86
good

ASOS | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
1750 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
514 Reports
User Feedback
23%
iOS
514 Reports
77%
Android
1750 Reports
ASOS - Latest Quality Issues
Android
Nov 29, 2022
Knocking two stars off because ASOS keep sending things via EVRI - which makes me paying for next day delivery pointless. I pay for the year in advance for next day delivery but there's no point because EVRI never deliver anything on time, if they deliver it at all. When you stop using EVRI, I'll put it back up to 5 starts. The app itself works well and ordering is simple - but not much point in bothering to order anything when it takes an age to arrive.
Android
Nov 30, 2022
Did not return the money for my refund!
Android
Nov 30, 2022
Positive rating is not available in this region
Android
Nov 30, 2022
The money for the return of the goods was never returned, although it was delivered to the store in February.
Android
Nov 30, 2022
I wish Asos didn't use Evri, the first time in years that I decide to get a birthday present and Evri lose it. It can't be replaced so I am given a refund and a good will discount code that does not seem to qualify for any item that I try to apply it to. I had a disappointing birthday and didn't get a nice winter coat because of it. On top of that, the coat that I couldn't get replaced this morning is now back on the app as 'in stock' at a higher price than I paid for it after getting refunded
Android
Nov 30, 2022
Decent app but a few cons: - not able to filter by material (cotton, polyester etc). - model's poses sometimes make it difficult to tell what the product looks like.
Android
Nov 30, 2022
Overall pretty good. Though for some reason sometimes you can view other colours from within the product page and other times you can't? Is oddly inconsistent.
Android
Nov 30, 2022
Site is good but very disappointed no discount codes for me.
Android
Nov 30, 2022
I didn't find a size table in the app. I had to get into the desktop version...
ASOS - Product Description
The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be.

More ASOS app perks:

• Apple Pay for easy, speedy checkout
• Style Match – just take a picture, or upload one, and we’ll find similar products for you
• My Recommendations, AKA a tailor-made edit personalised for you
• A seamless experience between devices (synced Saved Items and shopping bag)
• Sale alerts and promotional nudges, so you’ll always stay up to date
• Handy catwalk videos and 360-degree views of products
• Delivery to 242 countries worldwide
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