36
poor

Argos | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
82%
Android
90 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
20 Reports
User Feedback
18%
iOS
20 Reports
82%
Android
90 Reports
Argos - Latest Quality Issues
iOS
Sep 30, 2022
Delay in pay
It was a long week on NHS pay . Took me an eternity to pay. If I decide to buy …. Make hast ….. Let me pay …. AND MY GOODS BE ON THERE WAY XXX
Android
Oct 1, 2022
Bloody useless. Every time it says same day delivery available, 9.99 times out of ten it must certainly IS NOT. STOP WASTING MY TIME ARGOS.
iOS
Oct 1, 2022
Apple Pay History not accessible
I placed two orders for collection using this app, payed via Apple Pay. But I cannot find the order history afterwards. Customer service agents were not helpful at all, just saying no history, orders not generated etc.
Android
Oct 2, 2022
When I search for air fryers you list deep fat fryers ??? 🤔 Perhaps I should search for car tyres
Android
Oct 3, 2022
Pointless app, constantly getting error messages, told to log out and log back in but now can't continue to checkout "sorry session has expired, please log in and try again"
Android
Oct 3, 2022
Recently not working well. APP keeps crashing when trying to purchase at trolly. It keeps saying refresh and can't go any further, Waste of time.
iOS
Oct 3, 2022
Sadly not fit for purpose
I was hoping great things of this app given the price rises of Argos recently but sadly they are relying on old technology for new stock and just hoping it looks after itself. An example of this is the new iPhone 14. Everyone knows it's out of stock except Argos web page for there own web page ie the is a sliding bar on the page which says remove out of stock items from your search, sadly this option does not work as even though you can do it , it will still show you out of stock items. Something really frustrating is if it is not in your nearest store it will find your next available store with stock so imagine my surprise when Aberdeen came up as my nearest store and I am in Norfolk. This site needs to be taken down redesigned and all stores stock correctly.
iOS
Oct 3, 2022
The app crashed and money is gone
This has been going on for quite a while now and Argos employees are aware of this. The app crashes once you complete your payment and order does not go through. When I check my bank account, money is taken. “Yeah, you should be refunded in such time”. Really stressful when I have made a purchase of almost 500 pounds the app just simply crashes. This needs to be fixed.
Android
Oct 3, 2022
Seems to work reasonably well. I've experienced issues in the past where paying for an item was impossible due to a glitch, but that doesn't appear to be the case now.
Argos - Product Description
Get Set for Argos on the move! Download the new Argos app for your Android device today to start exploring our huge range of products. 

It couldn't be easier to shop for what you love and need; whether you need toys for the kids or want to update to the latest tech, you can browse all the latest deals, create a wishlist and order products on the move from wherever you are. 

Shop our entire range of over 40,000 amazing products just how you like to.

- Fast Track Delivery: Raining outside? In the middle of a Netflix marathon? Let us bring what you need to you at a time that suits you, even if you need it the same day!
- Fast-Track Collection: Get in. Get your stuff. Get going! Couldn't be simpler!
- 1 Click Reservation: Need it? Want it? Can't live a second longer without it?? Tap 1 Click and it'll be there waiting for you.
- Wishlist: Filling a new home? Waiting for pay day? Building a birthday or Christmas list? Tap the heart symbol and save all your favourite items in one place. What more could you wish for?
- Check Stock: We love seeing our customers but we don't want you to waste a journey so you can quickly and easily check stock at your nearest and favourite stores with a simple tap. 

We want to make the best apps in the world...ever. Maybe a bit ambitious but we want the Argos app to be one of your 'must haves' and that means we need your help and ideas. We love fanciful ideas, nothing is too big or too small so please feel free to go nuts! We do love a challenge and our developers are workaholic demons (a couple might actually be demons) so get in touch via appdev@homeretailgroup.com to keep them busy...society simply isn't ready to meet them yet.

Permissions required for this app:
•        Identity: This is so we can remember your key details for you, such as your preferred delivery address and contact details.
•        Location: So we can show you the stores and stock that is closest to where you are
•        Microphone: Use your voice to search for products like never before 
•        Wi-Fi connection information: This means we can find you with better accuracy to show you where your nearest Argos store is.
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