28
poor

KFC US - Ordering App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
193 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
37 Reports
User Feedback
16%
iOS
37 Reports
84%
Android
193 Reports
KFC US - Ordering App - Latest Quality Issues
iOS
Apr 22, 2024
The worst!
I didn't get my drink! I only got the straw inside but where is the drink! Did you guys forget it or did the driver take it? Not to mention that the driver left the food without even calling or massaging, I got it from [address] And it happens multiple time fix it please.
iOS
Apr 22, 2024
Offer did not work.
$4 off $5 or more offer is a setup!
Android
Apr 22, 2024
I have ordered twice, and the system canceled my order. Both times, I paid in advance, and payment was processed with no issues.
Android
Apr 22, 2024
Trash app cannot login and deal redeem does not work.
Android
Apr 22, 2024
I tried to use a coupon, and as soon as I added it, it vanished. I then tried to use a different coupon, and it kept giving me an error message. I'm not going to order if the coupons are not going to work.
Android
Apr 23, 2024
Has raised prices and cut chicken into or smaller chicks. It's ok food, chicken is good, instant potatoes, canned gravy, coleslaw is good, baked beans needs my touch, green beans from a can just heated. They should be the number one place for wings, and there not. Why aren't they taking advantage of being the best chicken place. Oh they offer wings but they really need to hit this market and have a variety and quantities for parties, holidays, the very best THIER is, at a fair price
Android
Apr 23, 2024
Nothing attractive
Android
Apr 23, 2024
Will not let me place an order! My sister's app stopped working, so I downloaded it on my phone and got 2 orders before mine stopped working as well. It says my payment is invalid even though I can use that payment other places with no problem. Extremely frustrating
Android
Apr 23, 2024
The ordering works fine for me but despite having the necessary points I'm unable to redeem any rewards
KFC US - Ordering App - Product Description
Ordering world famous fried chicken has never been easier. Skip the lines and access exclusive deals with the new KFC app. 

One-Click Reordering
All your favorites right at your fingertips.

Order Tracking
Get updates on your order along the way.

Faster Checkout
Quick, easy and contactless.

Stay Connected
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