Quality degradation at Boots Ireland  
Users report higher volume of Quality Issues than usual
39
poor

Boots Ireland | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-37 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Boots UK & ROI? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
5 Reports
User Feedback
4%
iOS
5 Reports
96%
Android
107 Reports
Boots Ireland - Latest Quality Issues
Android
Mar 22, 2024
It fails to work on my Xiaomi phone with a pop up message saying there's an issue with Huawei phones, I'm not even using a Huawei phone?!! It drives me mad. Only works for moments at a time and then I have to delete it and reinstall it over and over again
Android
Mar 23, 2024
cannot use the pay by card function
Android
Mar 24, 2024
Overall good app. Easy to navigate. But breakdowns a lot
Android
Mar 24, 2024
I am so disappointed with this app..the last 3 times the 20 percent off premium beauty offer has been on when I go to pay all that comes up is error again and again.It won't let me pay with any of my cards or PayPal. It is so frustrating. It then pre authorises my card for the amount even though it won't actually place the order. This is unfair, and I am so frustrated Boots that this keeps happening. I have cleared my cache and reloaded the app.
Android
Mar 24, 2024
Cannot complete purchases on the app
Android
Mar 25, 2024
Bug alert - every time the app demands to be updated and it is updated from the play store it freezes the screen. I have to uninstall the app and install it again so the app can work.
Android
Mar 25, 2024
The prescription service loads once out of 5 attempts. And when I get through, neither "load from library" not "take photo" buttons work. What a waste of time.
Android
Mar 25, 2024
Very slow to load, and I can't complete purchases, receiving an error that "Your basket is currently unavailable"
Android
Mar 27, 2024
Poor. Keeps crashing
Boots Ireland - Product Description
Get your Digital Advantage Card + coupons. Shop our whole range of products. Access healthcare services. All at your fingertips.

Boots App Features:

 ADVANTAGE CARD
●    Sign up to Boots Advantage Card through the Boots App (or link your Advantage Card) for instant access to your Digital Advantage Card on your phone
●    Easily scan from your app or Wallet when shopping at a Boots store
●    Check your points balance instantly

 SAVINGS & COUPONS
●    Exclusive promotions, personalised offers and bonus rewards
●    Earn Boots Advantage Card points to use on purchases
●    Load your offers directly onto your Advantage Card

 BEAUTY
●    Shop our extensive selection of makeup, skincare, and haircare items from top brands like The Ordinary, Fenty, e.l.f., MAC, Cerave, and more!
●    Get the best offers and deals for makeup shopping and skin care shopping
●    Get expert advice

 HEALTH & WELLNESS
●    Book appointments
●    Healthcare advice
●    Vitamin reminders
 
Download the Boots app today for the best shopping experience!
Want to improve your unitQ Score by 20% within 30 days?
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