76
good
Boots | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
1299 Reports
1299 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
117 Reports
117 Reports
User Feedback
8%
iOS
117 Reports
117 Reports
92%
Android
1299 Reports
1299 Reports
Boots - Latest Quality Issues
Android
Jan 12, 2025
Awful app, you can't see your points history to check you actually get points when you buy online. My card number shows in the app but its not linked to my account + says my details are wrong when I try to do it... avoid, its better shopping in person!!
iOS
Jan 12, 2025
Remove pod
You need to remove items when out of stock. It's very difficult to view.
iOS
Jan 12, 2025
Rubbish
No advice shown how to contact you. No phone numbers for customer service …. Frustrating!!!!
Android
Jan 12, 2025
Tried a couple of times to order leave-in conditioner and it tells me the service isn't available. This happened yesterday and again today.
Android
Jan 12, 2025
Cannot use the app without logging in and my phone number has changed so can't receive the text code to enable me to do that ..
Android
Jan 13, 2025
When I downloaded the boots app, my advantage card disappeared. My points can't be used. Must be automatically linked
Android
Jan 13, 2025
Crashes continuously
Android
Jan 13, 2025
Clunky, pages are slow to load, presume due to sheer volume of products offered?
Android
Jan 14, 2025
Very slow. App tells me to upgrade but no upgrade available but won't let me use it until I upgrade. Been like this for months. Have tried uninstall and installing again, nothing works!
Boots - Product Description
Get your Digital Advantage Card + coupons. Shop our whole range of products. Manage your prescriptions. All at your fingertips. Boots App Features: ADVANTAGE CARD • Sign up to Boots Advantage Card through the Boots App (or link your Advantage Card) for instant access to your Digital Advantage Card on your phone. • Easily scan from your app or Wallet when shopping at a Boots store • Check your points balance instantly SAVINGS & COUPONS • Exclusive competitions, personalised offers, and early access to promotions • Earn Boots Advantage Card points to use on purchases • Load your offers directly onto your Advantage Card BEAUTY • Shop our extensive selection of makeup, skincare, and haircare items from top brands like The Ordinary, Fenty, e.l.f., MAC, Cerave, and more! • Get the best offers and deals for makeup shopping and skincare shopping • Get expert advice HEALTH & PHARMACY • Free NHS Repeat Prescription Service. Our pharmacy will get your prescription from your GP and tell you when it’s ready to collect in store or get it delivered to your home^ • Prescription delivery or in-store pickup • Book appointments for vaccines and other health services Download the Boots app today for the best shopping, pharmacy, and beauty experience! ^Home delivery excludes ROI, Wales & Scotland. Participating GPs only. Prescription charges may apply.
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