Quality degradation at Jumbo App: Supermercado online  
Users report higher volume of Quality Issues than usual
57
poor

Jumbo App: Supermercado online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Shopping
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Android unitQ Score
Android User Feedback
87%
Android
201 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
31 Reports
User Feedback
13%
iOS
31 Reports
87%
Android
201 Reports
Jumbo App: Supermercado online - Latest Quality Issues
iOS
Oct 18, 2021
They do fraud
Do not download it!!! They deducted money from my card and never entered my order!!! They have me calling a long time ago and they never returned my money, my sister happened the same and no one answers!!!! Do not use the app is a fraud!! Return the money thieves!!
Android
Oct 18, 2021
First time I am going to buy like this and I have a doubt before buying they ask you to make a transfer of 50 pesos and that is it for? And I don't get the total purchase.
Android
Oct 16, 2021
They sent me fewer products, I contact customer service and they don't give me a solution. Claim 226102. Terrible service for everything I pay for being prime. I'm dropping out today.
Android
Oct 15, 2021
They send vegetables and meat in poor condition. They don't do the money back when they don't have some product. And customer service only processes and solves nothing.
iOS
Oct 15, 2021
It hurts
The app restarted and now it doesn't let me buy, it doesn't even allow me to place the address, it's a pity
Android
Oct 15, 2021
I had to desistntalar the app since it did not work for several days, a pity because I never had problems with my purchases ... I will try to install it again
Android
Oct 14, 2021
I can not use the application, when I try to add a product I get a red sign that tells me "some products were not added to the cart"
Android
Oct 12, 2021
Of all the purchases I have always made there is no stock of some products they offer in the application. The horrible help service, you never get someone to attend, there is no option to open a claim. I received some yogurts in very bad condition and that expire in two more days. No one answers. Terrible experience, I don't buy more around here.
Android
Oct 11, 2021
Does not let add products to the cart
Jumbo App: Supermercado online - Product Description
Jumbo App es el servicio de entrega más rápido de Jumbo: haces tu pedido online y lo recibes durante el mismo día. Y desde hoy, con la app de Jumbo, puedes hacerlo en el momento y en el lugar que más te acomode.

¿Por qué preferir Jumbo App?
Es fácil de usar porque accedes con la misma clave de Jumbo.cl y armas tu carro en forma simple e intuitiva.
Le da valor a tu tiempo porque nos preocupamos de entregarte tu pedido más rápido.
Es confiable porque obtienes la misma calidad y variedad que siempre has encontrado en Jumbo.

¿Cómo hago mi pedido?
Solo tienes que abrir la app e ingresar a tu cuenta con la misma clave de Jumbo.cl.
Navega por las galerías de productos o usa el buscador para encontrarlos y agrégalos a tu carro. Cuando estés listo, procede al pago y enviaremos tu pedido a la dirección ingresada en tu cuenta.

¿Quién hace mi pedido?
Personal experto de Jumbo entrenado para brindarte el mejor servicio. Ellos buscarán tus productos y los elegirán con el mismo cuidado que tú lo harías.

¿Qué tipo de productos puedo pedir?
Puedes pedir cualquier tipo de productos que encuentres en la galería de la app.

¿Qué pasa si uno de los productos de mi pedido no está disponible?
La misma persona que está haciendo tu pedido se contactará contigo para ofrecerte un producto sustituto, según los criterios que tú hayas establecido en tu cuenta.

¿Cómo se puede pagar?
Con cualquier tarjeta de débito, crédito o tarjeta Scotiabank Cencosud válidamente emitida en Chile.
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