Securus Mobile
Securus Mobile at a glanceSecurus Mobile (Social Networking) has a unitQ Score of 50 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 50 in the previous 30 days. The score draws on 225 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Device Not Compatible and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 17 % 39 Reports
- Android
- 83 % 186 Reports
Compared with similar apps
Messenger82
Facebook78
X (Twitter)77
WhatsApp Messenger75
Snapchat74
Pinterest69
TikTok67
Instagram62
Discord54
Securus Mobile50
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityDevice Not Compatible
- ApplicationStabilityFails To Launch
- Customer Support & SuccessContactCan't Contact Customer Support
- AccountSubscriptionSubscription Too Expensive
About Securus Mobile
What is Securus Mobile?
The Securus Mobile app is a tool that helps users communicate with inmates in correctional facilities. It allows users to send messages, make video calls, and manage their accounts easily through their smartphones.
Is Securus Mobile safe?
The Securus Mobile app raises significant safety concerns for younger audiences primarily due to its tracking features and potential data breaches. While it offers communication tools for families to connect with incarcerated individuals, the collection of location data and its potential misuse by law enforcement pose serious privacy risks. Parents should be cautious about the app's privacy policies and the implications for their children's data.
Who owns Securus Mobile app?
The Securus Mobile app is owned by Securus Technologies, which is a subsidiary of Aventiv Technologies. Aventiv Technologies is in turn owned by the private equity firm Platinum Equity.