63
fair
AE + Aerie | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
21 Reports
21 Reports
User Feedback
33%
iOS
21 Reports
21 Reports
67%
Android
43 Reports
43 Reports
AE + Aerie - Latest Quality Issues
iOS
Feb 5, 2025
Shipping address
The app and website says that you are able to input and ship to an APO address but it did not allow me to put any APO address. Always says invalid.
iOS
Feb 5, 2025
Over charge for sales tax
Double check your state's tax percentage. Dont trust American Eagle calculation .
Android
Feb 5, 2025
Super glitchy app. Unresponsive when trying to click out of viewing a product. Overall poor layout & difficult to maneuver. Very frustrating.
Android
Feb 6, 2025
When the app worked, it was great. But I have been able to get into it for months. It keeps saying it's having network issues. Have tried uninstalling and reinstalling, but no luck.
Android
Feb 10, 2025
It's well organized, but sometimes slow. Could be my phone, though.
Android
Feb 11, 2025
Load screen comes up too often
Android
Feb 12, 2025
Love the stores; STRONGLY DISLIKE the app, it had to load EVERY TWO SECONDS for no reason, then in the pay option it has to "load" for a second then goes away then you start to scroll.. STOP, gotta load again, oh, you wanna do what? Nope gotta load some more. Trying to type something in? Let's load for 3 seconds after every character you type, need to add another payment method? Try having to back out of the payment process COMPLETELY, go to your account settings, LOAD FOR ANOTHER 3 SECONDS etc
iOS
Feb 12, 2025
Search option
I could not find a way to search for something. It has to be there but couldn't find it .
Android
Feb 18, 2025
Slow app, constantly updating screen
AE + Aerie - Product Description
• Link your Real Rewards account to earn points toward fast, flexible rewards while you shop! • Shop now and pay later in four interest-free installments with Afterpay. • ShopRunner members get free 2-day shipping and returns on orders $50 or more • Buy online and pick up In-Store or Curbside! Choose “Free Store Pickup” at checkout. Available at select stores. • Shopping from outside the U.S.? You can now select the Canadian or international version of the app in App Settings to see pricing, sales, and promotions tailored to your location! Plus, Canadian customers can translate the app into French. • Love it so much that you just CAN'T WAIT? See whether an item is in stock at an AE or Aerie store near you • Use Favorites to save the styles you love in one place. Shop them later or share with friends and fam! • Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture! • Find tons of #OOTD inspo, trends and more under the Inspiration tab • Get instant notifications about sales and other awesome events • Use Voice Search to find exactly what you’re looking for • Tune in to our in-store AE + Aerie playlists, curated just for you! • Get up close and personal with our latest styles thanks to full-screen photos • Use Siri Shortcuts to check an order status or access your AEO Connected® account
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