/ unitQ Score

AE + Aerie

Shopping30-day average as of Nov 09, 2026

AE + Aerie at a glanceAE + Aerie (Shopping) has a unitQ Score of 78 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 8 points from 86 in the previous 30 days. The score draws on 171 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Force Closing Or Crashing.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
78good

unitQ Score 30 Day Average as of Nov 09, 2026 8 point score decrease in the last 30 days

Previous 30 days86
Last 30 days78

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 8406080100Oct 9Oct 24Nov 8

User Feedback

171Reports
iOS
53 % 90 Reports
Android
47 % 81 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Slow Performance
  • ApplicationStability
    Force Closing Or Crashing
  • OrderDelivery
    Order Not Delivered
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior

About AE + Aerie

What is AE + Aerie?

The AE + Aerie app is a mobile application created by American Eagle Outfitters that allows users to shop for the latest fashion and lingerie from both brands. This app also offers exclusive deals, new arrivals, and the ability to manage rewards and orders easily.

Is AE + Aerie safe?

The AE + Aerie app is generally safe for users, including younger audiences, as it employs data encryption and allows users to delete their data. However, it collects personal information and location data, posing potential privacy risks. Users should be aware of data sharing with third parties and review privacy policies to understand how their information will be used.

Who owns AE + Aerie app?

The AE + Aerie app is owned by American Eagle Outfitters, Inc. This company operates the Aerie brand, along with several others.

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