/ unitQ Score

Jimmy Johns Sandwiches

Food & Drink30-day average as of Nov 09, 2026

Jimmy Johns Sandwiches at a glanceJimmy Johns Sandwiches (Food & Drink) has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, unchanged from 58 in the previous 30 days. The score draws on 115 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Too Many Ads and Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
58fair

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days58
Last 30 days58

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 23Nov 60255075100Oct 9Oct 23Nov 6

User Feedback

115Reports
iOS
36 % 41 Reports
Android
64 % 74 Reports

Compared with similar apps

  1. Zomato85
  2. goPuff: Drink & Food Delivery69
  3. Jimmy Johns Sandwiches58
  4. Instacart: groceries delivery49
  5. DoorDash48
  6. DoorDash - Food Delivery48
  7. FoodPanda42
  8. Uber Eats: Food Delivery38
  9. Grubhub: Local Food Delivery33
  10. Grubhub Inc.33
  11. Shipt31

Top feedback themes

  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationAds / All
    Too Many Ads
  • ApplicationUser Interface
    Difficult to Navigate UI
  • OrderDelivery
    Wrong Items Or Order Delivered
  • Food DeliveryFood Quality Issues
    Food Hygiene Issues

About Jimmy Johns Sandwiches

What is Jimmy Johns Sandwiches?

The Jimmy John's Sandwiches app is a mobile platform that allows users to easily order their favorite sandwiches and sides directly from their smartphones. Through this app, customers can customize their orders, find nearby locations, and access exclusive deals, making the sandwich experience convenient and enjoyable.

Is Jimmy Johns Sandwiches safe?

The Jimmy John's app, while popular for ordering sandwiches, raises safety concerns, particularly for younger users. It collects personal data like contact information and location, which may be shared with delivery personnel, posing privacy risks. Additionally, past data breaches have compromised customer information. However, it provides a convenient way to order food quickly. Users should be cautious and consider their privacy when using the app.

Who owns Jimmy Johns Sandwiches app?

The Jimmy Johns Sandwiches app is owned by Inspire Brands, a multi-brand restaurant company. In 2019, Inspire acquired Jimmy John's, expanding its portfolio of restaurant brands.

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