61
fair
JCPenney unitQ Score
30 Day Average as of May 06, 2025
12 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
36%
iOS
34 Reports
64%
Android
61 Reports
About JCPenney
What is JCPenney?
The JCPenney app is a mobile application that allows customers to shop for a variety of products, including clothing and home goods, directly from their smartphones. With features like easy browsing, special offers, and order tracking, the JCPenney app makes shopping more convenient and accessible for users.
Is JCPenney safe?
The JCPenney app is generally safe for younger audiences as it features secure shopping and user-friendly options. However, it does collect a variety of personal information, including location and browsing data, which may raise privacy concerns. Users should be aware of potential risks related to targeted advertising and data sharing with third parties, and parents might want to monitor usage to ensure safety.
Who owns JCPenney app?
The JCPenney app is owned by Catalyst Brands, which is a joint venture between JCPenney and SPARC Group. This partnership also involves shareholders like Simon Property Group and Authentic Brands Group.
See it in action!
Join category leaders and start driving growth, reducing churn, and building loyalty with unitQ.