SUBWAY
SUBWAY at a glanceSUBWAY (Food & Drink) has a unitQ Score of 18 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 18 in the previous 30 days. The score draws on 468 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Difficult to Navigate UI and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 50 % 232 Reports
- Android
- 50 % 236 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
SUBWAY18
Top feedback themes
- ApplicationLoginCan't Log In
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFails To Launch
- ApplicationStabilitySlow Performance
- ApplicationStabilityDevice Not Compatible
About SUBWAY
What is SUBWAY?
The SUBWAY app is a mobile application designed for customers of Subway restaurants, allowing them to order food, customize their sandwiches, and find nearby locations. With features like special deals and the ability to pay in-app, the SUBWAY app enhances the dining experience for users.
Is SUBWAY safe?
The SUBWAY app includes various safety measures, like encrypting data in transit and allowing users to request data deletion. However, it collects personal info and location, with no two-factor authentication, raising concerns about security, especially for younger users. Parents should review these factors and discuss online safety before allowing children to use the app.
Who owns SUBWAY app?
The SUBWAY app is owned by Subway, which is currently in the process of being acquired by Roark Capital. Roark Capital is a private equity firm with significant experience in restaurant and franchise businesses.