poor

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

83%

Android
100 Reports

iOS unitQ Score

iOS User Feedback

17%

iOS
21 Reports

User Feedback

17%

iOS
21 Reports

83%

Android
100 Reports

Advance Auto Parts - Latest Quality Issues

Android

Mar 12, 2023

It serves its purpose, just not a fan on how slow everything loads. I've tried on a number of different wifi connections.

Android

Mar 12, 2023

The app was awesome before the update. Now it takes forever to load. It stays on the advance auto parts logo for a long time. I reset my phone, deleted the app and re-download the app, and still takes forever to open. Wish they can fix this problem asap. Overall using the app is easy to find parts for my cars. Fix this and it can get 5 stars.

Android

Mar 13, 2023

app can be really glitchy at times but the inventory with my local store seems to be accurate. sometimes the store says they don't have it and then they go look again and the computer was right.

Android

Mar 16, 2023

First use on the app says free home delivery for any orders over $ 35. Proceed to check out with a almost 60 dollar order and wants me to pay anywhere from 15 to 150 dollars for shipping lol what a joke

iOS

Mar 18, 2023

Could be better quality

The app starts to get slow if you use it more than 5 minutes

Android

Mar 19, 2023

issue with website crashing

iOS

Mar 20, 2023

Informative, not effective.

I can relatively easily find every part I'm looking for, but the apps interface is so laggy, that it becomes a real chore to use the app over the website.

Android

Mar 20, 2023

the website is very slow.

Android

Mar 22, 2023

the app takes a long time to start, but the content is very complete

Advance Auto Parts - Product Description

Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery.

Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.

SHOP FASTER AND SMARTER
- Save vehicles to easily find parts that fit.
- Quickly check availability for pickup or delivery.
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Order with ease!

MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase.
- Check your member status.
- View and redeem rewards.
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards!

VIEW YOUR ORDERS
- Sign in to view your online order history.
- View your current order status on the Home screen.

FIND A STORE NEAR YOU
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup.
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more.

EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine

Download now and start shopping for the parts you need.

You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.

Want to improve your unitQ Score by 20% within 30 days?

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