Quality degradation at ASDA Rewards  
Users report higher volume of Quality Issues than usual
40
poor

ASDA Rewards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-32 Points Past 30 Days
Category: Shopping
Work at Asda Stores Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Asda Stores Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
195 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
26 Reports
User Feedback
12%
iOS
26 Reports
88%
Android
195 Reports
ASDA Rewards - Latest Quality Issues
Android
Dec 8, 2024
Constantly getting "Technical error" when signing in the app. Tried 3 mobile phones same outcome.
Android
Dec 8, 2024
Normally a good app, but scan to win isn't working. Two shops, one scanned at till, the other online, both £50+, neither have given me a scan to win pop up on the app. If that's what's tempted you, I honestly wouldn't bother.
Android
Dec 8, 2024
Constantly not adding money to the cashpot after shopping. Going on this app and seeing how much I have earned for it not to show in the cashpot
Android
Dec 8, 2024
I am trying for 3 months to register to Asda rewards App my eyes are totally tire The Asda rewards App is blatantly dispute me about my name and my email address its quality unacceptable.
Android
Dec 9, 2024
Once again the app is not working properly. Purchases made over last three days with no rewards and no game rewards either.
Android
Dec 9, 2024
Doesn't let me create an account, doesn't let me sign into an account, totally useless
Android
Dec 9, 2024
I have been trying for weeks to get the app to open on my phone but it just sends me round in circles. I sign in, agree to the terms and conditions then I'm sent back to the login page. I've rung customer services but they can't see a problem. I can log in on my tablet but have no intention of carrying that shopping. I live an equal distance to Morrisons so I'll guess I'll do my shopping there.
Android
Dec 9, 2024
The app doesn't work. I am unable to use it. I have collected nearly thirty pounds in rewards which it is impossible to access.
Android
Dec 9, 2024
Tried the app,works okay ish. Seems to be a delay when cashing out for a voucher. Signal in store can be problematic. As for offers,maybe give the customer the option of selecting which offer which they want to use,so it's preloaded and ready to be redeemed on the next shop (providing the customer has the item in their basket) this could save time at the till
ASDA Rewards - Product Description
Welcome to Asda Rewards! Get ready to earn pounds, not points, simply for shopping with us.

How does Asda Rewards work?
Download the app and start scanning. It’s that simple. Across the store and online, you’ll find lots of ways to build your own Asda Rewards Cashpot. You can also use your app to check out how you’re progressing towards completing Missions and see when your favourite products are available as Star Products.

Spend your pounds when you like, whether that’s off your next shop or saving it up and watching your Cashpot grow. It’s up to you!

Download now and start scanning to earn pounds, not points at Asda!
Want to improve your unitQ Score by 20% within 30 days?
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