91
good

Jimmy John’s – In-App Ordering | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Food & Drink
Work at Jimmy John's Sandwiches? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Jimmy John's Sandwiches? Unlock additional insights
Android unitQ Score
Android User Feedback
87%
Android
513 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
76 Reports
User Feedback
13%
iOS
76 Reports
87%
Android
513 Reports
Jimmy John’s – In-App Ordering - Latest Quality Issues
Android
Oct 20, 2021
Lol, this app is a disaster. Cant even get past the address entry part without major malfunction. Just puts in random words and letters. Even backspacing doesnt delete; it just adds more nonsense.
Android
Oct 19, 2021
The app is fine but if you ever have an issue with a store and them not delivering your order don't expect any help from their online customer service. I went back and forth for several days after having an order issue and an issue with the store manager and they didn't do a thing for me. I still haven't received a reply via email or a refund for their error. So keep in mind customer service really sucks if you ever have issues.
Android
Oct 19, 2021
I have rewards and when I try to redeem it will not let me. It say to buy something with it so I try. But it say I have nothing in my cart when I do. Because of this am no longer will use the app or eat at any local.
Android
Oct 19, 2021
The app glutches out when typing anything on it. It's basically impossible to write anything without copy/pasting in it.
Android
Oct 18, 2021
App works well but is not beginner friendly. Takes many times ordering to figure out correct sequences. I've got it whipped now, but made lots of errors along the learning curve.
Android
Oct 18, 2021
Easy way to order, store favorites, and explore the menu items. You earn points from purchases, and the free rewards are actually useful. Only issue I have is that there is no option for drink size for combos. You are forced to buy a large.
iOS
Oct 17, 2021
Adding more chips
I couldn't figure out how to add another kind of chips to order, I ordered salt and vinegar but also wanted jalapeño
iOS
Oct 16, 2021
Thank you
Our office appreciates your service. Would like to be able to add notes such as “please add extra ice” for the drinks. More often than not the ice is melted by the time the order is delivered.
Android
Oct 15, 2021
App always worked well until today. Cant type anything in correctly. App adds its own characters when attempt to give directions, address, name, or email address, or add to any field!
Jimmy John’s – In-App Ordering - Product Description
Order a Freaky Fast! Freaky Fresh!® sandwich with the Jimmy John’s® app. Order for contactless delivery, or pay ahead and pick up from your local store.  Freaky Fast Rewards® members can earn and redeem exclusive rewards at participating locations. Terms and conditions apply. Plus, track your order and receive notifications when it’s out for delivery or ready for pick up. Sign in, find a location near you, place an order and enjoy the Sandwich of Sandwiches!

Features:
— Order delivery or pickup from your iPhone, iPad or iPod touch
— Order Catering
— Find your nearest Jimmy John’s
— Use a recent delivery address or pick up location 
— Customize your sandwich
— Save your favorite orders to My Faves for quick reordering
— Check out our menu
— Accepts Apple Pay
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