/ unitQ Score

Wendys

Food & Drink30-day average as of Nov 09, 2026

Wendys at a glanceWendys (Food & Drink) has a unitQ Score of 53 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 6 points from 47 in the previous 30 days. The score draws on 854 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Order Arrived Damaged and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
53fair

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days

Previous 30 days47
Last 30 days53

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
3040506070Oct 9Oct 24Nov 83040506070Oct 9Oct 24Nov 8

User Feedback

854Reports
iOS
48 % 413 Reports
Android
52 % 441 Reports

Compared with similar apps

  1. Zomato85
  2. goPuff: Drink & Food Delivery69
  3. Wendys53
  4. Instacart: groceries delivery49
  5. DoorDash48
  6. DoorDash - Food Delivery48
  7. FoodPanda42
  8. Uber Eats: Food Delivery38
  9. Grubhub: Local Food Delivery33
  10. Grubhub Inc.33
  11. Shipt31

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • OrderDelivery
    Order Arrived Damaged
  • ApplicationStability
    Slow Performance
  • AccountPayment
    Can't Add Or Update Payment Card
  • ApplicationNotifications
    Too Many Or Unwanted Notifications

About Wendys

What is Wendys?

The Wendy's app is a mobile application that allows customers to order food, access special deals, and earn rewards at Wendy's restaurants. By using the Wendy's app, users can enjoy a convenient way to satisfy their cravings while saving money on their favorite meals.

Is Wendys safe?

The Wendys app is generally safe for users, but it is not specifically designed for children under 16, which could pose risks for younger audiences. While the app offers rewards and discounts, users should be aware of potential privacy concerns, such as data collection and sharing practices. Overall, it’s essential for parents to supervise younger users to ensure safe engagement with such apps.

Who owns Wendys app?

The Wendy's app is owned by The Wendy's Company, which is the parent company of the Wendy's restaurant chain. The company operates and manages its mobile app as part of its digital and loyalty efforts in the fast food industry.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.