57
poor

Deliveroo: Food delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deliveroo? Unlock additional insights
Android unitQ Score
Android User Feedback
72%
Android
2313 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
891 Reports
User Feedback
28%
iOS
891 Reports
72%
Android
2313 Reports
Deliveroo: Food delivery - Latest Quality Issues
iOS
May 12, 2021
Coupons don't work
Several pages offered coupons that were supposed to open automatically in Deliveroo. The Deliveroo page opened but then neither coupons nor Discounts left :-(
iOS
May 12, 2021
Especially the al-Dafa problem.
My Visa Card is Saudi and your website has not accepted it please fix the problem
iOS
May 12, 2021
Order didn't arrive
Turns out I didn't place the pin exactly. I'm not here to call the deliverer either. I deleted the app
Android
May 11, 2021
impossible to filter the restaurants that accept the restaurant cards that are on my account
Android
May 11, 2021
Experience that will not be repeated, order at 7pm still not delivered at 9pm and no way to contact the restaurant or delivery driver, impossible to cancel the order. No refund for an order at 60, ineligible. Much better in the direct competitor uber eats.
Android
May 11, 2021
I find, that at the moment, Deliveroo is a better application than Uber Eats (better interface, more detailed, less bugs), although the latter is already not bad at all.
Android
May 11, 2021
Great app! Deliveries are cheaper than other applications. Only concern is that restaurant can accept the card "apetiz" but at least for now there is only expensive deliveroo that can be used even if it is very limited.!!
Android
May 11, 2021
Poorly designed application, filters do not work.
Android
May 11, 2021
Attention a lot of problem with the services (address not found, restaurants that is late) and refund that never happens I advise 20. In addition, the customer service is unkind.
Deliveroo: Food delivery - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!
Want to improve your unitQ Score by 20% within 30 days?
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