51
poor

Deliveroo: Food delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Food & Drink
Work at Deliveroo? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deliveroo? Unlock additional insights
Android unitQ Score
Android User Feedback
66%
Android
1950 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
998 Reports
User Feedback
34%
iOS
998 Reports
66%
Android
1950 Reports
Deliveroo: Food delivery - Latest Quality Issues
iOS
Oct 24, 2021
Threatened by rider
So their rider threatened to fight me because I asked him to come to the door as I hadn't got any shoes on, then left with the food and told me to call the app
Android
Oct 24, 2021
When your order 30$ worth of food and it comes COMPLETELY inedible and these retards only refunded 13$ I waste so much money on deliveroo and you are absolute rip offs. 🖕🏽
iOS
Oct 24, 2021
Welcome Promotional Offer
Wanting to take advantage of the welcome offer "ATABLE" I just placed my first order, the code did not work, I was fooled ..
iOS
Oct 24, 2021
thieves
Be careful as long as everything is fine there is no problem but if you regularly receive orders with forgotten items, they reserve the right not to follow up on your claim and therefore no refund.
iOS
Oct 24, 2021
From worse to worse
Unable to connect to my account because associated with facebook and the login page has facebook bug (for 1 month) Unable to create a new account because according to them my phone number is on too many devices ??? Unable to pay with my restaurant ticket card they display an insufficient balance while it is fully recharged? More expensive prices for no reason... Do not give your money to these incapable.
iOS
Oct 24, 2021
No food to rate and no one on the other end of the phone to sort it out
Our order was updated to show as being delivered. Only be it wasn't and when I tried calling the number to find out was had happened and how to rectify the situation, there was no one to talk to…. I think I've had my money stolen
iOS
Oct 24, 2021
Online help doesn’t work
It's fine until your order has a problem. Then you call the restaurant and they tell you you have to call Deliveroo. But Deliveroo has no contact number and their online help doesn't work. Not worth it.
iOS
Oct 24, 2021
Good luck adding any vouchers or credit without the app crashing.
I have no doubt that is a deliberate tactic.
iOS
Oct 24, 2021
Voucher code not accepted
Decided to give Deliveroo a try- was surprised that food can to almost £10 more than when ordering in person at same location! Continued as was promised £10 off my first order - tried to input code and it was not accepted! No reason provided, just a message saying that it was not valid Very annoyed and very unlikely that I will be using their services again
Deliveroo: Food delivery - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!
Want to improve your unitQ Score by 20% within 30 days?
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