69
poor

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Advance Auto Parts? Unlock additional insights
Android unitQ Score
Android User Feedback
83%
Android
100 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
21 Reports
User Feedback
17%
iOS
21 Reports
83%
Android
100 Reports
Advance Auto Parts - Latest Quality Issues
Android
Mar 12, 2023
It serves its purpose, just not a fan on how slow everything loads. I've tried on a number of different wifi connections.
Android
Mar 12, 2023
The app was awesome before the update. Now it takes forever to load. It stays on the advance auto parts logo for a long time. I reset my phone, deleted the app and re-download the app, and still takes forever to open. Wish they can fix this problem asap. Overall using the app is easy to find parts for my cars. Fix this and it can get 5 stars.
Android
Mar 13, 2023
app can be really glitchy at times but the inventory with my local store seems to be accurate. sometimes the store says they don't have it and then they go look again and the computer was right.
Android
Mar 16, 2023
First use on the app says free home delivery for any orders over $ 35. Proceed to check out with a almost 60 dollar order and wants me to pay anywhere from 15 to 150 dollars for shipping lol what a joke
iOS
Mar 18, 2023
Could be better quality
The app starts to get slow if you use it more than 5 minutes
Android
Mar 19, 2023
issue with website crashing
iOS
Mar 20, 2023
Informative, not effective.
I can relatively easily find every part I'm looking for, but the apps interface is so laggy, that it becomes a real chore to use the app over the website.
Android
Mar 20, 2023
the website is very slow.
Android
Mar 22, 2023
the app takes a long time to start, but the content is very complete
Advance Auto Parts - Product Description
Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. 

Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.

SHOP FASTER AND SMARTER 
- Save vehicles to easily find parts that fit. 
- Quickly check availability for pickup or delivery. 
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Order with ease! 

MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. 
- Check your member status. 
- View and redeem rewards. 
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! 

VIEW YOUR ORDERS 
- Sign in to view your online order history.
- View your current order status on the Home screen.

FIND A STORE NEAR YOU 
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. 
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. 

EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine

CONTACT US FOR CUSTOMER SUPPORT 
- Contact Customer Care to get help with your order. 

Download now and start shopping for the parts you need. 

You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.
Want to improve your unitQ Score by 20% within 30 days?
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