34
poor

Checkers Sixty60 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
147 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
26 Reports
User Feedback
15%
iOS
26 Reports
85%
Android
147 Reports
Checkers Sixty60 - Latest Quality Issues
Android
Mar 25, 2024
Not good they keep on giving me the wrong items and on my cart i select if there is not that spesific one no Alternative, you cant put in a Query nothing
Android
Mar 25, 2024
The app used to be efficient and convenient. I used to love using it since my husband goes to work with the car we use, but now I have to wait 3+ hours for my groceries to be delivered. I wouldn't reccomend using the app in dire times. They've gone over the delivery time so regularly, they even stopped sending me the WhatsApp apologies because it's become such a norm lol. I hope they get back to their previous efficiency. If it means increasing the delivery fees then that's honestly fine.
iOS
Mar 26, 2024
Opting out of marketing
I opted out of marketing in the app, the box is not selected, i'm still getting marketing notifications. Please fix this issue.
Android
Mar 26, 2024
Horrible customer service agents and extremely rude, after holding online for more than an hour they were not able to assist and stated I need to go to the store for assistance when I placed the order on the app
Android
Mar 26, 2024
This app is amazing and all but I never receive my orders although the money was paid I still haven't received any of my orders
Android
Mar 26, 2024
I love this app ❤ As an autistic person this allows me the freedom to get groceries without having to enter an overwhelming shopping centre. I'm not sure if it's just my phone (Samsung A12) but scrolling, loading, selecting and removing items is very slow, laggy and unresponsive. Also, sometimes the delivery driver arrives outside my home without the tracker having updating their position. Perhaps they have their phone data turned off. But it's an unpleasant surprise to suddenly have to rush.
Android
Mar 26, 2024
Somedays good, someday really slow. I can order at 1 and get goods only at 18:30. Best available time apparently. Then checking the app frequently when to see when my order will come when I choose between 16:00-17:00 and the app tells me that I only placed the order 16:45. . . Well it is frustrating. Maybe change the Sixty60 to something else now. This happens to me now to often, making me rethink to order from the app all together. Get more drivers to service the area.
Android
Mar 27, 2024
Payment always pending and then it canceled by itself? Please look into this. I have been placing the same order 5 times and every time the payment fails. And yes I did approve in my banking app. And still struggling
Android
Mar 27, 2024
The drivers are worst than taxi drivers, no wonder everything is always squashed and damaged.
Checkers Sixty60 - Product Description
Get Checkers groceries delivered in as little as 60 minutes with Checkers Sixty60 - South Africa's #1 grocery delivery service!

Xtra Savings deals are now available on Sixty60. If you're an existing member, link your card in less than 60 seconds. If you need an Xtra Savings card, order one on Sixty60.

Get South Africa's largest range of products delivered on-demand, at the same low in-store prices Checkers is famous for.

Track your order in real-time as it's delivered from the store to your door.

Our service is available in all 9 provinces of South Africa. Please refer to our website for more information: www.sixty60.co.za. We'll be expanding to new areas soon, so watch this space!

We accept payment via Visa and Mastercard credit and chip-enabled debit cards. If you're a FNB customer, you'll earn eBucks every time you shop on Sixty60!

To use our service download the Checkers Sixty60 app on your iPhone. We do not have a website to shop online.

Need help? Contact Sixty60's Help Centre on 0800 00 6060 or email help@sixty60.co.za. Our Help Centre is available from 8am to 8pm daily.
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