KFC
KFC at a glanceKFC (Food & Drink) has a unitQ Score of 18 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 14 points from 32 in the previous 30 days. The score draws on 97 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Fails To Launch, Can't Add Or Update Payment Card and Country Or Region Not Supported.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 14 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 21 % 20 Reports
- Android
- 79 % 77 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
KFC18
Top feedback themes
- ApplicationStabilityFails To Launch
- AccountPaymentCan't Add Or Update Payment Card
- ApplicationInternationalizationCountry Or Region Not Supported
- ApplicationStabilityForce Closing Or Crashing
- OrderOrder StatusOrder Out Of Stock
About KFC
What is KFC?
The KFC app is a mobile application created by Yum! Brands that allows users to order food, view the menu, and find their nearest KFC restaurant. By using the KFC app, customers can conveniently place their orders for delicious chicken and sides right from their smartphones.
Is KFC safe?
The KFC app has reasonable security measures to protect user information, ensuring privacy for younger audiences. However, users have raised concerns about payment processing issues and app functionality that may lead to frustration and potential financial risks. Overall, while the app aims to safeguard personal data, its reliability and the experiences of users suggest caution for younger users and their guardians.
Who owns KFC app?
The KFC app is owned by Yum! Brands, Inc. This company is the parent organization that also owns other popular fast food chains like Taco Bell and Pizza Hut.