poor

AE + Aerie | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-8 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

85%

Android
159 Reports

iOS unitQ Score

iOS User Feedback

15%

iOS
28 Reports

User Feedback

15%

iOS
28 Reports

85%

Android
159 Reports

AE + Aerie - Latest Quality Issues

Android

Sep 20, 2023

The checkout process is very painful. If any information auto fills, it won't allow you to move on. You have to type each section individually.

Android

Sep 20, 2023

The app no longer supports Irish orders. Ireland is not on the list of countries to choose from. I don't understand. I used to place orders from Ireland all the time. What's happened??

Android

Sep 22, 2023

A lot of bugs

Android

Sep 22, 2023

lately sales have not been applied to my cart then the next day I check and the sales are all different or everything's sold out. annoying it is not working for me or I would've placed my order sooner and not missed out. I keep getting logged out while shopping too.

Android

Sep 22, 2023

I don't know what's going on with this app but it's glitchy asf. Another thing...why the weird process to remove items from your bag? Highly suspicious AE.

Android

Sep 23, 2023

The app glitches and is sometimes hard to use.

Android

Sep 23, 2023

APP is quite slow when navigating.

Android

Sep 23, 2023

Mostly good. Sometimes it makes you log in multiple times. But shifts between products well.

Android

Sep 24, 2023

The app does not load, it does not go beyond the select language section

AE + Aerie - Product Description

• Link your Real Rewards account to earn points toward fast, flexible rewards while you shop!
• Shop now and pay later in four interest-free installments with Afterpay.
• ShopRunner members get free 2-day shipping and returns on orders $50 or more
• Buy online and pick up In-Store or Curbside! Choose “Free Store Pickup” at checkout. Available at select stores.
• Shopping from outside the U.S.? You can now select the Canadian or international version of the app in App Settings to see pricing, sales, and promotions tailored to your location! Plus, Canadian customers can translate the app into French.
• Love it so much that you just CAN'T WAIT? See whether an item is in stock at an AE or Aerie store near you
• Use Favorites to save the styles you love in one place. Shop them later or share with friends and fam!
• Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture!
• Find tons of  #OOTD  inspo, trends and more under the Inspiration tab
• Get instant notifications about sales and other awesome events
• Use Voice Search to find exactly what you’re looking for
• Tune in to our in-store AE + Aerie playlists, curated just for you!
• Get up close and personal with our latest styles thanks to full-screen photos
• Use Siri Shortcuts to check an order status or access your AEO Connected® account

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