Just Eat
Just Eat at a glanceJust Eat (Food & Drink) has a unitQ Score of 49 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 49 in the previous 30 days. The score draws on 842 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Order Arrived Damaged and Refund Request Rejected.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 49 % 414 Reports
- Android
- 51 % 428 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Just Eat49
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Arrived Damaged
- AccountPaymentRefund Request Rejected
- Customer Support & SuccessConductUnsatisfactory Behavior
- OrderDeliveryOrder Not Delivered
About Just Eat
What is Just Eat?
Just Eat is a popular food delivery app that allows users to order meals from local restaurants quickly and easily. Through its website, justeattakeaway.com, customers can browse menus, place orders, and have their favorite dishes delivered to their doorstep.
Is Just Eat safe?
The Just Eat app has some safety features, but there are notable concerns. Users, including younger audiences, can order without creating an account, which raises risks like fraud if payment info is intercepted. While Just Eat's privacy notice is transparent, it lacks multi-factor authentication, increasing the chances of unauthorized access to user accounts. Parents should monitor usage and educate about online safety.
Who owns Just Eat app?
The Just Eat app is owned by Just Eat Takeaway.com N.V., which was formed from a merger between Just Eat and Takeaway.com in 2020. This parent company oversees the operations of the app and is led by CEO Jitse Groen.