Quality degradation at SONIC Drive-In  
Users report higher volume of Quality Issues than usual
62
poor

SONIC Drive-In | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
1185 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
614 Reports
User Feedback
34%
iOS
614 Reports
66%
Android
1185 Reports
SONIC Drive-In - Latest Quality Issues
Android
May 5, 2021
App would not work...
Android
May 5, 2021
I cannot, for the life of me, figure out mobile pay at stall. I usually order ahead--which I have no problems, but sometimes I order at the stall and would like to do mobile pay but cannot figure it out!!
Android
May 5, 2021
Sonic app seems to work ok. Although it took 15 minutes to get a 🌭 from the Sonic I visited. NOT COOL!
Android
May 5, 2021
Would be higher if there were more customization options. Yall really gotta add customizations for chili and cheese on things. Also how have you not put cheddar bites on the app menu. Cheddar bites are a sonic staple.
Android
May 5, 2021
Easy, love the deals, love the food being ready when I get there. One negative: a friend had their info stolen from the app and someone was buying sonic in another state. Eeeek, don't store ur c card info on the app.
Android
May 5, 2021
Bring back the Bacon Jam burger as a permanent item.
Android
May 5, 2021
It is always screws up and never gives me my rewards.
Android
May 5, 2021
I used to love this app, but now it seems the locations hate when you use it. The orders take forever to be delivered, if at all. I ordered a sundae thinking I'd scoop it up quickly and be on my way. Instead, I waited 25 minutes before pushing the red button to see what the hold up was. Turns out, they had no knowledge of my order. To top it off their ice cream machine was broken. At least the manager was nice enough to get me a slush since I had already paid for the sundae on the app.
Android
May 4, 2021
Love ordering ahead. Only problem is sometimes the app won't connect with the drive in when checking in.
SONIC Drive-In - Product Description
The SONIC Drive-In app lets you order and pay with your phone, get rewards, find out about new items and offers, browse the menu, check nutritional information and more!

• Order Ahead and be first in line every time! Plus, get Happy Hour Any Time (1/2 Price Drinks & Slushes) when you order ahead through the app. Limited time only. See app for details.
• Get exclusive rewards you can redeem when you use Order Ahead.
• Find the closest SONIC Drive-In locations in your area and see their hours.
• Browse the menu. Check out what’s new and view nutritional info for each item.
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