18
poor
Subway® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
1792 Reports
1792 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
260 Reports
260 Reports
User Feedback
13%
iOS
260 Reports
260 Reports
87%
Android
1792 Reports
1792 Reports
Subway® - Latest Quality Issues
Android
Apr 24, 2024
Recently, I can't sign in at all. If I try biometrics, it closes the prompt and does nothing. If I try to manually type my credentials by hitting Sign in, it just says an Error occurred, try again. Can't even create an account if I want to because I get the same error.
Android
Apr 25, 2024
Won't let me sign in, or continue as guest.
Android
Apr 25, 2024
When the app works, I like it, but there's so many times that I get all the way through and it won't let me finish.
Android
Apr 25, 2024
I have tried paying for my food many times, and I tried three different debit cards that for sure have money. Keep getting error code to try different payment cards. I uninstalled and refresh app but nothing works. Frustrating
Android
Apr 25, 2024
Why do I have to pre-order to save?? Why can't I walk in and get a so-called deal.
Android
Apr 25, 2024
1- app really often doesn't work. 2- no complain options 3- no cancel options . So this app trash.
Android
Apr 25, 2024
The app never loads, it always just in process of loading, but would never let u use it for hours when you are at the store, stupidity to even try collecting points!
Android
Apr 25, 2024
The app doesn't work 😕
Android
Apr 25, 2024
Horrible app. I've tried to place an order through the app, once the payment was completed it suddenly showed an errors saying something went wrong. I had to close the app and restart it. I couldn't see my order in the order history page. I went to the selected subway location and they said the didn't received any order. However the amount was deducted from my bank account. I've tried to contact the customer service and it didn't work either. No response from them at all.
Subway® - Product Description
Hungry? Eating fresh just got a whole lot better with the new Subway app. ● Customize Your Way: Like extra cheese? Us too. Customize your Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless. ● Find Rewards: Join MyWay and earn every time you order. You’ll get access to exclusive deals, promos, and member-only rewards. Saving is easier than ever. ● Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard. ● Get Fresh Fast: Choose Pick Up, Curbside, or Delivery. What are you waiting for?
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