41
poor

Deliveroo: Food delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Food & Drink
Work at Deliveroo? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deliveroo? Unlock additional insights
Android unitQ Score
Android User Feedback
62%
Android
1354 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
824 Reports
User Feedback
38%
iOS
824 Reports
62%
Android
1354 Reports
Deliveroo: Food delivery - Latest Quality Issues
Android
Nov 30, 2022
rubbish you have taken my money had me waiting noone came to door and no food left awful
Android
Nov 30, 2022
Down from 5* review. No help while I was charged double. Ordered 3 full portions of kebabs, only arrived half size instead. Deliveroo simply refused to help, said that it is my problem now and I should deal with the restaurant directly. Thanks for nothing.
Android
Nov 30, 2022
Catastrophic customer service disappointing app
Android
Nov 30, 2022
Impossible to reach them and in addition I am charged 5 euros 99 .yet I live in a big city so thieves.
Android
Nov 30, 2022
Food quality is not consistent. sometimes good sometimes bad
Android
Nov 30, 2022
The service of this app is terrible!!!! And the service fee is ridiculous!!!! 4 euros on top of an order that is 35 euros! You are thieves!!!! Plus the delivery charge! Order ended up being 40 euros plus!! You are a horrible company!!!!! Never using this app again!
Android
Nov 30, 2022
Uninstalling, no help with order given at all. The other reviews are right. You pay for the mistakes of the restaurants- with no offer of refunds or anything.
Android
Nov 30, 2022
Worst app in the world, would give negative stars if I could. The food arrives over 2 hours late and we're not home to collect it. We go to the restaurant for a refund which THE OWNER IS HAPPY TO GIVE. He calls deliveroo to process the refund which they assure will happen in 24 hours. A day later deliveroo then texts me they are not liable for compensating and can't process me a refund. THEN WHY DID YOU STOP THE RESTAURANT OWNER FROM REFUNDING WHEN HE WAS HAPPY TO PAY ME YOU INCOMPETENT MORONS
Android
Dec 1, 2022
The worst riderd on this planet use deliveroo. How on earth you let these illegal immigrants use the app? We pay everything. So we do deserve to be treated with respect, and trustyou with our food. But your riders all the do assault. You will fail just like you have in few other countries.
Deliveroo: Food delivery - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!
Want to improve your unitQ Score by 20% within 30 days?
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