75
fair

Dunkin' | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
1029 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
103 Reports
User Feedback
9%
iOS
103 Reports
91%
Android
1029 Reports
Dunkin' - Latest Quality Issues
Android
Aug 18, 2022
The sourdough breakfast sandwiches are never available to order on the app. The 2 fried eggs have been out of stock for months
Android
Aug 18, 2022
mostly good, you can save money if you go to Dunkin a lot (and I work nights so, yeah). order ahead is a great feature. my one complaint is that the app sometimes forgets my Dunkin card and tries to default to Google pay. Pull this moth from the relay and it's a 5 star review.
Android
Aug 17, 2022
Dunky's app changed my life. Grab and go is everything. App upgrade some months back was glitchy, but they seem to have gotten the kinks worked out. Big thumbs-up!
Android
Aug 17, 2022
Doesn't offer mobile orders at truck stop locations, the locations that need it the most
Android
Aug 17, 2022
No! This app goes down and the developers don't let people know so when you go to pay you cannot access your funds!!! That has happened more times than I care to admit. What if I had no money on me??? They MUST do better
Android
Aug 17, 2022
which I could change options in reference to amount of ice in a cold brew and flavor shots. yes options are there but not all such as no ice, just a cold coffee and pumkin special doesn't allow for changes to number of shots thank you
Android
Aug 17, 2022
wish the app updated when DD doesn't have certain items
Android
Aug 17, 2022
Actually one of the most well-designed, user-friendly interfaces of any ordering app I've used. I like that they figured out how to use the CC security code for paying, nobody else seems to get this right. The one frustrating thing is every time i add an item, there is a pop-up ad suggesting another item. Most of the time i already know what i want and the pop-up just gets in the way of trying to add the next item . But overall, very good app.
Android
Aug 17, 2022
I couldn't install the new version of the app. I now have uninstalled the old Verizon and the new version is taking forever to install. Any tips?
Dunkin' - Product Description
Ordering through the Dunkin’ app is fast, easy and contactless!

Order ahead and skip the wait
All users can place their order ahead through the app and skip the wait in store. Try all of our contactless pickup options - carryout, drive-thru and curbside pickup! Options will vary by store. Check app for details.

Save your favorite menu items to make ordering even faster!

Join DD Perks and earn rewards on every Dunkin’ run
$1 = 5 points. Every 200 points earns you a free beverage. Plus, get exclusive bonus point-offers.

Check out faster
Whether you’re stopping in store to scan your app or ordering ahead, load funds to your account to save time on your run.

*Location and Notifications may be required to receive promotional offers.
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