47
poor

Fios TV Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
52%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
38 Reports
User Feedback
48%
iOS
38 Reports
52%
Android
41 Reports
Fios TV Mobile - Latest Quality Issues
Android
Aug 16, 2022
Horrible app. Constantly forces me to sign in just to use the remote. Stops streaming every few minutes when watching on the phone from the DVR. Verizon fix your terrible app
iOS
Aug 16, 2022
Tovala Breaks This App
I use this app everyday, and sometimes all day if there is a lot of breaking news. Lately, I have been required to close and reopen the app (several times) because it freezes during commercials, specifically when the advertisement for Tovala comes on. It is frustrating, especially when I can't reconnect to a show during a critical moment. Please fix this glitch or ditch the Tovala commercial. Thank you!
iOS
Aug 15, 2022
Constantly crashes
I am watching shows on my iPad that are saved to my dvr, and even have paid more to be able to do this (free on xfinity). I have an older iPad but the iOS is current. I cannot watch a single show through completion without the app freezing/retrying to load the show. Even after re-starting the app it happens repeatedly. Disappointed in Fios so far.
iOS
Aug 15, 2022
Shameful App
This app is really a poor one. The service is weak and very spotty. I cannot access the app in many areas I travel to that all of my other streaming apps always work. In addition, it's not like VERIZON NEEDS MONEY but the change from being able to watch things that are recorded on MY TV THAT I ALREADY PAY YOU FOR IN THE APP to now having to pay an additional fee is just GREEDY. If been with VZW for over 30 years and that was the last straw. I'M DONE WITH VERIZON and will sing this song to all who will listen........
Android
Aug 14, 2022
Won't let me record a show from the app
Android
Aug 12, 2022
Not ready for prime time. MSNBC doesn't always show up in Favorites or Recent Channels. Have to go to Guide, now it's missing from there
iOS
Aug 12, 2022
The Fios App
My DVR recording on my app does not work I have reset everything not working very disappointed. I have tried everything
iOS
Aug 11, 2022
Complete garbage app
This app is absolutely unusable for watching programs recorded on a FIOS DVR. When rewinding or fast forwarding past commercials (only possible in 10 second increments while watching a spinning icon, or by pausing and then blindly guessing where to stop - ie, no frame previews as per properly designed Apple TV apps - the app continually loses connection to the DVR, resulting in a 6-6-25-652-999 (or similar) error. Live Verizon tech support is non-existent; you are required to “open a ticket” in the app. I was told by a tech support agent that they have no knowledge about how to handle issues with the app. This can only be done by opening a ticket. Essentially, the claim that you can watch content on all of your devices is a Verizon marketing fantasy, unless by “watching” you mean constantly rebooting the app and submitting tickets with the Verizon bot. Apple should remove this from the App Store immediately for non-compliance, if not outright consumer fraud.
iOS
Aug 10, 2022
Doesn’t work
Since upgrading my router it’s impossible to pair them app with my tv. Very frustrating.
Fios TV Mobile - Product Description
Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV subscription.

With the app, you can:
- Choose from hundreds of live TV channels and stream thousands of On
Demand movies and shows.

- Search for your favorite entertainment easily. Filter by genre, ratings, favorite
channels and more.

- View your personal library of DVR recordings, On Demand purchases,
downloads, bookmarks and more. Get recommendations for shows and
movies you’ll love.

- Download content to watch offline or stream data-free as a Verizon Wireless
Customer (data-free offer not available in California).

- Control your TV through the app to play content, manage your DVR, watch
recordings and more.

Download the app and start streaming instantly on your mobile device, with a Fios TV subscription. 

*The Fios TV Mobile app is included with the Fios TV subscription.

Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-home use. Full channel access and DVR streaming require Fios Multi-Room DVR Enhanced or Premium Service. Max. combined 4 simultaneous Live TV and/or DVR streams per media server. Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service. Non-streaming activity and app diagnostics (e.g., app downloads, starting/restarting the app, going off airplane mode and transitioning from Wi-Fi to 4G LTE) will incur data charges. For Verizon Unlimited customers, app data usage will be counted, not billed. 

Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. 

Remote control functionality requires use of Fios® router & HD set-top box.

Please note: This app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. Please see http://www.nielsen.com/digitalprivacy for more information.
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