37
poor

PC Optimum | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
211 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
44 Reports
User Feedback
17%
iOS
44 Reports
83%
Android
211 Reports
PC Optimum - Latest Quality Issues
Android
May 3, 2024
Recent changes were made to the app and now saving the 4 offers has become a much longer process. Not only that offers I didnt pick show up and you cant remove them if the app makes a mistake. And it happens more then you think.
Android
May 3, 2024
Non stop issues signing in
Android
May 3, 2024
Doesn't work as intended, having hard times just signing in
Android
May 3, 2024
Using stores affiliated with PC optimum was already frustrating, now they've put up plexiglass barriers and are talking about receipt checkers. I can't even afford OTC meds at shoppers so I had to switch pharmacies. Prices ARE lower elsewhere, I will not be back
Android
May 3, 2024
Frequently when I try to show my card in a store, it doesn't show me the card, instead it says something about "it's not you, it's us" (or some similar useless info). And that's it, I don't use my card.
Android
May 3, 2024
I can't even open my account!! The worst thing is that I'm not the only one and that there has been no feedback or resolution of the problem for a long time, I'll give a big ZERO 00
Android
May 3, 2024
Not happy I don't seem to receive my point when I have them loaded I'm told to write Quite frankly I think the app should work
Android
May 3, 2024
Even worse never shop at shoppers but it's listed as my favourite store. No Frills store that I do shop no where to be seen. Farce miss out on points
Android
May 3, 2024
I had to get my phone reset recently and since then, no way to log in to the app. I have the latest version of it and I'm able to log in on the web but not on the app, it's still a blank page. Disappointing! I can't take advantage of my offers if I don't log in to the computer.
PC Optimum - Product Description
The rewards program unlike any other. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. And the more you use the program the better it gets – and the more free stuff you get. Load offers, earn and redeem points and manage your account all through the convenience of the PC Optimum app.

IMPORTANT DISCLOSURES AND CONSENT

In order to understand current and future consumer interests and to improve or develop new products, services, programs, promotions, contests or events, President’s Choice Services Inc. may track and analyze your use of the application, including offers viewed, opt-out preferences, click-throughs and other use of features. We may collect personal information and non-personal information electronically, directly from you or through third parties. For instance, we may access personal information about you when you share information about yourself on social media networks and also when you interact with us electronically such as through our information technology systems, websites, email, mobile applications, social media properties or online advertising.
If you choose to download or use this application (“app”), we may receive personal information and non-personal information about your current location and about your mobile device, tablet, or browser, such as a unique identifier for your device. Most devices, tablets and browsers allow you to turn off the tracking of your location. However, if you do so, you may not be able to use some of the app features.

PC Optimum Support https://www.pcoptimum.ca/help-and-support/faq
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