59
fair

Dunkin' | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Food & Drink
Work at Dunkin' Donuts? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Dunkin' Donuts? Unlock additional insights
Android unitQ Score
Android User Feedback
81%
Android
503 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
118 Reports
User Feedback
19%
iOS
118 Reports
81%
Android
503 Reports
Dunkin' - Latest Quality Issues
Android
Apr 21, 2024
2FA broken in app. Won't accept phone number.
Android
Apr 21, 2024
This app never works and only results in multiple pending transactions and no order.
Android
Apr 22, 2024
App won't allow me to scan my debit card or enter it manually. Keeps giving me error code
Android
Apr 22, 2024
Great deals but still missing some menu items
Android
Apr 22, 2024
love the app, just wish it allowed for more comments to customize my coffee order
Android
Apr 22, 2024
It's still advertising the Empanada and 2x points for it but you can't even order it on the app. It's completely gone as an option. Also, I used the $1 coupon for the banana bread and they were out at the store. Lost the coupon and didn't get my banana bread 😭
Android
Apr 22, 2024
when you try to add promotions and offers to an order it never works for me.
Android
Apr 22, 2024
I wish there was a way to indicate how much dairy you want. I like the latte, but there's too much milk in it for me.
Android
Apr 22, 2024
You are expected to read 100's of pages legal nonsense in order to use the app! Most people probably wouldn't ever know what they're agreeing to.
Dunkin' - Product Description
Order ahead & skip the wait!
Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details.

Join Dunkin’ Rewards to earn FREE food and drinks!
Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead.

Pay Any Way
Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds.

Customize
Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance.

Send a Gift Card
Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners