/ unitQ Score

ChargePoint

Navigation30-day average as of Nov 09, 2026

ChargePoint at a glanceChargePoint (Navigation) has a unitQ Score of 9 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 3 points from 6 in the previous 30 days. The score draws on 192 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Sign Up, Difficult to Navigate UI and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
9poor

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days

Previous 30 days6
Last 30 days9

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
010203040Oct 9Oct 24Nov 8010203040Oct 9Oct 24Nov 8

User Feedback

192Reports
iOS
57 % 109 Reports
Android
43 % 83 Reports

Top feedback themes

  • ApplicationSign Up
    Can't Sign Up
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationStability
    Fails To Launch

About ChargePoint

What is ChargePoint?

The ChargePoint app is a mobile application that helps users find and manage electric vehicle charging stations. By using the ChargePoint app, you can easily locate nearby chargers, check their availability, and track your charging sessions.

Is ChargePoint safe?

The ChargePoint app generally appears safe for users, including younger audiences, due to strong security measures like compliance with PCI and GDPR, and features like two-factor authentication. However, privacy risks exist as personal and payment information may be shared. It’s important for users to understand these aspects and stay aware of potential data breaches or misuse of shared information.

Who owns ChargePoint app?

The ChargePoint app is owned by ChargePoint Inc., which was founded in 2007 by a group of entrepreneurs. Rick Wilmer currently serves as the President and CEO of ChargePoint Inc.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.