Boots
Boots at a glanceBoots (Shopping) has a unitQ Score of 25 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 33 points from 58 in the previous 30 days. The score draws on 755 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Freezing, Fails To Launch and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
25poor
unitQ Score 30 Day Average as of Nov 09, 2026 33 point score decrease in the last 30 days
Previous 30 days58
Last 30 days25
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
755Reports
- iOS
- 21 % 162 Reports
- Android
- 79 % 593 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64
Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Boots25
Top feedback themes
- ApplicationStabilityFreezing
- ApplicationStabilityFails To Launch
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- ApplicationLoginCan't Log In