Quality degradation at H-E-B México  
Users report higher volume of Quality Issues than usual
62
poor

H-E-B México | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at H-E-B México? Unlock additional insights
Android unitQ Score
Android User Feedback
95%
Android
172 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
10 Reports
User Feedback
5%
iOS
10 Reports
95%
Android
172 Reports
H-E-B México - Latest Quality Issues
Android
May 11, 2021
It gets really jams, it makes a lot of mistakes
Android
May 11, 2021
I improve a lot, it is fast the only one but it is the subject of kilos and pieces that if you put attention have come to bring me 1 carrot, 1 pumpkin instead of the kilo.
Android
May 10, 2021
I've only been able to use it once for pick and go, it closes, and it doesn't work well
Android
May 9, 2021
It has continuous application failures, months go by and they don't fix it, besides being slow
Android
May 8, 2021
It's all very well only it closes itself sometimes and you have to enter again
Android
May 8, 2021
In these last two updates the app closes and locks a lot, and does not load the images, I even have to restart to enter again. All right, just that detail.
iOS
May 7, 2021
fault
The app closes every time I choose an item and then when I open the app it closes without letting anything do.
Android
May 6, 2021
It has several flaws the app first: it struggles a lot to enter, sometimes you can not add items, and now I am struggling to finish order, does not react the option to finish, I have to restart several times my cell phone so that the app reacts at the time of finishing order, and it is with the only app with which I fought, I have other supermarket apps and nothing battalion , that's why I don't give you the 5 stars, but in everything else I like it because I stay alert for offers.
Android
May 6, 2021
The app is good, but asks to update the store at all times, it also asks to place the footprint every time, that is, the configuration does not remain saved or is deleted from time to time, this is uncomfortable since it takes time to be putting the information back in, the card payment also fails sometimes, you should work on becoming more agile
H-E-B México - Product Description
Compra tu super en línea de una forma cómoda, rápida y sencilla.

Con el nuevo app de heb.com.mx  podrás hacer tu súper en línea de una manera más cómoda, rápida y sencilla. Todos los productos que tenemos en tienda están disponibles para ti más un montón de productos que solamaneete encontraras en línea. Seguimos brindando los servicios que ya conoces de Recoger en Tienda o de llevarlos a tu  domicilio.
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