/ unitQ Score

Boots

Shopping30-day average as of Nov 09, 2026

Boots at a glanceBoots (Shopping) has a unitQ Score of 25 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 33 points from 58 in the previous 30 days. The score draws on 755 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Freezing, Fails To Launch and Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
25poor

unitQ Score 30 Day Average as of Nov 09, 2026 33 point score decrease in the last 30 days

Previous 30 days58
Last 30 days25

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0204060Oct 9Oct 23Nov 60204060Oct 9Oct 23Nov 6

User Feedback

755Reports
iOS
21 % 162 Reports
Android
79 % 593 Reports

Top feedback themes

  • ApplicationStability
    Freezing
  • ApplicationStability
    Fails To Launch
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Slow Performance
  • ApplicationLogin
    Can't Log In

All scorecards

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