Quality degradation at AutoTrader: Cars to Buy & Sell  
Users report higher volume of Quality Issues than usual
38
poor

AutoTrader: Cars to Buy & Sell | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Auto & Vehicles
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
63%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
26 Reports
User Feedback
37%
iOS
26 Reports
63%
Android
44 Reports
AutoTrader: Cars to Buy & Sell - Latest Quality Issues
Android
Apr 11, 2024
Doesn't work anymore on Samsung Fold 5
iOS
Apr 12, 2024
Very disappointing to this app
The functions are mostly the same since I download this app since few years ago and I don't see any useful features which should be added in this app, such as dark mode, ULEZ filter, multiple choice for boot space options. What's more is many "dealers" I have found on this app are very obscure with either no location, contact numbers or email provided. Not to mention everyone has to pay at least £37 for the advert which only last for two weeks. Apart from earning money from us, what have you gave to us? I have been writing comments for this and nobody gives a fk about this. It used to be the greatest used car advert app I have found but now I see there are no improvements at all. This app is basically a miniature of the UK, great at first but lack behind/no improvement for now.
iOS
Apr 12, 2024
Fix this
When I try to favourite a car, it says it's saved and then it unsaves it (the heart icon goes red and then goes back to being blank) and the car is in fact not saved, closing the app doesn't fix this issue and it only happens with certain cars. Made this complaint before a couple months ago and was told that they've never heard of it happening and therefore aren't going to look into it. It still occurs and completely defeats the purpose of the app.
iOS
Apr 14, 2024
Repetitive
Paid ads or sponsored listings getting very repetitive. Same car at the top middle & bottom of every page Adverts annoying when you search nearest first & cars hundreds of miles appear first
iOS
Apr 15, 2024
Brilliant app
Pros - many search filters, account to save cars or searches, dealer reviews, identical copy of web version Cons - information can be displayed wrong frequently, push notifications are really pushy, occasionally app crashes Overall, based on solid performance the app is okay
iOS
Apr 16, 2024
Does not have imported and not imported options
I was looking at VW golf 2010-2012 models, but majority of them are imported. It's really annoying that we do not have an option where we can filter out the imported ones and find the ones that are not imported. I sincerely hope that my feedback will adhered to, and be applied to the service. It'll be very easy for all of us. It does not only affect me but many others too.
iOS
Apr 17, 2024
Pointless
Search cars nearby and all you get is loads of car shop adverts and when you select the car you find they are in locations miles away. You have to pay a deposit to view the car in its location or pay a non refundable fee to have it shipped to your location to view. Needs a way of deselecting these supermarkets or making them show cars that are actually nearby.
iOS
Apr 20, 2024
MV
Sometimes it's complicated as by reg plate of the car choosing category and description of the car and most of the time something wrong.
iOS
Apr 21, 2024
Flashing when Saving a Car
What's the point in the new thing that's started happening with your app when you save a car your screen flashes white for a second. Why did you feel the need to do that. Did you even consider the people like myself that have photosensitive epilepsy 🤦 please remove this "feature" also when you set a budget of £2K why show me sponsored cars for 10 times that or more. I had a £59K land rover in my search the other day. Talk about rubbing salt in to people that can't afford cars like that.
AutoTrader: Cars to Buy & Sell - Product Description
The UK’s No.1 marketplace to buy a new or used car, with the largest choice of cars for sale.

Auto Trader puts the best new and used car deals at your fingertips, where you can search over half a million cars from dealers.  Read reviews from car owners and experts so you can feel confident you’re getting the best car deals.

FIND NEW & USED CARS FOR SALE
•	Search the UK’s biggest choice of cars for sale from private and trade sellers
•	Add your post code to search for cars on sale in your local area
•	Use advanced filters to search new and used cars, including make, model, price, mileage and more to find your perfect vehicle

BUY A USED CAR
•	Know you’re getting great deals on used cars with our new price indicator
•	Our free 5-point car history check ensures you can buy with confidence 
•	Get a part-exchange valuation to start your conversation with a dealer

BUY A BRAND NEW CAR
•	Find pre-haggled prices on brand new cars for sale on Auto Trader, with dealer discount displayed upfront.
•	Save an average of £3,485 off the RRP on new cars 
•	See what new cars are in stock at your local dealer so you can find it and buy it today
•	Find flexible finance options to make new car costs more affordable

SELL YOUR CAR
•	Create an advert in minutes to start selling your used car privately to millions of buyers
•	Use our free, online car valuation check to find out how much to sell your used car for.
•	Auto Trader has been awarded the ‘Used Car Valuations Provider of the Year’ as voted for by Car Dealer Power 2019

GET THE LATEST DEALS
•	Save your favourite used cars all in one place and view from any device
•	Receive instant notifications when new motor vehicles match your saved search criteria
•	Easily compare cars to buy side-by-side to help you decide

BUY & SELL WITH CONFIDENCE
•	For over 40 years Auto Trader has helped millions of people buy and sell their perfect car
•	Millions of customers use Auto Trader monthly to find great deals
•	Rated 4.7/5 on Trustpilot from over 65,000 reviews
•	Rated 4.7/5 on Google Play from over 55,000 app reviews

OTHER MOTOR VEHICLE SERVICES
•	Compare insurance prices to find great deals when buying car insurance
•	Track your cars value and set up reminders to check when your tax, MOT and service are due

AUTO TRADER FEATURES AT A GLANCE
•	UK’s No.1 marketplace to buy and sell a used or new car
•	Find used cars for sale from a trusted dealer
•	Search great deals when buying a brand-new car, available now or made to order from a local dealer
•	Get your vehicle on sale in minutes
•	Find cars for sale at a trusted dealer. Read reviews when buying from a dealer
•	Get peace of mind when buying with our motor vehicle history check
•	Our price indicator makes it easy to check the best motor vehicle deals
•	Find flexible finance options when buying a car
•	Search your perfect motor vehicle with advanced filters, including make, model and dealer postcode

We’d love to hear your feedback, so please share reviews. Contact us at android@autotrader.co.uk.

*Based on a survey of 5,949 people who have sold cars in the past two years.
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