83
good

JCPenney – Shopping & Coupons | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Penney OpCo LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
44%
Android
190 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
243 Reports
User Feedback
56%
iOS
243 Reports
44%
Android
190 Reports
JCPenney – Shopping & Coupons - Latest Quality Issues
Android
Mar 25, 2024
Needs an update. Wish I could scan items at the store..it rarely works 😒
Android
Mar 25, 2024
wallet information does not load
iOS
Mar 26, 2024
Website
Terrible website. Why have the “filters” when they are NEVER accurate. I try to order something and select my home store and everything else but comes up! No way can you order and pick up today accurately.
Android
Mar 26, 2024
I wouldn't be surprised if they get sued for false advertising. They lure people into the stores with coupons for specific sections and items. Once arrived at location, there are signs next to the items you come in for stating in small print, can't use coupon on this item. Needless to say not shopping there again.
Android
Mar 26, 2024
Not enough filters and it's slow to update.
Android
Mar 26, 2024
I love JCPenney Only thing is I hate the sign in garbage. It keeps saying invalid password when I saved my password for this app . You would think that an Email would be enough. Why do humans gotta over process things making it so annoying trying to shop. It's bad enough not getting to actually physically go in the store to buy something; you know; like we use to do. I miss the old school shopping. Now we're forced to order anything we want to buy. Ummpphh 🤔🧐
Android
Mar 26, 2024
Let me tell you what happened to me yesterday. I made an late afternoon appointment to get my hair done at the Penny's at Alamance Crossing. I even got there 15 minutes early. When I got there, I had to interrupt the hairdresser who was on her phone and eating. She asked why I was there, and I said, "I have a 5:30 appt for a perm and a haircut." She said "OH, I didn't know I had a 5:30 appt and I'm not sure if we can accommodate you but I'll try." That was just the beginning of her attitude.
Android
Mar 26, 2024
The order was placed on 3/8 could not get a status. Past the date of delivery. Canceled
Android
Mar 27, 2024
Won't load
JCPenney – Shopping & Coupons - Product Description
Shop the best deals on dresses, shoes, jewelry, and much more with JCPenney. 

Whether you’re searching for a cute look for the weekend or some home basics, at JCPenney you’re guaranteed to find products you want, at prices you love! Never miss a chance to save when shopping for him, her, kids, or home. Buy items from brands you know and create a fun shopping experience that’s right for you. Shop new apparel, check prices in-store, see order history and so much more. It’s everything you want in an app!

SUPER SIMPLE SHOPPING
Find all the items you want at the prices you love thanks to our modern design. With the price check feature, you can scan products for store pricing and details! Try our True Fit tool to get your own personal fit & size recommendation for every style! 

BUY IN APP, PICK UP IN-STORE
Quickly find those products you need, buy them in the app, and pick them up the same day in one of our stores!
Want it fast, use contactless curbside pickup!  

SAVE COUPONS TO WALLET
Not only are the weekly coupons and rewards just a swipe or tap away, but now you can also save them to your wallet! Use the coupons when shopping in-app or show the barcodes to any JCPenney associate to apply them to your order!

NEVER MISS A DEAL
Everyone loves a great deal, and we want to make sure that you never miss out on a deal or coupon again! Opt in to get notified via push notifications or the in-app inbox of the latest promotions and shopping events going on at JCPenney.

SAVE YOUR FAVORITES
Save your favorite products for later and come back to purchase them at any time!

JCPENNEY CREDIT CARD
Managing your JCPenney credit card is now easier than ever with our app! Now you can easily view your balance, pay your bill, and see offers just for JCPenney credit cardholders.

We love feedback! Love the JCPenney App? Please consider leaving us a 5-star rating! Questions or comments? Please use the Rate Us section in the app or email us at apphelp@jcp.com. We’d love to hear about your experience.

Download the JCPenney app today to get the latest offers on clothes, makeup, home, and more!

Continued use of GPS running in the background can dramatically decrease battery life.
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