Quality degradation at Toast Takeout & Delivery  
Users report higher volume of Quality Issues than usual
67
fair

Toast Takeout & Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
29 Reports
User Feedback
34%
iOS
29 Reports
66%
Android
56 Reports
Toast Takeout & Delivery - Latest Quality Issues
Android
Apr 3, 2024
Search function doesn't work and the app refuses to show me ANY restaurants over half the time. It straight up doesn't work.
iOS
Apr 3, 2024
Very hard to use app
I don't like that I can't track my order or delivery in real time. This app is very confusing to me. Also, I had an issue with my order and getting a hold of a love person is nearly impossible. I don't think I'll be using toast again in the future…
iOS
Apr 3, 2024
Bad customer service
I placed an order with Toast and the restaurant placed my order and charged me but then toast declined my order but still took my payment. I tried calling customer service about 10 times but they never picked up. The app says to call the restaurant but they aren't able to help me. This app is horrible!!
iOS
Apr 6, 2024
Crooks/ and Thieving delivery!!!!!! Zero Stars!!!!!
DO NOT USE THIS APP!! The delivery people steal your food!!! The customer service is HORRIBLE!! They make you jump through to many hoops to get a refund!!!! Who would believe that TWO DAYS IN A ROW MY ORDER WOULD BE STOLEN!!!
Android
Apr 6, 2024
This app doesn't always work well. A restaurant can be right beside you and work on the app but will not show up till you search for it. Also the inability to cancel / modify scheduled orders is just bad.
Android
Apr 9, 2024
Poor UI, couldn't search for known restaurants. Wouldn't let us use our gift card.
Android
Apr 12, 2024
Not as advertised? Will remove rating later. There's absolutely no way to check/review/track rewards from these restaurants. The restaurant I went to and signed up for rewards, I got a text to check my rewards balance via link. Clicked on said link and the website says to check balances on app. Downloaded this app and this restaurant doesn't even come up on the search bar. No rewards tab. What is this app for exactly? Seems like if just for ordering food but don't they have door dash for that?
iOS
Apr 13, 2024
ARRGGHH
have had issues with delivery my correct address is in prfile but the driver address lacks UNIT number they must call, EVERYTIME! Just happened again (even told restaurant to place unit on bag). FAIL So I called driver and he spoke NO ENGLISH! I then deleted my account to sign under new sign up all I get is errors. cannot give new email phone number is sane. I did get a link to forgot password which says ERROR BEYOND FRUSTRATING. No human seems to monitor this. now cannot get my favorite delivery
iOS
Apr 15, 2024
SCAM
ITS A SCAM! DONT ORDER FOOD DELIVERY FROM HERE. I GOT SCAMMED OUT OF 50 DOLLARS!
Toast Takeout & Delivery - Product Description
Order ahead from your favorite restaurants. Customize your order, pay in seconds, and pick it up in-store. Toast TakeOut is your VIP access to the best food.
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