85
fair

ASOS | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
2056 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
785 Reports
User Feedback
28%
iOS
785 Reports
72%
Android
2056 Reports
ASOS - Latest Quality Issues
Android
Apr 17, 2021
Why bad? A photo of a product where I often can't understand how it sits or looks without a model. Sizes that change and jump, I have to Google the size grid, jumped the threshold of free delivery (once from 1500) and the price for delivery. On the marketplace with a lot of mass market, where I can buy a lot of small cute gizmos in less than 500p, delivery 700p, so also with delays, judging by the reviews. And I'm not ordering a merch, which is a fig where you get, except GB and ordinary things
Android
Apr 17, 2021
I love the app, make the delivery very fast, but in the country where I live some products are not delivered.
Android
Apr 17, 2021
Very clear app. Unfortunately, the contents of the shopping cart are not automatically transferred from the browser to the app.
Android
Apr 17, 2021
The last update disconnected me from my account. Can't reconnect
Android
Apr 16, 2021
I ordered my clothes somewhere else before, for me there is only ASOS!!!!!!!!
Android
Apr 16, 2021
I ordered from ASOS and they send me a totally wrong order, trying to contact them but its a lot of trouble. The app as well keep shutting down while using, I need to get my refund and would appreciate a help with that.
Android
Apr 16, 2021
The app doesn't open !!! Immediately throws
Android
Apr 16, 2021
Shipments are quite fast, in a week they are already at home. But returns and refunds are un serious. I've been waiting a month for a return that still has to come to me. I contacted the help center and they confirmed to me that my return was not returned to me and that I will have to wait even longer! I wonder how it is possible that the money to buy immediately is accepted, shipments time a week and arrive and for the refund expects so much time ... Is that normal?
Android
Apr 16, 2021
Has deteriorated very badly and by the way the with the return and refund is daurt over 1 month and with several requests and make demands where the refund remains and the quality was genuine mau never again
ASOS - Product Description
The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be.

More ASOS app perks:

• Apple Pay for easy, speedy checkout
• Style Match – just take a picture, or upload one, and we’ll find similar products for you
• My Recommendations, AKA a tailor-made edit personalised for you
• A seamless experience between devices (synced Saved Items and shopping bag)
• Sale alerts and promotional nudges, so you’ll always stay up to date
• Handy catwalk videos and 360-degree views of products
• Delivery to 242 countries worldwide
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