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Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-2 Points Past 30 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

89%

Android
72 Reports

iOS unitQ Score

iOS User Feedback

11%

iOS
9 Reports

User Feedback

11%

iOS
9 Reports

89%

Android
72 Reports

Advance Auto Parts - Latest Quality Issues

Android

Nov 24, 2024

AP doesn't work

iOS

Dec 1, 2024

Difficult to navigate

It took 15 minutes to order 3 wiper blades for 3 vehicles, about $90. It advertises “20% off” for orders over $100. So I spend another 10 minutes to plug in an oil filter and diesel treatment to get it over$100. After all that, at checkout I get “none of the items in cart qualify for discount” WHAT A RIPOFF. Terrible website, bulky, misleading waste of time.

Android

Dec 2, 2024

App does not allow taking screenshot. i wanted to take shot to send to my son to buy a part.

Android

Dec 4, 2024

I love shopping here at advance auto parts. Especially the speed perk stuff. But my gas rewards don't work. I have almost .95c but I can't use . I've tried all the shell gas station , the thing doesn't even recognize my rewards code. If it works on participating locations, why not put a link that will help us find it?

Android

Dec 4, 2024

advance app would not work last night waisting 2hrs and not being able to take advantage of stabil offers.

Android

Dec 4, 2024

Why is it that every time I open this app it demands a forced update? Not every little change is important enough to require a forced update. Either let me run a few versions behind, or stretch out the update schedule, PLEASE.

iOS

Dec 5, 2024

Least advanced app

Searching for vehicle storage turned up NOTHING useful. Anything to do with storage or organizer was of no help. Apps are meant for convenience for us and money for them. Not checking any boxes on either side. It's 2024 get it together

Android

Dec 5, 2024

That app works great and is easy to find what your looking for and they offer good deals, but same day shipping is not tracked or reliable at least from my store which is very stressful because I needed an emergency fix on my jeep and could not go to get parts so when I paid for same day delivery it and took multiple days to receive that was a stressful issue.

Android

Dec 5, 2024

Button response is laggy

Advance Auto Parts - Product Description

Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery.

Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.

SHOP FASTER AND SMARTER
- Save vehicles to easily find parts that fit.
- Quickly check availability for pickup or delivery.
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Securely save credit/debit cards to your account for faster checkout.
- Scan a product bar code to easily see product details, reviews, and order.
- See our product recommendations and make sure you have what you need to complete your project.
- Get everything you need for oil changes at a great price with our Oil Change Bundles
- Order with ease!

MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase.
- Check your member status.
- View and redeem rewards.
- Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points.
- Enter receipts to get credit for store or guest purchases.
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards!

VIEW YOUR ORDERS
- Sign in to view your online order history.
- View your current order status on the Home screen.

FIND A STORE NEAR YOU
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup.
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more.

EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine

Download now and start shopping for the parts you need.

You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.

Want to improve your unitQ Score by 20% within 30 days?

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