84
fair

Marcus: Save, Borrow, Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
34 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
85 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
28 Reports
User Feedback
25%
iOS
28 Reports
75%
Android
85 Reports
Marcus: Save, Borrow, Invest - Latest Quality Issues
Android
Jan 21, 2023
Constantly signs you out, seems like every other time you open the app, you get the signed out message
Android
Jan 21, 2023
Why does the app of a billion dollar company look janky, I'm nervous to sign-up 😓 😟. Text and images aren't lined up, just strange.
Android
Jan 24, 2023
It lacks of information, like if I want to apply for increase a credit line, doesn't give me option, the app has very simple options.
iOS
Jan 25, 2023
Preferred Clarity over Marcus
I was using Clarity before they switched over to the Marcus app. I do not feel the Marcus app is easy to use, and it does not let me look at my finances in the detailed way I would like. Additionally, linking institutions rarely works and the system is very slow in updating correct totals. Today I had to unlink an institution so I could readd it, because it hadn't been updated since December 2022. Looking for updates.
iOS
Jan 25, 2023
Changing auto withdrawal
Hello! I enjoy Marcus, but it's odd that I couldn't change the amount of my auto deposit. I had to cancel my recurring transfer and make a new one. I hoped that I could change the amount in the existing transfer. Otherwise, all's well and I appreciate the high interest! Thank you!
Android
Jan 25, 2023
They, Marcus, and their app couldn't suck more if they tried!!!
iOS
Jan 25, 2023
Consistent errors
Though app was amazing when first starting using it. However, CONSISTENT “ please try again later” messages pop up. Log out, quit app, restart phone, etc. nothing alleviates it. Has to be a code or service call issue with the app.
iOS
Jan 26, 2023
No dark mode, no way to edit recurring transfers
I never understand why an app doesn't have a dark mode. I get blinded whenever I try to open this app late at night. Also; it is a pain that I can't make edits to a recurring transfer. I have to completely delete it and add a new one. It should be easy for me to simply update the amount I want transferred for the upcoming schedule as long as it is a certain number of days before. Finally, “insights“ wasn't able to recognize my Amex rewards checking account. Mint has the same issue and I would love a fix.
iOS
Jan 26, 2023
Hmmm?
I'm a lil torn. I use Marcus banking for savings and they are ok. They lag it on transfers to and from the account. If you use their chat feature they NEVER have the answer to your questions and tell you to call in. When you call in, the rep doesn't have an answer either. Solo banking at its finest I guess?
Marcus: Save, Borrow, Invest - Product Description
Marcus by Goldman Sachs offers personal finance tools to help you save, borrow, and invest. Grow your money with a high-yield Online Savings Account, high-yield CDs and No-Penalty CDs. Pay down high-interest debt with a no-fee personal loan. Automate your investing with Marcus Invest. And you can connect thousands of financial institutions to Marcus Insights -- free tools and trackers that help you organize and optimize your finances. Whether you choose to use all our personal finance products or just one, we’re here to help you make the most of your money.
  
GROW AND MANAGE YOUR SAVINGS
Grow your money on the go with our high-yield Online Savings Account and Certificates of Deposit.
-Earn a competitive rate on our Online Savings Accounts, No-Penalty CDs and high-yield CDs
-No minimum deposit to open an Online Savings Account
-FDIC-Insured

AUTOMATE YOUR INVESTING 
Marcus Invest helps take on some of the work of investing. Our managed portfolios of ETFs are designed to keep costs low and optimized to help balance risk and returns. Plus, you can customize your investing approach by selecting one of our Goldman Sachs investment strategies. 
-Get a managed portfolio recommended for your risk level and investment goals
-Portfolios built to include low-cost ETFs that have been vetted by Goldman Sachs professionals 
-Open your investment or retirement account with as little as $1,000

OPTIMIZE YOUR FINANCES WITH HELP FROM MARCUS INSIGHTS
Our free smart tools and trackers are designed to help you see your money clearly and make empowered financial decisions. Marcus Insights is 100% free to use and easy to set up, even if you’re not already a Marcus customer. 
-Link external accounts to see and track your finances in one place
-Explore your spending breakdown by category
-Visualize your cash flow

CONSOLIDATE DEBT WITH NO FEES 
Marcus personal loans have no sign-up fees, no prepayment fees and you can customize your monthly payment. 
-See your loan options in as little as 5 minutes
-Loans between $3,500 and $40,000
-Fixed rates between 6.99% and 19.99% APR

Marcus by Goldman Sachs® is a brand of Goldman Sachs Bank USA and Goldman Sachs & Co. LLC (“GS&Co.”), which are subsidiaries of The Goldman Sachs Group, Inc. 

All loans and deposit products are provided by Goldman Sachs Bank USA, Salt Lake City Branch. 

© 2021 Goldman Sachs Bank USA. All rights reserved. Member FDIC. Equal opportunity lender.

Brokerage and investment advisory services offered by Marcus Invest are provided by GS&Co., which is an SEC registered broker-dealer and investment adviser, and member FINRA (https://www.finra.org) & SIPC (https://www.sipc.org). Research our firm at FINRA's BrokerCheck (https://brokercheck.finra.org/).  Custody and clearing services are provided by Apex Clearing Corporation, a registered broker-dealer and member FINRA/SIPC. Please consider your objectives before investing. Any information provided prior to opening a Marcus Invest account is on the basis that it will not constitute investment advice and that GS&Co. is not a fiduciary to any person by reason of providing such information. For more information about Marcus Invest offerings, visit our Full Disclosures (https://www.marcus.com/us/en/disclosure/invest-disclosures).

Investment products are: 
∙ NOT FDIC INSURED 
∙ NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, GOLDMAN SACHS BANK USA 
∙ SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED

 © 2021 The Goldman Sachs Group, Inc. All rights reserved.
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