Quality degradation at Rappi - Food delivery and more  
Users report higher volume of Quality Issues than usual
55
poor

Rappi - Food delivery and more | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
11495 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
3465 Reports
User Feedback
23%
iOS
3465 Reports
77%
Android
11495 Reports
Rappi - Food delivery and more - Latest Quality Issues
Android
May 12, 2021
I live in an area where there is no service and I get spammed relentlessly with offers and promotional money I couldn't spend
Android
May 12, 2021
Lack of support, refunds are only via rappicredits, coupons dont work,
Android
May 12, 2021
Can't contact support after they screwed me over. 🤡
iOS
May 12, 2021
It's no good.
I do not function I try to ask something and does not let me buy takes me out of the app not that fake what app so remala I have been trying to buy But it does not let me that bad is this
iOS
May 12, 2021
And the rappi credits?
Since I have rappi prime the rappi credits are over, it will be canceled again.
iOS
May 12, 2021
Good application, good promotions, shops and delivery times,
Sometimes orders arrive confused or incomplete happens to me more than anything in Bogota, in Cali there are no inconveniences
iOS
May 12, 2021
Lousy app
Very nice UX but functionally it's rubbish, I've been trying for weeks to change my payment method (it beat the previous one) and the app breaks
iOS
May 12, 2021
Fix carts
Obviously rappi is great, but sometimes I get fired up when I have something in my cart and can't take individual items out and instead have to empty my whole cart to make a minor adjustment. Fix that and it's 5 stars from me.
iOS
May 12, 2021
Little information about REVERSAL
As my order came incomplete due to the absence of products in the market, should have a REVERSAL on the card, the App says in HELP q I have 5 days to request the REVERSAL but there is no place to do this in the App. Hey, what's up? How to proceed?
Rappi - Food delivery and more - Product Description
Live better, live Rappi

Discover an app created for you, available 24/7 for whatever you need.

When we say that we want to make your life easier, we mean it. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends.
So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you.

With Rappi you can order:

Restaurants
Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes.

Supermarkets
Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We also deliver it to you by car so that you receive it in perfect condition.

Last-minute shopping: Express
If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less.

Pharmacy
Stay healthy while taking care of your family no matter what time it is, we deliver your personal care products 24/7.

RappiPay & RappiCard
RappiPay launches the RappiCard, a Visa credit card with maximum control and many benefits: request it in 5 minutes, no annual fees, it gives you cashback on ALL your purchases, you can pay without contact and you have 24/7 support.

Online Stores: RappiMall
The perfect place for people like you who love to shop at their favorite stores and malls from anywhere and have it delivered to your door.

Courier Service
When you need to send the keys to a friend or even a birthday gift, anything you need to send or recieve, we help you. If you run out of cash, we will also deliver it to where you need it.

Travel: RappiTravel
We are all taking care of ourselves right now, but we know that we will travel again, that is why we are here to help you, even when it comes to planning your next trip.

Download it now and live better with everything that Rappi can do for you.
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