poor

Three | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-6 Points Past 7 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

81%

Android
149 Reports

iOS unitQ Score

iOS User Feedback

19%

iOS
34 Reports

User Feedback

19%

iOS
34 Reports

81%

Android
149 Reports

Three - Latest Quality Issues

Android

Apr 22, 2024

So confusing. Awful . I wish i can giv 0 star

Android

Apr 22, 2024

Awful app I've never been able to sign in for a year now so I can't check my bills for all I know they could be over charging me. I have tried speaking to someone from 3 but gave up after 30 minutes of going round in a circle. I have been with 3 pretty much since they first started. Safe to say I won't be with them for much longer , one star is to good really. Never again

Android

Apr 22, 2024

One-time passcode not working

Android

Apr 23, 2024

this newly updat app is b*llsh*t! error always occurs. I can't topup my account! 🤬😡

Android

Apr 23, 2024

It's funny how my phone starts dysfunctioning when my upgrade is due.

Android

Apr 23, 2024

Unusable. Since the update, I have not been able to login to the app. Keeps telling me "something went wrong". Useless to me.

Android

Apr 23, 2024

Why is 3 Network constantly trying to force unsolicited apps on customers. Every month I have to accept an update with unsolicited mandatory content. Can you look into this and stop the practice. If I need an app, I can go to get it but forcing it on customers is very bad.

Android

Apr 23, 2024

Doesn't EVER work for me anymore, it makes me log in a thousand times before it tells me "something went wrong" every single time. And I already hated this network as it is, 3 is just the worst.

Android

Apr 23, 2024

Well if you run out of data please wait till your free unlimited calls are used up as it won't let you add another add on till they time out, it will only use the credit you put on to buy the new add on at a massive rate big scam...

Three - Product Description

We’ve made it easy for you to stay in control of your usage, get Add-ons, view bills and use Search for answers to your Three related queries.

Exclusive access to Offers, connect with us using Live Chat, and stay on top of your Account on the go with the Three app.

- Discover Three Communities, a great way to get help.

- Quickly launch Three+ for rewards.

- Manage allowances and view current usage by logging in.

- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.

- Exclusive access to Offers.

- Use Search to view new devices and accessories.

- For quick access to frequently used features, use the side menu.

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