doesn't allow to stop charging a car remotely after it finishes charging
Android
Jun 28, 2022
Multiple attempts to set up account without success. No support at all.
Android
Jun 28, 2022
Does not display charging stations.
Android
Jun 27, 2022
Seldom works at home or on trips. So far phone help has worked eventually.
Android
Jun 26, 2022
Integrates with Android auto to babe charging from your car quite easy, but the app itself is SO sluggish on a fast flagship phone...
Android
Jun 26, 2022
Hello, I have a problem with the charge point app. Impossible to add my CREDIT CREDIT OR MY CB Revolut. I get the following message: "Sorry, the bank card was refused." I was only able to add my CB N26. That is not what suits me. Card that recognizes chargepoint debits and no longer asks for a security code. The problem may come from there with the other CB. You could forward it to the relevant department so that they can resolve this issue. Thank you
iOS
Jun 26, 2022
Can no longer change amperage
This version of the app I can no longer change the amperage of my charger, it is stuck maxed out at 3.2 Kw on 240v and I have no way to change it, where before I could
Android
Jun 26, 2022
charger at Harley Davidson stated 40 kWh, I received just 22 kWr. stayed 1 hr. HD people were nice and supportive.
Android
Jun 26, 2022
Never let's me see my car charging anymore. Only worked when I first installed it.
ChargePoint® - Product Description
ChargePoint is the world’s largest and most open EV charging network with over 100,000 charging spots. Only the ChargePoint app allows you to find these stations, see if they’re available and start charging. You can also find stations from all other major networks.

Map: Find stations from ChargePoint and all other major networks.

Real-time information: See which ChargePoint stations are available to charge.

Start charging: Just tap your phone on the station to start charging.

Notifications: Get real-time updates about your charging status.

Filter: Only see stations that work with your car.

Driver tips: Leave and view tips and photos about stations and their locations.

ChargePoint Home: Connect to and control your home charger.
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