75
fair

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Advance Auto Parts? Unlock additional insights
Android unitQ Score
Android User Feedback
79%
Android
98 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
26 Reports
User Feedback
21%
iOS
26 Reports
79%
Android
98 Reports
Advance Auto Parts - Latest Quality Issues
Android
Nov 21, 2022
Typically pretty good app, but since they bought out Carquest a lot of the search results are not accurate.
Android
Nov 24, 2022
Not optimized, can find bit cannot buy anything
Android
Nov 26, 2022
Auto scan works poorly. This is even worse now. I guess they fixed auto scan by making the app less functional. They seem to have taken away the speed perk coupon combination feature. I think they need more beta testing before pushing things out to production.
Android
Nov 28, 2022
My biggest complaint is you have to jump through hoops to get your discount. You have to order online! When you look up part it's says it's not available at that store or have to call store! When you call the store they do have it. Now I have to buy directly from the store and I don't get my discount because I couldn't do it online! Why does giving your customers a discount have to be so stinking difficult! I spend more time trying to get my discount than it's worth!
iOS
Nov 28, 2022
I can’t search up anything
I tried looking up certain parts and the app does not load any results. Specifically when I search. If I choose an item out of the main page there is no problem but I'm looking for a specific part. And it looks like when I search a general topic like “Oil” nothing loads up either. Please address this issue.
iOS
Nov 29, 2022
Purolator filter prices skyrocketed
I bought a Purolator Boss filter a few months ago for about $21, today it's $28! I can understand inflation, but this is ridiculous!
Android
Nov 29, 2022
App really sucks !! Continually locks me out of my account!
iOS
Dec 1, 2022
Absolute Garbage App
Any app that only works in portrait view mode is not even worth looking at. Trying to navigate in portrait mode is a major headache. Please get someone on your team who knows how to design a proper app.
Android
Dec 2, 2022
the app isn't as good as it could be. you can only add a vehicle on the home page before you start searching for parts. if you search for parts and then use the vehicle pull down you can only select cars you have already added. it would not be hard to have add a vehicle in that list.
Advance Auto Parts - Product Description
Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. 

Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.

SHOP FASTER AND SMARTER 
- Save vehicles to easily find parts that fit. 
- Quickly check availability for pickup or delivery. 
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Order with ease! 

MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. 
- Check your member status. 
- View and redeem rewards. 
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! 

VIEW YOUR ORDERS 
- Sign in to view your online order history.
- View your current order status on the Home screen.

FIND A STORE NEAR YOU 
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. 
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. 

EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine

CONTACT US FOR CUSTOMER SUPPORT 
- Contact Customer Care to get help with your order. 

Download now and start shopping for the parts you need. 

You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.
Want to improve your unitQ Score by 20% within 30 days?
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