KFC South Africa
KFC South Africa at a glanceKFC South Africa (Food & Drink) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 9 points from 64 in the previous 30 days. The score draws on 133 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Slow Performance, Order Arrived Damaged and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 9 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 10 % 13 Reports
- Android
- 90 % 120 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
KFC South Africa55
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationStabilitySlow Performance
- OrderDeliveryOrder Arrived Damaged
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationUser InterfaceDifficult to Navigate UI
- Food DeliveryFood Quality IssuesFood Hygiene Issues