38
poor

Deliveroo: Food delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deliveroo? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
2407 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
822 Reports
User Feedback
25%
iOS
822 Reports
75%
Android
2407 Reports
Deliveroo: Food delivery - Latest Quality Issues
Android
Jun 30, 2022
I never leave reviews but this is by far the worst delivery app I've ever used, It took over an hour to get McDonalds delivered. I will definitely be uninstalling this app
Android
Jun 29, 2022
Unable to reach the delivery person via the application from a phone change. My order is systematically delivered 300m from my home despite my indications ... I clearly do not recommend this service which is clearly random and if necessary n want of the delivery person
Android
Jun 29, 2022
Either drivers don't read delivery instructions or Deliveroo does a bad job of showing them. Uber Eats never has this problem.
Android
Jun 29, 2022
Great app but discount code never works too bad
Android
Jun 29, 2022
Problem paying with the Ticket Restaurant card.
Android
Jun 29, 2022
Terrible customer service! Food always late and items missing. I'll stick yo uber eats!
Android
Jun 29, 2022
my food was missing
Android
Jun 29, 2022
Poor customer experience. Ordered an item at a grocery store and it wasn't available. They prevented me in cancelling my order so that they can charge me all the fees for my side orders. Called them about it, and they just said that they couldn't refund me. What a lousy delivery app. Never going to use this again
Android
Jun 29, 2022
riders lying saying food delivered after waiting for 1 hour when location is less than 10 mins away twice in one week and customer service team not helpful also no mention of service charge refund for bad service only offer to re-deliver .
Deliveroo: Food delivery - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!
Want to improve your unitQ Score by 20% within 30 days?
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