Lieferando
Lieferando at a glanceLieferando (Food & Drink) has a unitQ Score of 43 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 2 points from 45 in the previous 30 days. The score draws on 896 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Order Arrived Damaged and Order Not Delivered.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 32 % 283 Reports
- Android
- 68 % 613 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
Lieferando43
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Arrived Damaged
- OrderDeliveryOrder Not Delivered
- ApplicationUser InterfacePoor Image Quality
- Customer Support & SuccessConductUnsatisfactory Behavior
About Lieferando
What is Lieferando?
Lieferando is a popular food delivery app available at lieferando.de, where users can order meals from various local restaurants. The app makes it easy to browse menus, track deliveries, and enjoy a wide variety of cuisines from the comfort of home.
Is Lieferando safe?
The Lieferando app has raised safety concerns, particularly regarding privacy, as it reportedly monitors delivery drivers' GPS data, which may make users uncomfortable. While the app claims to protect user data and adheres to privacy laws, the lack of controls to verify users' ages could expose younger audiences to risks. Parents are advised to supervise their children's usage to prevent unauthorized data collection.
Who owns Lieferando app?
The Lieferando app is owned by Just Eat Takeaway, a global food delivery group. They acquired Lieferando to expand their services in the food delivery sector.