16
poor

Fios TV Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
117 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
85 Reports
User Feedback
42%
iOS
85 Reports
58%
Android
117 Reports
Fios TV Mobile - Latest Quality Issues
iOS
Oct 23, 2021
No live TV
For some unknown reason, I can no longer watch live TV while on my home WiFi.
Android
Oct 22, 2021
App will not play content consistently. Currently it will not play anything at all.
iOS
Oct 21, 2021
Too hard to get to my favorite shows
There needs to be a favorite tab so I don't have to scroll through all the trash shows to get to my regulars.
iOS
Oct 21, 2021
Fails to connect a lot
It fails to connect a lot. I have submitted a trouble ticket but never get a response. When it works it's nice.
iOS
Oct 21, 2021
Bad service
Does not work well. Constantly stopping. Very annoying, when watching a show and it stops working. Sometimes it takes awhile for it to come back.
Android
Oct 20, 2021
The app isn't really mobile. You can't use it outside of your home. There's always error messages when trying to watch programs recorded on my DVR or live television. Not to mention all the freezing in the middle of watching something. One day it works the next it doesn't. Too inconsistent. The app seems to be updated a hundred times but never any fix for the real issues preventing the app from being really useful.
iOS
Oct 20, 2021
Error code
App not working shows error code every time
iOS
Oct 20, 2021
Fios Verizon TV (mobile) - awful
I pay a small fortune to Verizon every month. Their mobile TV app is awful. I can't get anything to play unless i am sitting inside my home. Compared to Comcast offering this is just awful
iOS
Oct 20, 2021
Wish could give zero!
Since update I can't watch anything from my DVR. I keep getting and error message. I have deleted and reinstalled and still does not work. Also fails to open many times. Have to try three or four times to even get app to open. Note that this is the case on both Apple and Amazon devices as I have both and have the same issues.
Fios TV Mobile - Product Description
Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV subscription.

With the app, you can:
- Choose from hundreds of live TV channels and stream thousands of On
Demand movies and shows.

- Search for your favorite entertainment easily. Filter by genre, ratings, favorite
channels and more.

- View your personal library of DVR recordings, On Demand purchases,
downloads, bookmarks and more. Get recommendations for shows and
movies you’ll love.

- Download content to watch offline or stream data-free as a Verizon Wireless
Customer (data-free offer not available in California).

- Control your TV through the app to play content, manage your DVR, watch
recordings and more.

Download the app and start streaming instantly on your mobile device, with a Fios TV subscription. 

*The Fios TV Mobile app is included with the Fios TV subscription.

Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-home use. Full channel access and DVR streaming require Fios Multi-Room DVR Enhanced or Premium Service. Max. combined 4 simultaneous Live TV and/or DVR streams per media server. Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service. Non-streaming activity and app diagnostics (e.g., app downloads, starting/restarting the app, going off airplane mode and transitioning from Wi-Fi to 4G LTE) will incur data charges. For Verizon Unlimited customers, app data usage will be counted, not billed. 

Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. 

Remote control functionality requires use of Fios® router & HD set-top box.

Please note: This app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. Please see http://www.nielsen.com/digitalprivacy for more information.
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