poor

AE + Aerie | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-20 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

53%

Android
49 Reports

iOS unitQ Score

iOS User Feedback

47%

iOS
44 Reports

User Feedback

47%

iOS
44 Reports

53%

Android
49 Reports

AE + Aerie - Latest Quality Issues

Android

Mar 22, 2023

Won't even open.

Android

Mar 23, 2023

Won't even open. And it takes over my browser view & still won't open. I literally have to uninstall it & it works 1x.

Android

Mar 23, 2023

Terrible can't ever get my payment or order to go through and lost $63.00 gift card bc of it.

Android

Mar 25, 2023

Can't checkout. Tried using PayPal, but not gone through. Put in credit card details and clicked all relevant boxes but payment box still ghosted...never had issues before!

Android

Mar 26, 2023

Sometime the app don't work it does allow you to pay

Android

Mar 26, 2023

I originally rated this app with 5 stars. Now, I can't even open it. I've tried updated it but it still doesn't work.

Android

Mar 26, 2023

I always have issues with checking out. Literally all of my information is correct and it won't give me the option to check out. Last time I somehow ended up with a double order.

iOS

Mar 28, 2023

App is ok

It's just really unfortunate that it does immediately link to PayPal. Every other app I use will pull all of your information from PayPal and this app makes you fill it all in before you can hit pay. It's just an inconvenience when so many other apps make it easier.

iOS

Mar 29, 2023

REWARDS

ITS BEYOND RIDICULOUS HOW LONG IT TAKES FOR YOUR EARNED REWARD TO POST. My order was delivered over a week ago and my account stills says IVE EARNED $15 BUT ITS STILL IN THE WORKS. I sure hope the item I want to purchase is still available by the time this ridiculous system makes my reward available to use. Whoever came up with this idea to hold earned rewards for weeks should have they're position reevaluated. Do better AE!

AE + Aerie - Product Description

• Link your Real Rewards account to earn points toward fast, flexible rewards while you shop!
• Shop now and pay later in four interest-free installments with Afterpay.
• ShopRunner members get free 2-day shipping and returns on orders $50 or more
• Buy online and pick up In-Store or Curbside! Choose “Free Store Pickup” at checkout. Available at select stores.
• Shopping from outside the U.S.? You can now select the Canadian or international version of the app in App Settings to see pricing, sales, and promotions tailored to your location! Plus, Canadian customers can translate the app into French.
• Love it so much that you just CAN'T WAIT? See whether an item is in stock at an AE or Aerie store near you
• Use Favorites to save the styles you love in one place. Shop them later or share with friends and fam!
• Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture!
• Find tons of  #OOTD  inspo, trends and more under the Inspiration tab
• Get instant notifications about sales and other awesome events
• Use Voice Search to find exactly what you’re looking for
• Tune in to our in-store AE + Aerie playlists, curated just for you!
• Get up close and personal with our latest styles thanks to full-screen photos
• Use Siri Shortcuts to check an order status or access your AEO Connected® account

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