Quality degradation at PC Express  
Users report higher volume of Quality Issues than usual
17
poor

PC Express | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
49%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
38 Reports
User Feedback
51%
iOS
38 Reports
49%
Android
37 Reports
PC Express - Latest Quality Issues
iOS
Apr 16, 2024
Unusable with the last update
Every item in my cart is out of stock. Every item in the store is listed as out of stock. Every item in the flyer is listed as out of stock. Can't shop when the store is empty.
Android
Apr 17, 2024
I am having an issue with the app, so I tried to email with a screenshot, and it came back undeliverable. They need to address an issue with the app. When I go to select my pick up time, there is an ad for Express Pass that takes up almost the entire screen. The area where you select the pick up date and time is almost non existent, and the scroll function is extremely difficult to use. It started after an update. I swear that I add items, but when I go to pick up, they aren't part of my order.
Android
Apr 18, 2024
Crashes constantly.. unfortunately had to switch to walmart.
Android
Apr 19, 2024
The app is obnoxious. Why let us favorite items if you wont load the favorites section? Its always errors out and the retry button does not work. Close/reload doesnt work. Uninstall dosent work. You want to make extra sales? Let us use the damn favorites section to make our extra purchases. I shouldnt have to look up every single item to find the 1 I want when I favorited the exact flavor and brand I want, without having to search through your "suggestions" that have NOTHING to do with my search
iOS
Apr 20, 2024
Can’t book a pick up time slot
I get a “please wait. Your booking is being modified” circle of death and can't get any farther than that. I rarely have a desktop computer in front of me so since I can't use this app to order my groceries I had to switch stores.
iOS
Apr 20, 2024
Broken
Won't let me pull up my saved lists. Keep saying "something went wrong" and it won't let me refresh. Please fix it
Android
Apr 20, 2024
Having a lot of issues with this app. - every time I choose " I will bring my own bags" it gives me an error telling me I did not select an option - every time I open the app it says there was a problem " I don't wanna taco about it." Then I have to close and reopen at least once. - the "my store" section not longer holds all my most purchases items. It is empty and says I need to put in an order before I can see my most purchases items. I have put in hundreds of orders.
iOS
Apr 21, 2024
Mostly good. The rest is crippling.
Lists. They are such a simple yet central part of this app. Want to add something to your favourites? Just tap the heart, wait 90 seconds for a new menu to load, tap the one list you have, wait 90 seconds for it to be added, tap back, wait 30 seconds for the menu to close. Adding any single thing to my saved items takes several minutes. It makes this app almost unusable. It's striking how much this one feature ruins the entire shopping experience. Todays update made it worse?! The lists thing now opens on its own for no reason, locking me out of the app for minutes at a time. I might have to stop using this app altogether and look at alternatives.
Android
Apr 22, 2024
The app works fine but I give it 3 stars because it's impossible to enter the pick-up location... I have to call every time. I mentioned it, but nothing changes. Here's hoping that...
PC Express - Product Description
Shop PC Express online grocery and get more of the stores, brands, and points you love. Use this app to shop groceries from your favourite stores with convenient pickup or delivery options. Choose pickup at a PC Express location near you or use your postal code to see which delivery options are available in your area. 

Shop Groceries Online  

- Shop your favourite store from anywhere. Find the same prices, President’s Choice products, PC Optimum points and special offers as you would in-store.* 
- Your groceries are always picked with care. Freshness guaranteed!  
- Add items directly from your flyer to your grocery list or shopping cart.  
- Use My Shop to speed up your shop with the items you buy regularly and your grocery list. 
- Use the barcode scanner to quickly create a grocery list when you run out of kitchen essentials. 

Online Grocery that Delivers 

Delivery availability>> 

- PC Express online grocery delivery is available in select Canadian cities and postal codes. We’ll bring the groceries to your door. 

Earn PC Optimum Points 

Earn & redeem >> Earn PC Optimum points on the items you shop for most and redeem them when you receive your groceries or when you shop in-store.  

Just for you >> Get personalized PC Optimum offers. 

PC Financial Mastercard® >> Earn points faster with a PC Financial Mastercard®. 

Shop Your Favourite Store, Anywhere 

Use the PC Express app to shop online at all the stores you love. 

Available at select Loblaws, Zehrs, Provigo, Real Atlantic Superstore, Real Canadian Superstore, Fortinos, Dominion, Valu-mart, Maxi, Maxi & Cie, Your Independent Grocer, Bloor St. Market, Independent City Market, Loblaws City Market, Wholesale Club, and No Frills. 

 

*Not offered via our partner Instacart.
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