62
fair

Factor_ Prepared Meal Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
64%
Android
218 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
124 Reports
User Feedback
36%
iOS
124 Reports
64%
Android
218 Reports
Factor_ Prepared Meal Delivery - Latest Quality Issues
iOS
Mar 25, 2024
Shipping & App
Please add shipping information on App. Also, please improve App so it's easier to view.
Android
Mar 25, 2024
Really enjoy the service, but it can be pricey heavy at times. Specific comments for the app: It has a rate your meals system, which is great. But what it doesn't do is use those rankings for future orders. For example, if I give something max rating I definitely want it again and the opposite is also true. However, I have not observed that type of feedback actually contributing to future orders. Overall, I recommend it if like to manage your meals yourself weekly and have the funds to do so.
Android
Mar 25, 2024
Too much broccoli and beans and also butter, that sometimes makes it too greasy, some variety is allowed, you have quickly done the "tour", so preferably variation in terms of vegetables
Android
Mar 25, 2024
This app is so terrible. It just does not allow you to do anything more than order food. It won't let you cancel, half the time when you skip a delivery it ignores it, and you can't even look at your current meals to figure out what you have in your refrigerator. You can't go back and look at your meal for nutrition...there's just very little functionality for a user. I suspect it's simply to make it hard to do anything but pay money for food. I've canceled my service with Factor because of it.
Android
Mar 26, 2024
Do not get anything with green beans they are hollow and it seems like it's just a skin of a green bean there's nothing in there
Android
Mar 27, 2024
The food is excellent. However the app and experience has a lot of work that needs to be done. Even though enabled, push notifications do not work. With a very busy schedule it is sometimes hard to remember that if you do not place your menu selection by Wednesday at midnight it will default to a Chef's Choice, leaving you with food that you may not like. This is rather inconvenient. The delivery company that they utilize has also had its issues.
Android
Mar 27, 2024
App is super buggy, won't allow me to change meals or my plan, says NaN meals, NaN plan. I just do my menus on a browser. This needs to be fixed for sure.
Android
Mar 27, 2024
This rating is for the app only. The app only allows me to sign in and look at the menu. Unable to order or edit any existing orders. Fortunately. I don't have any problems on the actual website.
Android
Mar 28, 2024
Glitches on pixel 8 , can't open customer care and get logged out intermittently
Factor_ Prepared Meal Delivery - Product Description
Factor's prepared meal delivery makes eating well easy!

Our nutritious meal plans offer 29+ meals and recipes every week from a rotating menu that feature options from Keto, Vegan, Vegetarian, low-carb, and low-calorie diets. You can also add snacks, drinks and other wholesome add-ons to your food delivery order.

So, what sets Factor apart from other meal kit delivery options?

_Pre-Made Meals Are Ready to Eat in Minutes_
Forget about searching for healthy recipes that fit your diet. Our food delivery service sends prepared meals straight to your doorstep so you can spend less time prepping, cooking, and cleaning and more time savoring nutritious meals.

_Dietitan-Approved Recipes That Use Quality Ingredients_
All of our recipes are designed by dietitians who specialize in healthy eating and are crafted by chefs who make sure our meal plans only use the highest quality, freshest ingredients available. You can rest easy knowing that every premade meal you receive from Factor will take you one step closer to a healthier lifestyle.

_Special Diets Made Simple_
Whether you're an omnivore or follow a plant-based diet, the Factor app offers ready to eat meals for the most popular diet plans, including:

+ Keto Diet
+ Vegan Diet
+ Vegetarian Diet
+ Low Calorie Diet
+ Low Carb Diet

_Flexibility in Every Meal Plan_
Choose from a variety of dietitian-approved meal plans with 4 to 18 rotating options every week. Need to skip a week? No problem! Our meal plans can be paused in case you're heading out of town for a couple of days, or expanded on for weeks when you expect to need some extra meals for the weeks where cooking just isn't an option.

_A Meal Plan Personalized For You_
The Factor food delivery app provides meals that fit all tastes and preferences. When you make choices to your meal plans, our app will personalize future weekly meal selections to keep you diet fun and exciting.

_Our Customer Service Team is Here to Support Your Goals for Healthier Eating_
Our customer experience team is always available to help answer questions and ensure you're fully enjoying your meal plan! Contact us directly through your Factor app, call us at (888) 573-5727, or email us at help@factor75.com for assistance.
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