41
poor

Deliveroo: Food Delivery App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deliveroo? Unlock additional insights
Android unitQ Score
Android User Feedback
61%
Android
854 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
544 Reports
User Feedback
39%
iOS
544 Reports
61%
Android
854 Reports
Deliveroo: Food Delivery App - Latest Quality Issues
Android
Sep 25, 2023
Would give a 0 if I could. Multiple occasions where the order was not even gone to the store, there is no customer service support, and frequent delays on deliveries.
Android
Sep 25, 2023
very less restaurants and high delivery and service fees
Android
Sep 25, 2023
If their rider scams you, deliveroo won't refund, and you will lose your money.
Android
Sep 25, 2023
no option to cancel the order
Android
Sep 25, 2023
Item missing in the order, despite the photos, impossibility to be refunded. I absolutely do not recommend this app.
Android
Sep 25, 2023
The app works fine, the vegan food is terrible. The food is often cold and tiny proportions - and I am as skinny as a rake so I don't expect to be bloated at the end. Value for money is nearly nowt. Presentation of all the food I have bought has been sadly dreadful and expensive. Only tolerable when I am too tired from a day long exercise, other than that dreadful.
Android
Sep 25, 2023
always things out of stock and never replace with other items
Android
Sep 25, 2023
I ordered at 20:30 and gave me the order the order of arrival at 21:20 did not arrive the order in more no notice that the order ,bad service
Android
Sep 25, 2023
Yummy food, too bad that every time I order something is always missing
Deliveroo: Food Delivery App - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!
Want to improve your unitQ Score by 20% within 30 days?
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