69
poor

AE + Aerie | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Shopping
Work at American Eagle Outfitters? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at American Eagle Outfitters? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
131 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
46 Reports
User Feedback
26%
iOS
46 Reports
74%
Android
131 Reports
AE + Aerie - Latest Quality Issues
Android
Apr 21, 2021
This app is absolutely terrible. It randomly takes you back the website and then the website advertises that you should use the app. I also had to put my order in twice because all of a sudden while shopping it emptied my cart. Trash app.
Android
Apr 21, 2021
Glitches in the checkout. So annoying won't let me type in my full address
Android
Apr 21, 2021
The autofill does not work in the app, I would use autofill options to fill out my information and then the app wouldn't read it. Also when I was in the middle of finishing up putting in my order the app crashed and emptied my cart. I had to start all over again. 2nd time around was smooth sailing.
Android
Apr 21, 2021
Everytime I try to login into my account it keeps saying internal service error..
Android
Apr 20, 2021
He's not going to let me buy, he says there's a :(
Android
Apr 19, 2021
The new layout is harder to navigate. I can't find a category for just Aerie. All I can find is Aerie swimsuits.
iOS
Apr 19, 2021
Need to fix music!
I don't like that AE and Aerie music are 2 different music settings now. And the artist and song name isn't showing up.
iOS
Apr 18, 2021
Rewards systems is awful now
Used to get free jeans. Now I don't even understand the rewards systems and I haven't earned anything in months.
iOS
Apr 17, 2021
You can't afford
I tried to order twice, a month ago and yesterday, I tried a lot more than 10 times and he rejected all the cards, he didn't process my payment.
AE + Aerie - Product Description
• Link your Real Rewards account to earn points toward fast, flexible rewards while you shop!
• Shop now and pay later in four interest-free installments with Afterpay.
• ShopRunner members get free 2-day shipping and returns on orders $50 or more
• Buy online and pick up In-Store or Curbside! Choose “Free Store Pickup” at checkout. Available at select stores.
• Shopping from outside the U.S.? You can now select the Canadian or international version of the app in App Settings to see pricing, sales, and promotions tailored to your location! Plus, Canadian customers can translate the app into French.
• Love it so much that you just CAN'T WAIT? See whether an item is in stock at an AE or Aerie store near you
• Use Favorites to save the styles you love in one place. Shop them later or share with friends and fam!
• Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture!
• Find tons of  #OOTD  inspo, trends and more under the Inspiration tab
• Get instant notifications about sales and other awesome events
• Use Voice Search to find exactly what you’re looking for
• Tune in to our in-store AE + Aerie playlists, curated just for you!
• Get up close and personal with our latest styles thanks to full-screen photos
• Use Siri Shortcuts to check an order status or access your AEO Connected® account
Want to improve your unitQ Score by 20% within 30 days?
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